Aspen Dental - Burlington Reviews
4.5 out of 5 stars based on 481 reviews on Google.
Tammy Kirby · 5 out of 5 stars · 2 months ago
I was very pleased well informed. James was awesome He explained things clearly and was such a friendly person.I felt very at ease. The whole staff was really excellent. The dentist that I spoke with there gave me all the information that I needed. She was very honest and knowledgeable. I will be going back overall.It was a good experience!
Stephanie Pastrana · 5 out of 5 stars · 3 months ago
The staff at Aspen Dental were very helpful. Dr. Gaitens finally helped me get my implant after I had been waiting for months. I previously had a bad experience at a different dental office. They were careless, lost the impression for my implant, and didn’t seem to care. They wouldn’t even follow up on my calls when I reached out to them.
When I came to Aspen Dental, it felt like everyone was on the same page and truly wanted to help. From scheduling to x-rays, the process was smooth. Brianna was very helpful—she assisted with the x-rays and helped me decide on sizing it down. I really appreciated her feedback. Even the financing department worked with me and made it manageable.
It’s not just about the service—they genuinely care about their patients and take pride in their work. That’s what makes this a great place.
Isaiah Blue · 5 out of 5 stars · 3 months ago
100/10 Amazing and super caring staff, Hillary always takes the best care of me and recommends best practices. Julie, Marie and Bri are attentive to my needs and give superb service. I go out of my way to come here for a reason
Lydia Mintz · 4 out of 5 stars · 4 months ago
Went in to establish care with the intentions of getting my teeth cleaned. They were running behind. I told them it was fine, I had another appointment later but I had time. They got me in, do lots of X-rays, I’ve never had so many and I really hope that amount of X-rays doesn’t run my bill up to much. I saw the dentist and hygenist who told me many things I never have been told about my teeth. Questions answered, but my cleaning was never done… and I don’t think it was because of the lack of time. So now I have to call this week to give them my insurance info anyways but also schedule a cleaning. Which is not a big deal, but I definitely intended to have my teeth cleaned last week.
Brianna Peterson · 5 out of 5 stars · 3 months ago
This place has been an answered prayer!! I knew for years I needed dental work done but have had such a fear of dentists office that I couldn’t bring myself to do it until I found this place. From the start all the staff has been so nice and supportive. They’ve walked me through the treatment plan, helped me with finances and even went above and beyond to work out an insurance issue. I highly recommend this office specifically, they have been the nicest, most helpful staff I have experienced!!
Reviews provided by Google.
About Aspen Dental - Burlington
Aspen Dental in Burlington, North Carolina is located at 139 Huffman Mill Road, Suite 104, in the same plaza as Publix and next to Crumbl Cookies, near the intersection of State Road 1158 and US-70. The office serves patients from Burlington as well as Graham, Elon, Gibsonville, Glen Raven, Whitsett, and surrounding Alamance and Guilford County communities. Services offered here range from dental exams and cleanings to dental crowns, fillings, dental bridges, dentures, implant dentures, dental implants, teeth whitening, tooth extractions, wisdom tooth removal, root canals, oral surgery, cosmetic dentistry, and Motto clear aligners. Same-day emergency care may be available for tooth pain, swelling, or a broken or knocked-out tooth.
For patients considering dental implants, the Burlington office describes its approach as personalized treatment plans with clear costs and options presented up front before any work begins. A first visit includes a comprehensive exam, any needed X-rays, and a conversation about treatment options and costs. The practice accepts most major dental insurance plans, does not accept Medicaid, and works with third-party lenders to offer flexible financing. Office hours are Tuesday through Thursday from 7:30am to 4:30pm and Friday from 7:30am to 12:30pm, with the office closed Monday, Saturday, and Sunday. Online scheduling and walk-in visits are available when there are open slots.
Meet the Doctors
The Burlington office is led by practice owner Dr. Katie Heald, who earned her dental degree from Virginia Commonwealth University and completed a General Practice Residency at the University of Florida and the VA Hospital. She has been with Aspen Dental since August 2013 and describes extensive experience caring for geriatric patients, patients with complex medical histories, implants, and full mouth rehabilitation. The team also includes Dr. Sommayah Sayed, who earned her Doctor of Dental Medicine degree from Roseman University of Health Sciences, grew up in Burlington, and speaks English and Arabic. She joined Aspen Dental in January 2026. Dr. Young Kim is also listed among the dentists at this location.