Aspen Dental - Cedar Park

ELETRIC AVENUE · 5 out of 5 stars · a week ago

Everyone from the front office staff to the dentist was wonderful! They explain everything step by step. They were very sweet.. Its just a wonderful environment! I would highly recommend them to others. Actually I already did! Thank You for making it a wonderful experience!!

Abhi Juluri · 1 out of 5 stars · 3 months ago

We switched to Aspen Dental from our previous office because they were constantly pushing unnecessary "optional" treatments on us. The only positive thing I can say is that they offered immediate appointments when I called—that was convenient. But once you're in the door, it's a different story. They start with X-rays, then the hygienist consultation focuses almost entirely on spotting issues (even minor cosmetic ones) that "need" treatment. The dentist comes in next and quickly recommends fillings on 4–6 teeth. When I questioned whether all of them were truly necessary, the dentist insisted "YES"—whether cosmetic or major, fillings were required—and got defensive, even guilt-tripping me for simply asking. Keep in mind, we visited our prior dentist twice a year for routine care, floss daily, and have generally good oral hygiene. We have decent dental insurance, but Aspen Dental seems to zero in on treatments that insurance won't fully cover, aggressively pushing them anyway (often framing refusal as "medical neglect" or "unethical" care). Covering everything they recommended ended up costing me hundreds of dollars out of pocket. I would think twice—or reconsider entirely—before going to Aspen Dental. If you're looking for straightforward, conservative care without high-pressure upselling, this may not be the place.

E red · 1 out of 5 stars · 4 months ago

Paid a deposit for an oral surgeon as required, but Aspen Dental in Cedar Park never called back to schedule my appointment. No response at all—radio silence. Unacceptable customer service and poor handling of patient funds. Avoid if you expect basic follow-through. It feels like poor business practice at best, and potentially misleading. Would definitely not recommend.

garet hartman · 5 out of 5 stars · 2 months ago

I have never been so satisfied with the dentist and crew. They were quick but very knowledgeable and easy to work with. When it came to checking my gums I’ve always been put through extreme pain from Tooth to tooth. I was impressed after not a single gum bled much-less was touched causing any pain. Dr.Mobley was very informative and helpful with setting me up with a program to fix my teeth and get them back in shape. Karina and Marley were extremely helpful with setting me up with a payment plan and helping me to understand the process. I came in not wanting to be here and left ready to come back. Amazing service and great team!

Jesus Molina · 1 out of 5 stars · 2 weeks ago

Scheduled an appointment with them on 5/26 but they decided to cancel/reschedule my appointment on the day of my appointment due to me not “confirming” my appointment via email. When I scheduled my appointment, the lady said that I can come in and do the paperwork instead of online, so I didn’t look for any emails. I was not explained that I need to “confirm” the appointment at any time or else they will cancel or reschedule. According to the lady over the phone, two people were scheduled at the same time due to “two columns” on the scheduler. I took time off work to come in, but they cancelled my appointment. Their “policy” is due to people not showing up to appointments. I get it, but why are you losing a patient instead of working with them when it is clearly your fault? Also, don’t put the blame on your patients when y’all made the mistake.