4.9 out of 5 stars based on 2,877 reviews on Google.
Bold Beauty Health and Wellness · 5 out of 5 stars · 3 months ago
⭐⭐⭐⭐⭐
I had a great experience at Agave Dental Care. From start to finish, the visit was smooth and comfortable. Ashley, the X-ray tech, was amazing—super kind, gentle, and made the whole process easy. Dr. Alex Havig was professional, thorough, and took the time to explain everything clearly, which I really appreciated. The whole team made me feel at ease. Highly recommend!
PFC Rahim Mohamed · 5 out of 5 stars · 8 months ago
Shaky start with the 1st receptionist and assistant but Layla Called me after I left and Informed me about some bundle offers and payment options. Helped me massively especially since I just needed a form for the military signed. They did that and got my X-rays done and cleaning and gave me a great game plan for next treatments. They are extremely knowledgeable and friendly and the seat even have a massage and heat option. Great job to the dental assistant Janette Chavez and Dr. Alex They take many insurances TriCare as well and they accept HealthEquity cards too. Also the Mountain View whilst cleaning is going on is relaxing too.
Beatriz Zavala · 3 out of 5 stars · 3 months ago
The clinical care has been good, but billing communication needs improvement. I’ve only learned about outstanding balances from past procedures when arriving for routine cleanings, which can be frustrating. I’ve also had an instance where updated insurance information was provided, but a claim was not submitted and I wasn’t notified.
More proactive and transparent communication about balances and insurance claims would greatly improve the patient experience.
Blake Welch · 2 out of 5 stars · 3 months ago
Very glad they were good to other customers, my experience was so-so. I had to get a tooth pulled and they were great. After the procedure we talked about getting a deep clean and discussed full mouth and nitrous. Insurance covered a good portion and I was going to come back 4 days later. Second appointment came, they were only going to do half my mouth and now charge me (350) for the nitrous saying my insurance wont cover it now when we checked 4 days prior. Why discuss the appointment and precheck charges and turn around and do the opposite? Granted they did want to reschedule again and make it right but that felt like they were backtracking on their mistake. I canceled my appointment due to them changing my appointment without discussing it with me. I hope other customers have a better experience than I did.
Raymond V. Gessel · 5 out of 5 stars · 5 months ago
Great friendly staff and Dr. Alex is the best!! Very thorough!
UPDATE: I had come in with a broken crown and cleaning the day after Christmas Friday. Prep work was done that day. They got me back in on Monday for the permanent Crown. It fit perfectly! They have the lab on the floor above them! Best crown experience ever!!! Highly recommend! Thanks to Dr. Havig, DMD and staff! So friendly and and accomdating! Cannot remember an experience this good with a crown!!!
Reviews provided by Google.
About Agave Dental Care
Agave Dental Care, located on Dyer Street in northeast El Paso, offers a full range of dental implant solutions, including All on 4 and All on 6 full arch treatment for patients missing most or all of their teeth. Their dental implants page describes implant crowns for single missing teeth, implant bridges for multiple teeth, and full arch options that use just four or six implants to support a complete set of replacement teeth, often with a temporary set of teeth placed the same day as surgery. The practice also offers implant supported dentures for patients who want more stability and chewing power than traditional dentures provide.
Beyond implants, the office provides general, family, cosmetic, and restorative dentistry under one roof, so patients considering implants can also get exams, digital imaging, and any needed extractions without being referred out. The practice is open extended hours, seven in the morning to seven at night, Monday through Saturday, which can make scheduling implant consultations and follow up visits easier for busy patients. Coordinating implant treatment with in-house general dentists and specialists in the same office is intended to simplify the process for patients from consultation through the restoration of their new teeth.
Meet the Doctors
Agave Dental Care on Dyer Street in El Paso is home to a team of seven dentists. Dr. Jake Williams graduated magna cum laude, in the top 3 percent of his class, from Creighton University Dental School and has completed special training in clear aligners, full mouth reconstructions, and general, implant, and pediatric dentistry. Dr. Shawn Beals graduated from Midwestern University's College of Dental Medicine in Glendale and has a special passion for cosmetic dentistry, along with focused training in crowns, bridges, implants, and root canal care. Dr. Alex Havig earned his dental degree from A.T. Still University in Gilbert, Arizona, and is passionate about building meaningful connections with his patients while restoring healthy, confident smiles. Dr. Jerry Walker earned his Doctor of Dental Surgery from the UT Houston School of Dentistry in 2020 and joined the practice in January 2023, bringing a patient-first philosophy to his care. Dr. Hayley Rice earned her Doctor of Dental Medicine from Roseman College of Dental Medicine and is known for her gentle touch and for helping patients feel at ease and well-informed. Dr. Haley Johnson completed her Doctorate of Dental Medicine at the Medical University of South Carolina and is currently pursuing a Fellowship with the Academy of General Dentistry. Dr. Tony Kasallis graduated from the UT Houston School of Dentistry, completed advanced general dentistry training with the U.S. Air Force, and holds Level 2 sedation certification, allowing him to offer moderate conscious sedation for anxious patients. The practice also has an in-house oral surgeon and an in-house root canal specialist, so surgical procedures such as full arch implant treatment can be handled without outside referrals.