Aspen Dental - Allentown Reviews
4.1 out of 5 stars based on 791 reviews on Google.
Ace · 2 out of 5 stars · 4 months ago
Went in for a “cleaning” same ole “we don’t do that same day” got an X-ray & gave me an entire 2-3 page review on the extensive repair & work my teeth needed. I got a cleaning eventually & after that the insurance I had thru my job had ended because I stopped working there. They’re still sending me this $2700 bill for work I’ve never received. The people were nice there but I don’t appreciate the lack of communication & accountability. I’m not paying for work I didn’t have done
michael w · 5 out of 5 stars · 8 months ago
As someone who typically feels anxious about dental procedures—and admittedly hadn’t been to the dentist in over a year and a half—I was incredibly impressed by the level of care and professionalism at this office. The entire team was exceptionally friendly, welcoming, and made me feel completely at ease from start to finish. They went above and beyond to accommodate my needs, even offering an excellent payment option to help cover the remaining balance after insurance. I highly recommend this office to anyone looking for a dental experience that’s both compassionate and top-notch. You won’t be disappointed!
Ryan Dougherty · 1 out of 5 stars · 5 months ago
Atrocious customer service, and downright rude!! Scheduled an initial exam and cleaning, only to find out the day before that they do not conduct cleanings on the same day as exam. When I called back to reschedule and told the operator I did not have time to come in 2 different days; and was worried my insurance wouldn't cover that, she was very receptive and said that she needed to reach out to the Allentown office. Upon being transferred to the Allentown office, the receptionist was extremely rude and claimed that the operator told me "multiple times" that wasn't their procedure which was a blatant lie.
Suffice to say, I gave this rude lady a piece of my mind after being completely caught off guard and being scolded for something that wasn't relayed to me.
I will happily support a local dentist versus going to this one due to proximity.
Ellen Gnandt · 5 out of 5 stars · 6 months ago
Excellent experience! The dental office took me in the same day with no appointment and fixed my problem quickly. The entire team was professional, compassionate, and truly cared about my comfort. Highly recommend!
Dahian Cruz · 1 out of 5 stars · 3 months ago
Terrible customer service. I made an appointment over the phone, explained my situation, and asked if they could help me. They said yes, but when I arrived for my appointment, the first thing they did was charge me, and five minutes later they told me they couldn't help me, that they couldn't do what I needed. After I made an appointment. I asked for permission to leave work early, I EVEN PAID, and it turns out they can't help me. Horrible service.
Reviews provided by Google.
About Aspen Dental - Allentown
Aspen Dental on Airport Road in Allentown, Pennsylvania, serves patients from Allentown, Bethlehem, Catasauqua, Northampton, Fullerton, and the surrounding Lehigh Valley. The office offers preventive, restorative, cosmetic, and emergency dental care under one roof, including exams and cleanings, fillings, crowns, bridges, root canals, tooth extractions, wisdom tooth removal, teeth whitening, and Motto clear aligners. For patients missing teeth, the practice provides dental implants, implant dentures, and dentures.
The practice is owned by Dr. Chandan Chadha and operates as Chandan Chadha Dental PC. A first visit includes a review of your dental and medical history, X-rays if needed, a full exam, and a conversation about treatment options with a written cost estimate before any work begins. The office accepts most major dental insurance plans (Medicaid is not accepted) and works with third-party lenders to offer payment plans. Same-day and walk-in appointments may be available when the schedule allows. Hours are Tuesday 8:00am to 5:30pm, Wednesday 7:30am to 5:30pm, Thursday 8:00am to 6:00pm, Friday 8:00am to 1:00pm, closed Monday, Saturday, and Sunday. The office is located on Airport Road near Starbucks.
Meet the Doctors
The Allentown Airport Road office is led by practice owner Dr. Chandan Chadha. The clinical team listed for this location also includes Dr. Swati Malhotra, an endodontist (root canal specialist), Dr. Douglas Jacobus, an oral surgeon, Dr. Tejwinder Sidhu, and Dr. Anngella Orraiz Enciso, DDS, DMD.
