Advantage Dental+

Dan · 3 out of 5 stars · 4 months ago

I've been going to Advantage Dental for many years. I've always liked the dentist and the hygienist there. My experience yesterday was very good. I'm an easy patient because I've always taken care of my teeth, my gums and I floss regularly. However, because of Staff shortages it hamstrings the schedulers for patients which often times makes them cancel existing appointments that they make for patients, and then reschedule them (making patients wait even longer to get in to see the dentist) which causes patients to seek other dentist's office, so they can get their teeth taken care of. I know my wife is one of them who left Advantage Dental & found another dentist. It happened to me on Monday when they called and said they had to cancel my June 22nd appointment, and for me to go in yesterday the 16th at 8:00 a.m. Because of my schedule I was able to make it work. Most people probably can't do that. The powers that be there ought to invest in their staff and pay them enough so that they can have more staff to cover patients (dentists & hygienists) and not have to reschedule last minute their patients like they did me on Monday. Dentist offices generate a lot of money so they need to quit keeping all the money for themselves and pay more people to work there. True story. Thanks, Dan

Ariel Moore · 5 out of 5 stars · 3 months ago

First time I been to a dentist in 22yrs out of fear of judgment and anxiety of not knowing how I would be judged. The team was so nice the dentist was had fun sweet personality . I got 4 teeth pulled today didn't have any pain I didn't take any pain meds and still 12 hours later have not had any pain. I'm so happy I went thank you !

Melissa Jahn · 1 out of 5 stars · 4 months ago

Horrible place to go, especially if you have an emergency. They have made it clear that they literally have like 15,000 patients. But they have like 2 maybe 3 dentists. Make it make sense. I had an appointment to get actual work done on my teeth for a year. Few days before the appointment they call and cancel on me and reschedule me for 6 months from that date. Of course I had to get sick on the day of my appointment. God forbid I have something go wrong because now I have a dental emergency from my decaying loose molar that has a cavity down to the root. I blame them for how bad my teeth have gotten. If they could have actually gotten me in and not canceled on me so many times. Because I literally call every night begging them to call me if there is any way there is a cancelation and can see me. They finally called me last week and said they could get me in today and 1 hour before the appointment they called and canceled on me again. Now rescheduled me for August. I cannot wait until then. This is literally a dental emergency. I can't eat, I can't even drink without it hurting, I can't work because im in so much pain and have to put orajel on it every 30 minutes. I'm this close to pulling the tooth out myself and they do not care. They say there is nothing they can do. But encourage us as patients to call every day asking to get on the cancelation list. They even encourage you to come in person and sit in the lobby praying they will help you if you dedicate your entire day to sitting there. It's like a lottery being chosen to get in at an earlier date. I am livid and in pain. I am going to Aspen Dental in 2 days because they can actually get me in. But I have to drive to Grants Pass to their location. I am desperate. DO NOT waste your time going to Advantage Dental. Your teeth will rot and fall out before they will ever get you in for any work to be done. Thank me later.

Jai · 5 out of 5 stars · 6 months ago

Everyone in the office is nice and professional. Annie (hygienist) is absolutely amazing. Love her. She’s very personable, professional, puts you at ease and plays great music. We laughed and had a great time. In past years, I have never felt good about going to the dentist-but I do now. I’m looking forward to going again. Highly recommend. 💯

Byron Gibbons · 1 out of 5 stars · a month ago

DON’T WASTE YOUR TIME WITH ADVANTAGE DENTAL IN MEDFORD I’ve been waiting over a year for my appointment. I was x-rayed by these people back in February and I had a second appointment scheduled for September. Well September is coming up and I’ve been really looking forward to getting seen but this morning some lady calls me and says “the schedule changed we can do December 30th”. I said verbatim, “No, I’ve been waiting like a year already. I feel like I’m gonna get an abscess and die over here” She just said “well idk what to tell you the schedule changed.” I hung up because I was gonna become rude to her. I wish I could put zero stars.