Aspen Dental - Ephrata Reviews
4.1 out of 5 stars based on 514 reviews on Google.
Alex G · 5 out of 5 stars · 6 months ago
I recently visited Aspen Dental in ephrata , and I have to say, the experience was nothing short of outstanding! From the moment I walked in, I was greeted with a warm and friendly smile, which immediately made me feel comfortable and welcome. The entire office is spotlessly clean, and the attention to detail is impressive. It’s clear that patient comfort and cleanliness are top priorities here!
A special shoutout to Iszabel, the consultant I had the pleasure of working with. She was absolutely phenomenal! Iszabel took the time to explain every aspect of my treatment plan with such patience and clarity, making sure I understood all my options. Her professionalism and care were evident, and I truly felt like she had my best interests at heart.
Christopher Walters · 5 out of 5 stars · 2 months ago
My first experience was one a of friendly knowledgeable staff. They were kind and helpful and very good at what they do. The dentist was also great and explained to me the options in detail from best case to last case. I did feel a bit guilty for not being able to do what he wanted but could only afford what I could. I go back soon for my my treatment and will post accordingly. So far I am very happy. Aspen Dental Ephrata, Pa
Shaheen Frigiola · 1 out of 5 stars · a month ago
First time here and will not be returning. Moved to the area and needed a new provider for my regular cleanings. Aspen dental took my insurance and thought itd be nice to try a place that looked up to date. When I arrived, the place was clean and the receptionist very friendly. When I finally got in, I had to get xrays and I've never seen someone take xrays so fast. The poor lady was running back and forth as if she were trying to get her steps in. Once I got seated, the Dr. Came in and looked at my xrays and right away mentioned that one of my teeth had a potential cavity on the way that I could choose nothing to do about it and let it get worse over time and then need painful drilling or I can get a treatment on it today to stop it from developing. Then the hygienist comes in and did a check and then sent me right out to the payment location where I was then asked about all of these extra procedures to do. Somehow my free cleaning turned to being $636. They had added up all these extra services and were extremely pushy. The guy even said "oh... Well.. These are important. You wouldn't want to get gum gingivitis would you?" they wanted to do a gum treatment, screen for cancer, a fluoride treatment and then to treat the tooth. The sucker I am, I declined everything else and agreed I'd do the $110 service to treet my one tooth. Regret this.. Because all the guy did was spray something nasty on it which went down my throat and tasted horrible and quickly coated it. So who knows if that's effective. But also, that was the fastest cleaning ever. It was so painful and I could tell the hygienist was rushing. At one point the doctor came in and asked if he was almost done and then began to tell him what he needed him to do with the patient next door. Somehow I was there for two hours though, even though everything was rushed once inside. This is not that homey dentist experience where you get to pick a toy from a treasure box and the dentist ask about your name and what you do for work or what your summer plans and vacations are. This is an operation that is so obviously run by quotas and trying to make money off of you. You're a number and it's an in and out operating system. It's sad. And I will not be returning. Watch out!
Becky Wright · 5 out of 5 stars · a month ago
I got my dental implants through them. I’m young and not once did I feel judged. I was never miss treated. Was scheduled in a timely matter and always made sure everything was great before I left. Even after having them, any problem I have they are quick to schedule and fix it. And my smile?! Definitely money well spent.
Emileigh Bender · 5 out of 5 stars · 3 months ago
I was really nervous to go to Aspen dental because I have heard a lot of horror stories and seen many bad reviews but I was at a loss after a terrible experience with my previous dentist. I planned on just going for a second opinion because they don’t take my insurance but I will be going to this location for the foreseeable future. I did wait a little long before my first appointment but everyone was so kind to me. Dr.Ahmad was very compassionate and I could tell he really cares about what he does. I finally feel like there’s hope in my dental journey. Alyx put together the pricing and treatment plan for me at his desk, didn’t miss a single detail, him and Ahmad did absolutely everything to ensure I was getting the best treatment for my budget. I really recommend this location!
Reviews provided by Google.
About Aspen Dental - Ephrata
Aspen Dental in Ephrata, Pennsylvania is located at 807 E Main Street, Suite 100, on East Main Street (PA-322) in the Ephrata Commons shopping center near Jersey Mike's Subs. The office serves patients from Ephrata, Akron, Stevens, Denver, Lititz, and surrounding Lancaster County communities. Its services range from cleanings and checkups to dentures, dental implants, and emergency dental visits, with the practice describing its approach as personalized care, upfront costs, and flexible payment options. Services listed for this office include dentures and implant dentures, dental implants, cosmetic dentistry, oral surgery, tooth extractions, wisdom tooth removal, dental cleanings, root canals, fillings, bridges, crowns, and Motto clear aligners. The practice notes that not all Aspen Dental offices offer every service, so patients should confirm with the Ephrata team.
For patients considering dental implants, the office offers tooth replacement options including single tooth implants, implant supported bridges, implant dentures, and fixed full arch implants across the Aspen Dental network, and encourages a first visit that includes a comprehensive exam, any needed X-rays, and a conversation about options and costs before any work begins. The practice accepts most major dental insurance plans (Medicaid is not accepted), offers a dental savings plan, and works with third party lenders to provide financing and payment plans. The Ephrata office is open Tuesday through Thursday from 8:00am to 6:00pm and Friday from 8:00am to 12:00pm, and it is closed Saturday through Monday. Patients can schedule online, call (717) 863-9213, or walk in when availability allows, and same day emergency care may be available for tooth pain, swelling, or a broken or knocked out tooth.
Meet the Doctors
The Ephrata office operates as Aspen Dental Associates of NEPA PLLC, and the practice's live website names the following dentists for this location. Dr. Shekhar Gupta, DDS, is the practice owner. He received his dental degree from New York University College of Dentistry and has been with Aspen Dental since January 2005. His profile describes a focus on clear communication, patient education, and creating a comfortable environment where patients feel respected and supported. Dr. Gupta owns a number of Aspen Dental offices across the region, and Ephrata is among the offices associated with him. Dr. Naqeeb Ahmad, DMD, is a partner whose current office is Ephrata. He received his dental degree from the University of Pennsylvania School of Dental Medicine, also holds a Bachelor of Dental Surgery degree, has a strong interest in implant dentistry, and has been with Aspen Dental since July 2021. Dr. Pashali Pashaliyev is an associate whose current office is Ephrata. He earned his dental degree from the Maurice H. Kornberg School of Dentistry at Temple University and has been with Aspen Dental since July 2024. Dr. Vishwani Vachhani is also listed on the Ephrata team page.
