Alcona Health Center Dental Reviews
4.7 out of 5 stars based on 133 reviews on Google.
Kari Byers 路 1 out of 5 stars 路 4 months ago
Imagine being told you were an entire YEAR early for your appointment. This isn't a joke or a hypothetical, this is the actual experience I had at Alcona Dental.
When I called in late 2025, I asked if they were taking new patients, that I hoped to be seen soon. The woman on the phone said they were. "I don't have any appointments in January, but I can get you in February?" Not that long of a wait, so I said "That'll work fine." Come February, I show up and give my name, but the receptionist can't find my appointment.
It is then, dear reader, she looks at me to say, "Um, actually, your appointment is NEXT year." I first thought she was making a joke, the kind you fake a polite laugh for, but her face was blank. She said nothing and my next thought was why she wasn't offering me any explanations or solutions to this petty clerical error. I thought, clearly we are having quite the misunderstanding. Only after the office manager came to echo her same reply and same blank expression it became clear: they had ACTUALLY scheduled me for February 2027. 14 months from the time of my call, and at no time did anyone think it prudent to mention the YEAR of my appointment to me.
Truly though, the worst thing of the wasn't the waste of 2 months and an afternoon, but the apathy from every individual involved. The apathy of the woman on the phone, ignoring any semblance of reason that I may not consider an appointment an extra year away to be "soon". The apathy of the receptionist, who looked at me as if to say it was MY stupid mistake, that my frustration was unfounded. Most egregiously, the apathy of the office manager who sought to try and normalize a 14 month wait for something as routine as a dental check-up.
People deserve better care than this. You, reader, deserve better care than this. Wherever you seek dental care, do yourself a favor and seek it elsewhere.
Creston Painter 路 5 out of 5 stars 路 6 months ago
First of all, Corey is amazing. People overuse that word, but she honestly is. I tried getting a walk in appointment here four or five times and she answered the phone each time with humor and positive energy every morning at 7am sharp. Word to the wise, be patient, there are a lot of people trying to get in everywhere. Kindness goes a long way. I tried a dozen places and NO ONE is taking new patients in the immediate area. I believe this is the only office taking walk-ins in Alpena. Elisha and doctor Broers were both very kind and professional once I got in. I hope to become a patient here eventually 馃. I appreciate all you guys.
Aster Burns 路 3 out of 5 stars 路 6 months ago
The people are nice and the fillings i got there were good, just wish my dentist didn't tell me to call back here when I needed to get my wisdom tooth removed only to find out they can't do it here. would probably be helpful telling people that instead of wasting half a month of time I could have spent looking somewhere else now I have to wait even longer. When I did call them they said "they could send a referral" I had said "Ok" and then didnt say anything for a minute straight.
James Laszlo 路 5 out of 5 stars 路 9 months ago
Every time I have gone to Alcona Health Center Dental in Alpena, they have been very professional, respectful, and have met my expectations of cleaning, inspections.
As for repair work; I haven't needed any yet, so I can't report on that.
I greatly recommend their service to any one needing dental treatment.
Irene Knaus 路 5 out of 5 stars 路 a year ago
I just had my cleaning check up and it was very pleasant. My hygienist was exceptional! Explained every step she was doing. She was able to answer all my questions and gave me some options to some issues I was having. The dentist then came in to review my X-rays and talk to me. She was also very thorough with me. I had a very good experience.
Reviews provided by Google.
About Alcona Health Center Dental
Alcona Health Center Dental's Alpena location is a community health center dental office at 3036 French Road in Alpena, Michigan. The office describes its approach as a Patient Centered Medical Home model of care, providing quality, compassionate dentistry for the whole family. Most insurances are accepted, including Medicaid plans, and the practice offers an income based Sliding Fee program. New patients are welcome, and the office notes that same day and next day appointments are available.
Services listed for the Alpena dental office include exams, cleanings, fillings, extractions, dentures and partials, oral surgery, crowns and bridges, and periodontal (gum) treatment. Patients considering dental implants should call the office directly to ask whether implant treatment or implant supported dentures are offered here, as the office's own service list focuses on general and restorative dentistry. Translation and interpretive services for blind, deaf, or non-English speaking patients can be arranged with advance notice. The office is open Monday through Friday starting as early as 7:00 a.m., and established patients can reach an after-hours care team by calling the main number when the office is closed.
Meet the Doctors
The Alpena dental office is served by Jennifer Broers, DDS, who is listed as the location's dentist on the Alcona Health Center website and serves as the organization's Dental Clinical Director. Dr. Broers earned a bachelor's degree from Saginaw Valley State University and her Doctor of Dental Surgery from the University of Michigan School of Dentistry in 2012, and she is a member of the American Dental Association, the Michigan Dental Association, and the National Network for Oral Health Access. She works alongside registered dental hygienists Nicole Zaborney, RDH, and Stephanie Tadajewski, RDH.
