Accu Dental & Orthodontics - All on Four Dental Implants, Dentist in Watsonville Reviews
4.5 out of 5 stars based on 136 reviews on Google.
Shannon Low · 1 out of 5 stars · 7 months ago
Went once and not going back! I went for a new patient consultation and I felt like the dentist and hygienist didn't have the time of day to talk to me and actually look at my teeth. The hygienist would ask me questions and walk away before I could answer. I told her I had a chipped tooth, and before looking at it, assumed it was a cavity (which it was not). And then the dentist looked at my x-rays and teeth for just a few minutes and recommended a deep clean and 2 crowns. She didn't say anything about the condition of my teeth (good or bad) or explain anything about why she was recommending a deep clean. One crown was for the chipped tooth and the other was for a root canal I got over 15 years ago (which no other dentist has ever said I needed a crown). For all this, it would have costed me over $3000 (after my insurance coverage). It's been a couple years since my last dental visit, but I practice good oral hygiene and found it hard to believe that I needed all this work done. Skeptical, I went to another reputable dentist that was recommended to me to get a second opinion, and they said I didn't need any of the work Accu Dental recommended - I just needed a regular cleaning and no crowns (they could just resin fill my chipped tooth).
The only slight upside is that the front desk was friendly and helped me more than the actual dentist, but not by much. And calling their office was inconsistent too. If they picked up, then great, but if I left a message I would not get a call back. And between their office, confirmation texts, call back messages, and health forms, I would get text messages from 4 different phone numbers - which seems like a lot.
Overall, I am not satisfied with the customer service of their entire office. And felt like they were just trying to upsell me on unnecessary dental work.
Omar Yafei · 1 out of 5 stars · 3 months ago
The worst places to go for dentist. Front desk rude staff . Unprofessional, was waiting 4 months for an appointment then canceled on me the same day, then didn't want to do my routine cleaning because they are hustling for money. The are forcing me to do crowns and other stuff while I don't need that. Don't go to that place every time I go there is different doctor who gives you different recommendation. One of the worst experiences I had at this location.
Marion Boumans · 5 out of 5 stars · a year ago
I have Delta dental and limited options of dentists taking my insurance. I used Western dental and was not happy with them at all, found this Accu Dental office and they are great! The staff from the front desk to the dentist to the hygienist are amazing! Quality care, clear communication about my treatments and payments and after 7 appointments (had to have a bunch of dental work done) never had to wait more than a few minutes and the prices of my part quoted the first appointment were exactly what I paid in the end! Also the dentist and hygienist took their time with me explained what they were doing and always checked to make sure I was comfortable! Highly recommended!
Jemery · 5 out of 5 stars · 3 years ago
Very professional, kind, caring, and clean facility. The receptionists are very kind, helpful and patient. The dentist was very professional, assuring and kind as well. I felt very calm in this office after having terrible experiences elsewhere. I am definitely happy that this is now my primary dental office.
They also seem to have great availability in their schedule for appointments. I arrived 15 minutes early and they saw me immediately.
Thanks again for such a positive experience
Guadalupe Macias · 5 out of 5 stars · 4 years ago
I absolutely love this office! I've been coming here for years after struggling to find a dentist that makes me feel comfortable. I wasn't judged for the sad state of my oral hygiene, but rather i was educated. The staff is truly amazing and they really make you feel welcome and put you at ease; from Lynette in the front office to Liz who takes time to teach you proper oral care. They truly are the best!
Reviews provided by Google.
About Accu Dental & Orthodontics - All on Four Dental Implants, Dentist in Watsonville
ACCU Dental & Orthodontics in Watsonville is part of a multi-location dental practice serving the Monterey Bay and South Bay areas of California. The Watsonville office offers general, cosmetic, and advanced dental care, including dental implants and full-arch treatment options such as All-on-4, alongside oral surgery, endodontics, periodontics, and orthodontics.
Patients considering dental implants can expect a practice built around a one-stop-shop model, where general dentistry and specialty services like implant placement and restoration are coordinated within the same organization. The practice notes an emphasis on preventive care, individualized treatment planning, and accepts most insurance plans, with financing options available for patients weighing implant treatment.
About the Care Team
The clinical team at ACCU Dental includes general dentists and specialists who work across the practice's several Monterey Bay and Bay Area locations. Dr. Suman Ramakumar, DDS, FICOI, is the practice owner and a general dentist who offers implant dentistry among other services. The practice also has oral surgeons, periodontists, and endodontists on staff who support implant placement and related procedures, though the website does not specify which providers are based at the Watsonville office specifically.
