Aspen Dental - Casa Grande

Chris Fox · 5 out of 5 stars · 3 months ago

I have been to Aspen dental for a few fillings, a root canal and Moto Aligners. The staff is always nice and friendly, and always concern themselves with my comfort. Their specialist that handles the root canals is fantastic, he works quick and with accuracy, and tells you how the operation is progressing which is very helpful. The doctors have an abundance of knowledge and confidence, which certainly makes the dental office experience less intimidating. I absolutely recommend the doctors and staff here.

Carlos C · 1 out of 5 stars · 4 months ago

I began my dental treatment about 3–3.5 years ago with Aspen Dental in Casa Grande, and later continued the work at their Chandler location. In total I spent roughly $15,000 on major dental procedures. At the beginning, I was not clearly informed that receiving a dental bridge would involve permanently grinding down two healthy teeth. I only fully understood this after the procedure was already completed, which was very upsetting because those teeth were otherwise fine. During the early stages in Casa Grande, I also experienced inconsistent assistance. At one visit, a temporary crown had fallen off and a staff member who appeared very inexperienced attempted to reattach it, which took a long time and added to my frustration. I am not blaming the individual dentist there — he seemed competent — but the overall communication and support experience was not reassuring. I eventually chose to finalize treatment at the Chandler location. However, only three years later, the bridge has already fallen off and a crown has also fallen off. When I returned for evaluation, I was told my teeth had shifted and that none of the previous work could be reused. The proposed solution was a new estimate of nearly $20,000 to redo essentially the same work I had already paid for. There was no meaningful discussion of warranty or accountability for the prior work despite the high cost and short lifespan. Spending $15,000 and being told a few years later that everything must be replaced for another $20,000 is extremely disappointing. This is simply my personal experience, but I would strongly encourage anyone considering expensive dental work to ask detailed questions, fully understand procedures like bridges, and clarify long-term durability and warranty expectations before committing.

Heather · 5 out of 5 stars · 4 months ago

I was impressed that they were able to get me in when my tooth broke within about an hour. The Dentist’s name was Dr. Sung, he was nice & helped put me at ease. I had come in for two crowns on two teeth that had root canals 3 days prior, my own dentist couldn’t get me in. My tooth broke and so I called aspen dental, they got me in and I talked to Dr. Sung who helped me make the decisions about next steps. I will be going back for sure, I will no longer be using my old dentist, aspen dental was a great experience I strongly recommend.

Veronica Phillips · 5 out of 5 stars · 3 months ago

They have excellent service 👏 very attentive to your needs and concerns. I'm normally scared to death of going to the dentist office. But the whole staff including the dentist his self Mr sung made me feel comfortable. I highly recommend this office to anyone. 👌

John · 5 out of 5 stars · 4 months ago

No need to drag it out in words, Casa Grande Aspen Dental is excellent from my prior experience and the follow up today was perfect. The Doctor and every employee had a good attitude and for me that is the number one factor in returning to a business. Thank you very much