A+ Smiles LLC - Family Dentistry Reviews
4.9 out of 5 stars based on 590 reviews on Google.
wes russell · 1 out of 5 stars · 3 months ago
After having a "cleaning" done, that they actually didnt do (but billed my insurance for it), they said i needed a deep clean instead. I Made an appointment and left.
They called weeks later stating my insurance was rejected. Unbeknownst to me, my company changed our insurance company. So after finding this our, i called and sent them my correct insurance card. About a month after that i get a bill for $60. I call and ecplain i have an appointment coming up in 6 weeks, ill pay when i come in for my scheduled procedure. They said that was fine.
The day before my procedure i received a letter from them in the mail stating "you and your family are never allowed to return or have our services again" i didnt know what was going on and that seemed like a very rude letter. So i call and they said it was because i owed them $60!! Then proceeded to tell me that My $60 bill was Sent to collections! So now my credit got dinged and I didnt get the procedure because their staff did not rotate my account or communicate the payment arrangement!
I would not recommend this or any bussiness that treats patients this way.
Joe Brinnon · 5 out of 5 stars · 3 months ago
My first visit with A+ Smiles and it was a great experience! April did an incredible job with the x-rays, cleaning, and gum exam. Both April and Dr. Neely provided information about my options for dentures/implants. Highly recommend this dental office.
Jean Galloway · 5 out of 5 stars · 5 months ago
Our family has really appreciated the friendliness and welcoming atmosphere. The front desk, the hygienists, Dr Hill and Dr Neely have all made us feel welcome. I can’t say enough about what a great job they do with cleaning, checking for problems and making recommendations.
Chef Baldee · 5 out of 5 stars · 5 months ago
Im very impressed with this office. The staff is kind, empathetic and professional. Special kudos to Kayla for being super talented, good at her job, and caring. Its obvious she has top-notch skills. My dental issues are being addressed and im happy with the progress/results.
Joy Clark · 5 out of 5 stars · 5 months ago
Everyone was very nice and helpful for my dad. He had a bad experience with another company and I recommended A+ Smiles because my husband and I go there. We have always had good experiences with all the dentists there. We really like A+ Smiles.
Reviews provided by Google.
About A+ Smiles LLC - Family Dentistry
A+ Smiles is a family dental practice in St. Joseph, Missouri, located at 805 North 36th Street. The practice describes itself as a full-service office that provides for all of a patient's dental needs, using general examinations and cleanings as the foundation of every visit to assess oral health and build treatment plans that keep smiles strong. Services referenced on the practice's website include general and family dentistry, cosmetic dentistry, teeth whitening, crowns and bridges, dental implant restorations, and emergency dental care for patients in St. Joseph and the surrounding communities.
The team emphasizes gentle, compassionate care in a relaxed atmosphere and aims to build lifelong relationships with patients and their families. The office schedules families together and works to see patients in a timely manner. Patients can ask questions and review service descriptions, patient forms, and educational resources on the practice's website, and third-party financing through CareCredit is offered to help make treatment more affordable. Office hours begin as early as 7:00 am on some weekdays, with shortened hours ending at 2:00 pm on the final listed day of the week.
Meet the Doctors
The practice's clinical team includes Dr. Lisa Goin, DDS, Dr. Stephanie Neely, DDS, and Dr. Chandler Hill, DDS, all named on the A+ Smiles website as the dentists of this St. Joseph family dental practice. Dr. Goin earned her dental degree at the University of Missouri-Kansas City, completed an Advanced Education in General Dentistry program with the United States Army, and holds a Fellowship in the Academy of General Dentistry. Dr. Neely earned her Bachelor of Science degree from Missouri Western State University and her Doctor of Dental Surgery degree from the University of Missouri-Kansas City School of Dentistry. Dr. Hill, the newest member of the team, earned his Doctor of Dental Surgery degree from the University of Missouri-Kansas City and is a member of the American Dental Association, the Missouri Dental Association, and the Northwest Missouri Dental Society.
