Aspen Dental - Elizabethtown Reviews
4.3 out of 5 stars based on 1,000 reviews on Google.
Tom Falls · 1 out of 5 stars · 2 weeks ago
Stay far, far away. This office exists solely to try and extort patients for money. My wife went in for a routine cleaning, and instead the hygienist told her that she needed a $2800 'deep cleaning' due to mild periodontal disease. She also told my wife unless she agreed to that, that she could no longer be a patient there. The Dr. (Vong) just passively did nothing (though apparently he noted 'agree with plan' in the notes, which probably avoids there being a dental board complaint since clearly the hygienist is practicing outside her scope). After an initial complaint they so kindly agreed to waive the co-pay (which should have included a cleaning). They still submitted the rest of the visit for insurance coverage. They tried to walk it back and say she could go back for a cleaning, but I wouldn't send my worst enemy to this place. We disputed with our insurance, but it seems nothing happened there. Now we will be on the hook for what should be a covered service, since you can't just go to another office and get a cleaning only without exam, etc. (especially as a new patient). This is a corporate office meant to make a profit for the owners, they have no interest in taking care of patients. They can reply all they want, this review is staying up as a warning.
Stephen Hawkins · 5 out of 5 stars · 2 months ago
I want to recognize one particular dental assistant! She was incredibly kind, professional, and made me feel comfortable the entire visit. She explained everything clearly, was gentle during the procedure, and really helped ease my anxiety. You can tell she genuinely cares about patients and takes pride in her work. The whole appointment went smoothly because of her positive attitude and attention to detail. Highly recommend this office!” If you get the chance, ask for Emma. She is the best I've ever had and ive been to the dentist office alot. To put it simply, she cares about what she does and the patients are actually people to her. Great bedside manner. Honestly this is something lacking in this generation. However she will take care of you. I guarantee that.
Tonya Hawkins · 5 out of 5 stars · 2 months ago
had such a great experience thanks to Emma! From the moment I sat down, she made me feel comfortable and at ease. She was kind, patient, and took the time to explain everything clearly, which really helped ease my nerves. You can tell she truly care about their patients and takes pride in her work. Emma's professionalism and friendly attitude made the entire visit so much better. I highly recommend this office, especially because of the excellent care provided by the dental assistant!
Mary Holland · 5 out of 5 stars · 2 months ago
I was in severe pain and they got me in right away. The staff and Doctor were all amazing and made me feel as comfortable as possible. The bedside manner by all staff was great. I couldn't have asked for better treatment.
Shenekia pennington · 5 out of 5 stars · 2 months ago
I always have a great experience when i come Aspen Dental Dr. Wong and his staff are so caring and very professional. The atmosphere is so comfy and welcoming. I have nothing but good things to say about Dr Wong he's the best dentist i've ever had i recommend Aspen Dental for all your dental needs. Best decision i've ever made was coming to Aspen Dental!!! Thanks Dr Wong you rock 🤘🏼👌🏽🧡
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About Aspen Dental - Elizabethtown
Aspen Dental in Elizabethtown, Kentucky is located at 2030 North Dixie Highway, near Best Buy, and serves patients from Elizabethtown, Radcliff, Hodgenville, Vine Grove, Rineyville, and surrounding Hardin County communities. The office is owned by Dr. John Ihnen and provides preventive, restorative, cosmetic, and emergency dental care in one place. Services listed for this location include dental exams and cleanings, fillings, crowns, bridges, root canals, tooth extractions, wisdom tooth removal, oral surgery, teeth whitening, Motto clear aligners, dentures, implant dentures, and dental implants.
For patients considering tooth replacement, the practice describes affordable options ranging from dentures to dental implants and implant-supported dentures, with personalized treatment plans and a written cost estimate before any work begins. A first visit includes a comprehensive exam, any needed X-rays, and a conversation about options and costs. The office accepts most major dental insurance plans (Medicaid is not accepted), works with third-party lenders to offer financing, and offers same-day and walk-in appointments when availability allows. Hours include Tuesday and Wednesday from 7:30am to 5:30pm, Thursday from 9:00am to 7:00pm, and Friday from 8:00am to 1:00pm; the office is closed Monday and weekends.
Meet the Doctors
The Elizabethtown office is led by practice owner Dr. John Ihnen, DMD, who earned his dental degree from the University of Louisville, has been with Aspen Dental since 2009, and previously served in the U.S. Air Force. Dr. Harrison Vong, DMD, is a general dentist at the Elizabethtown office. He earned his degree from the University of Louisville School of Dentistry, has been with Aspen Dental since 2017, and has a special interest in dentures and crowns. The location's team page also lists Dr. Reza Hadioonzadeh, DDS, in its oral surgeon role. His provider page describes him as a general dentist with a special interest in oral surgery who earned his dental degree from the New York University College of Dentistry and has been with Aspen Dental since 2024.
