Stormy Pulling · 5 out of 5 stars · 3 months ago
They were awesome! The staff is friendly an explains everything very well. They removed my wisdom tooth and it was a quick process. They numbed me very well and took their time pulling it, not just yanking around. I definitely recommend!!!
Mark Bonneville · 1 out of 5 stars · a month ago
I strongly recommend that you stay as far away from this woman as possible. Absolute worst dentist I've ever experienced she made partials for me that I could not wear made a crown that did not fit very rude, I asked for transfer of x-rays she stated it would cost me $40 for each transfer of x-rays only reason I used her was she got me in quickly. she also had me to sign a statement stating that I'm okay with the work she does I should have seen the writing on the walls, but like I stated she got me in quickly I don't see her staying in business much longer to be honest.The mo terrible experience ever I would not recommend her at ALL
Dawn Phillips · 1 out of 5 stars · 4 months ago
UPDATE: I sought a second opinion from an oral surgeon, who informed me that the tooth does NOT need to be extracted or even need a root canal. The sensitivity I was experiencing was caused by a poorly done filling. This completely healthy tooth in my smile line would have been unnecessarily removed if I had followed Dr. Jenkins’s recommendation. I’m now transferring to a new dentist and dealing with additional issues, including being charged an illegal $40 fee to transfer my digital x-rays (HIPAA only allows reasonable, cost-based fees).
I want to be clear that the staff was kind, and I don’t believe there was intentional malice. However, the combination of what appears to be a misdiagnosis that could have resulted in an unnecessary extraction, the complete lack of follow-up communication, and questionable billing practices has made it impossible for me to continue as a patient. I would strongly recommend getting a second opinion before agreeing to any major dental work at this practice.
Original Review: I’ve had extensive dental work over the years, including implants, crowns, and veneers, and I was looking for a dentist in Evansville who could manage more complex dental histories after moving from Louisville, where I had an excellent long-term dentist.
My experience started off well. The staff was kind, the hygienist did a good job with my cleaning, and Dr. Jenkins was pleasant during my visits. The office itself could use some updating, but that wasn’t a deciding factor for me.
A tooth that was diagnosed as having a cavity was filled, but a few months later it began causing pain. When I returned, extraction was suggested. Because the tooth is in my smile line, I asked about the option of a root canal instead. During that discussion, cost was mentioned, and I made it clear I was willing to pay cash if insurance was an issue.
Unfortunately, after that point, communication stopped. I attempted to call, email, and text the office multiple times and never received a response. I also stopped getting follow-ups regarding cleanings. It felt as though once my annual insurance benefits had been exhausted, I was no longer being treated as an active patient, despite my willingness to continue care privately.
I want to be clear that everyone I interacted with was kind, and I don’t believe there was any intentional rudeness. This review is simply my honest experience as a patient who felt dropped due to insurance limitations rather than supported in finding a treatment path forward.
cheryl Adams · 5 out of 5 stars · 3 months ago
Wonderful experience! Dr Jenkins took her time and explained everything to me. She told me what the bill would be up front. I now have my life long dentist!!
Ahriel Harrison · 5 out of 5 stars · 3 months ago
Dr. Jenkins didn’t just assume I wanted my tooth pulled after having some of my filling fall out, she asked me what I wanted to do with the tooth. I really appreciated that. She was very nice and has a great sense of humor.
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