Since the very first day of referral I've called every week and they said no referral came in.After numerous calls and not one call back they finally acknowledged they had it since day one. That day after a month of me calling themthey said they would call back after they talked to anesthesia Dr to see if he approved. Again no call back. Called again 5 weeks in and they told me yes he approved and set a date. The day before surgery I called and said he doesn't want wisdom tooth removed only 1 that is broke so not 5, only 1 tooth.They said that was fine see you tomorrow. Then called in the evening at 4:59 after they said see you tomorrow that morning said anesthesia Dr does not approve. Is one broken tooth not enough money for your office? Is it 5 or none?Long story short...Two months of calling them, they had the referral the whole time after speaking on at least 8 different occasions I never received one phone call returned, NOT ONE! They cancelled two weeks after anesthesia approved,the day before
surgery at 4:59pm and closed the office. This place is a hot mess and I've ever only left one other review in my life.Very frustrating.
Leann · 1 out of 5 stars · 3 years ago
I see ya'll have one review and it's one star. Lemme add another. I have called for 5 weeks trying to get a note explaining as to why your dental surgeon referred me to Spokane to get my wisdom teeth removed and I get a "we'll call you back and you can pick up the note" No call back. Ya'll should be embarrassed. Also Dr walked into the room and immediately passed my wisdom teeth removal off to another dental surgeon but still wanted to touch my tooth that was hurting. So moral of the story. Don't go here. Your time will be wasted. And you'll call them with answers to no avail
Paola Gonzalez · 1 out of 5 stars · 3 years ago
Just got off the phone with a very rude receptionist. I received 3 calls while at work (first one at 8am) and was not able to check my phone until my lunch break (around 1pm). I called back at around 430pm to confirm my appointment that I had tomorrow and was told that I needed to call before 12pm otherwise my appointment would be cancelled. Obviously it was past 12 and was told I needed to reschedule. I've had to reschedule with them once already in the past and now I have to reschedule again because they call you the day before your appointment on a business day and give you 4 hours to call back otherwise your appointment is cancelled. Make that make sense. These people should not be in business.
Amapola Salas · 1 out of 5 stars · 11 months ago
Very unprofessional! I would not recommend this place. First they charged $87 then they called me back and 2 min after being in the room the Dr. comes in says that he can’t extract and refers me out. Like what!? One of the assistants was a bit rude as well, but at the moment I was just baffled and had no response.
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About Affordable Oral Surgery
Affordable Oral Surgery, located on Burden Boulevard in Pasco, WA, offers oral surgery procedures including extractions, wisdom teeth removal, and denture preparation, with oral surgery procedures performed by an experienced general dentist. The practice's services also include All-on-4 and full-arch treatment for patients seeking dental implant solutions.
The practice emphasizes affordability, accepting all major insurances including Medicaid, and states it keeps pricing lower than industry standards. Affordable Oral Surgery is part of a multi-location group serving several communities across Washington State, and welcomes new patients for consultations regarding tooth replacement options such as implants.
Meet the Doctors
The practice's clinical team includes Dr. Derek Thompson, DMD, Dr. KyungHoon Chung, MD, DDS, FACS, Dr. Paul O. Hsiao, DMD, Dr. Kendrick Gray, DDS, Dr. Xingtian Xu, DDS, Dr. Emerson Godbolt, DMD, MAGD, Walter Walden, LD, and Ruslan Galushkin, LD, who serve across the practice's Washington locations.
