4.1 out of 5 stars based on 582 reviews on Google.
Russell Watson · 5 out of 5 stars · 3 months ago
No one likes the dentist. Dr Steven has been great so far. Im sitting here waiting for my teeth to be removed and he has been both compassionate to my plight and light on my wallet. I had previously gone to summer.... in ames. They charged me 300 for a xray my ins should have paid. Here I got the same xray plus full mouth and consult and treatment plan and 3 teeth out for about 30 bucks more. Ames left me hurting and had no compassion. I can pay it is what it is but come on they took xrays said looks too complicated and kicked me out full price.
Aspen has been great they make their prosthesis in house its just a awesome place. They also work comphensivly with pt for tmd if thats a issue for you. Just great care from knowledgeable staff with the compassion such anxiety heavy places require. I appreciate the service and look forward to a long relationship. Will update as tx progresses. Its gona be a wild ride
Update. The extractions were awesome. The pain was minimal while there and substantial at home. They gave me 800mg advil lol why bother. For wisdom teeth ok.. anyways they have been great im back for visit 3 of fixing thing other dentist screwed up. Dr yuan is great the hygienist is funny and very good at her job. Ive never been so well numbed.. pricing may be questionable but they actually charged me less than I thought the last 2 times just dont break it down. Well. Here is the thing you got me out of miserable pain who cares the cost. I cant put a price on this pain ending. I appreciate everything 5 stars because thats the max but seriously 10 stars for ending my tooth ache it was a ringer.
Looking forward to these implants looking. Great and giving me back my confidence.
Mable the technician went to great care to alleviate my anxiety. She is the best.
Nate Butts · 1 out of 5 stars · 4 months ago
I was hoping for a better experience at the Ankeny office but nope same problems. As the merlhay location.They assure you things they can't deliver. The worst pain I've ever felt in my life all because. They care about getting people in and out fast to get the money. More then they care about making sure the patient is treated rite and leaves in good health and standings.The whole reason I was there was because the dentist at the merlhay Aspen messed my tooth up so bad it had to be extracted. Ankeny promised a quick clean extraction said the guy was the best after I warned them I have long roots and probably should be done a different way. Of course they didn't listen and he struggled bad with extraction ripped the inside of my jaw literally had to hammered the tooth out smashed one side of my gums really bad and made excuses why it didn't go well. Didn't clean the extraction site thoroughly afterwards no pain meds and then didn't send in my antibiotic prescription or tell me I was supposed to have one until of course it got infected. Which I had to go to an emergency dentist to find that out because I went to Aspen yesterday and the dentist acted like it wasn't and said everything looked ok and then proceeded to ask if I was taking the antibiotics they never gave me or had sent to the pharmacy. Bad experience life threatening experience both times I went through Aspen. The good reviews you see are dentures. And cleaning easy stuff. When it comes to root canals or extraction. They are the worst by far. Never would recommend getting anything remotely difficult done at either of these aspens and they both have the same owner don't waste your time. And save your self a literal headache
Allison Lanphier · 5 out of 5 stars · 6 months ago
I was so pleasantly impressed from initial contact to the end of my appointment! I was greeted promptly and more importantly with kindness. It only got better. My tech Mabel , listened to all my concerns, stepped in and handled the problems, along with the front office. Shout out to them!! My dentist was professional, really studied my situation to make a knowledgeable game plan. That I understand. I wasn't coerced, pushed, or belittled. This was a world's apart from a previous experience at a different clinic. I whole heartedly recommend Aspen dental of Ankeny!!
Brandy · 5 out of 5 stars · 3 months ago
Deepa is truly amazing. She is kind and makes sure you are comfortable and not in any pain. I would not go anywhere else or want anyone else. Ask for her as your hygienist. Truly 10 stars!!!!
Aaron Wenthold · 1 out of 5 stars · 6 months ago
A couple years ago I had a to do a crown for a broken tooth. When I came in for the final fitting, I sat in the room for over an hour and a half. I was finally attended to after raising concerns. I only returned for reg cleanings due to convenience of not finding a new place...however, they have now started rescheduling my cleanings every time, and finally left after a reschedule (over a month later) was asked to be rescheduled again (additional 2 months).
Reviews provided by Google.
About Aspen Dental - Ankeny
Aspen Dental in Ankeny, Iowa is located at 2409 SE Delaware Avenue, Suite 100, near Menards, and serves patients from Ankeny as well as Polk City, Bondurant, Alleman, Saylorville, and surrounding Polk County communities. The office describes itself as a place to get affordable dental care under one roof, from cleanings and checkups to dentures, dental implants, and emergency visits. Services listed for this location include dental implants, implant dentures, full and partial dentures, dental crowns and fillings, dental bridges, root canals, tooth extractions and wisdom tooth removal, oral surgery, cosmetic dentistry including teeth whitening, and Motto clear aligners. The practice notes that not every Aspen Dental office offers every service, so patients should confirm with the local team.
For patients considering tooth replacement, the office says a first visit includes a review of dental and medical history, X-rays or imaging if needed, a full exam, and a conversation about treatment options with a clear written cost estimate before any work begins. The practice accepts most major dental insurance plans (excluding Medicaid), works with third-party lenders to offer flexible financing, and offers same-day appointments and walk-in availability when open slots allow. Office hours are Monday through Thursday from 8:00am to 5:00pm and Friday from 8:30am to 1:00pm. The office is closed on weekends. The Ankeny practice is led by owner Dr. Walid Abdel Fatah.
Meet the Doctors
The Ankeny office page lists four dentists. Dr. Walid Abdel Fatah is the practice owner. He received his dental degree from Cairo University School of Dentistry in 2005, completed a fellowship in dental implants at the University of California Los Angeles in 2007, and finished an Advanced Education in General Dentistry program at the University of Texas Health Science Center in Houston in 2010. The site notes his experience in surgical extractions, dental implants, implant supported dentures, and root canal treatment. Dr. Majd Haddad is a board-certified oral and maxillofacial surgeon and a University of Iowa graduate who completed his surgical residency during nearly a decade of active duty in the U.S. Army; his work includes wisdom teeth removal, dental implants, and corrective jaw surgery, and he serves as an adjunct professor at the University of Iowa College of Dentistry. Dr. Abdel Fatah and Dr. Haddad also serve other Aspen Dental offices in Iowa, according to their provider pages. Dr. Steven Yuan, whose current office is Ankeny, graduated from Loyola University of Chicago dental school and has completed continuing education in oral surgery, endodontics (root canal treatment), implantology, orthodontics, crown and bridge work, and cosmetic dentistry; he speaks English and Chinese. Dr. Majid Shaik, BDS, DMD, also based at the Ankeny office, has more than 24 years of experience in India and the United States, completed a General Practice Residency at Cleveland Dental Institute in Ohio, and has experience in restorative dentistry, oral surgery, endodontics, prosthodontics, emergency care, and aligner therapy.
