Aspen Dental - Elizabeth City Reviews
4.1 out of 5 stars based on 582 reviews on Google.
Jenn Worthington · 3 out of 5 stars · 3 months ago
All staff members were great. My major complaint is how long i was there. I got taken back for x-rays only about 15 minutes from my scheduled appointment which was great. But the the waiting time for someone to come in after was quite awhile. I was there for over 2 hours total. Just seemed a bit long. Also the cost for everything they thought I should have done is extremely expensive and not do able. The person at the end telling me my "treatment plan" was not very helpful in explaining my options for payment.
Jamie Edwards · 1 out of 5 stars · 3 months ago
This office is to worried about writing up comprehensive treatment plans than addressing the current need of the patient. I scheduled an emergency visit for next morning due to a broken filling with pain. They wanted to take X-rays , count teeth and made me wait almost two hours to meet with someone who says it would be 17000 with out insurance but 7000 with insurance for all they recommend. ma’am I simply wanted an extraction today not a work up! Left with no extraction and wasted 2 hours of my day still in pain no pain meds given!!! Stay away from this office
Suzanne Hamm · 3 out of 5 stars · 7 months ago
The staff was friendly. I was not told that I had to have a charge over $200 in order to use my Carecredit card. Fortunately I had some money on a different card. I had several X-rays and then went to the dental chair. I was there for a cleaning/checkup. However, I also was not told that the hygienist did not work on Fridays (Fridays are my only day off). A dentist who was substituting for the regular dentist looked in my mouth. Then I was finished and directed to check out. The person checking me out said that I could reschedule for a cleaning but would have to pay half upfront. I ended up just saying I would see if I could arrange a day off and call back.
It would be good if someone could answer all that beforehand. Apparently I called an Aspen general number and not the actual office that I visited.
Mike · 1 out of 5 stars · 6 months ago
It’s been horrible from the start. It took them more than 2 months to get insurance fixed. I had to call corporate myself. Then they require you to prepay copayments prior to treatment. After paying, they tell me the earliest appt is 4 months away because apparently the dentist only does one filling a day. I was told I had to have a deep cleaning and my co payment would be $600 because insurance didn’t cover. Got there for appt and I was told it was double the cost. In process of looking for another dentist
Denise Evans · 5 out of 5 stars · 3 months ago
The receptionist was ok she didn't speak to me but to others. My nurse and doctors were so freaking wonderful. I hate my smile, missing teeth due to diabetes but they were gentle and genuinely concerned for me.
Reviews provided by Google.
About Aspen Dental - Elizabeth City
Aspen Dental in Elizabeth City, North Carolina is located at 3875 Conlon Way, Suite A, on Conlon Way near the intersection of Halstead Boulevard and Tanglewood Parkway, next to Taco Bell and across the street from McDonald's. The office serves patients from Elizabeth City as well as Camden, Hertford, Moyock, Winfall, South Mills, and surrounding Pasquotank County communities. Services listed for this location include dental implants, implant dentures, dentures, dental exams and cleanings, fillings, crowns, bridges, root canals, tooth extractions, wisdom tooth removal, teeth whitening, cosmetic dentistry, oral surgery, Motto clear aligners, and emergency dental care. The practice notes that not all Aspen Dental offices offer every service, so patients should confirm specific treatments with the local office.
For patients considering tooth replacement, the office describes its approach as personalized treatment plans with clear, written cost estimates before any work begins. A first visit includes a comprehensive exam, any needed X-rays, and a conversation about options and costs. The practice accepts most major dental insurance plans but does not accept Medicaid, and it works with third-party lenders to offer flexible financing and payment plans. Same-day and walk-in appointments may be available when the schedule allows, and the office asks patients with urgent dental problems to call first. Hours listed on the practice website are Tuesday through Thursday 8:00 am to 4:00 pm and Friday 8:00 am to 1:00 pm, with the office closed Monday, Saturday, and Sunday. The office is independently owned and operated by a licensed dentist under the Aspen Dental brand.
Meet the Doctors
The Elizabeth City office is led by practice owner Dr. Leslie Treherne-Fayton, DDS, who earned her Doctor of Dental Surgery degree from Meharry Medical College School of Dentistry. She has been with Aspen Dental since July 2017, and her practice website describes her focus on creating a warm, welcoming environment where patients feel comfortable, informed, and confident in their care.
