Aspen Dental - Hagerstown

Krisy Hall · 5 out of 5 stars · 4 months ago

I honestly don’t even know where to start—my experience here was beyond exceptional, easily a million out of ten. Every single person I interacted with made such a positive impression. From the very first call to schedule my appointment, I was met with professionalism, kindness, and genuine care. The front desk staff were warm and welcoming, immediately putting me at ease. The dental assistant (Janessa) who took my X-rays was incredibly patient, personable, and thoughtful throughout the process. Even during the more uncomfortable parts (yes, even the needle!), I felt cared for and reassured. The dentist himself was everything you would hope for—empathetic, nonjudgmental, soft-spoken, and genuinely attentive. He made me feel completely comfortable and respected, which is so important in a dental setting. I also truly appreciated the team member who helped me navigate payment options when my insurance wasn’t working. That level of support and understanding meant a lot. It’s rare to come across such a consistently genuine, compassionate, and professional team. I’m incredibly grateful for the experience and appreciate each and every one of them.

kay call · 5 out of 5 stars · 3 weeks ago

If ur in need of dentures, this is the place I put it off for over a year.I finally made appointment from the time I went through door staff was so polite and respectful. Cindy was such a sweetheart, she hugged me when I was feeling down about my smile and hugged me when I received my final set...She was amazing. The guy that works at FedEx but also works there too, he did everything until they were perfect. Thank u all ....your the best!!!! Kay call

N R · 5 out of 5 stars · 2 months ago

Great experience on my most recent visit. Xray tech - Christy! Great job! Dr. Eric, Outstanding! Very pleasant, knowledgable and helped to develop a good workable / realistic treatment plan to get my oral health back in line! The only thing that I didnt like, was the "push" by the person that I had to see prior to leaving. Didn't like the attempts to push additional services, aside from what I discussed with the "Dr."

Lori Bobbett · 5 out of 5 stars · 2 months ago

Best experienced I ever had from the minute I made my online appointment (same day) to being greeted at the front door by kind receptionist. The smiles in this place are contagious because they were very kind and explained everything in detail. It was an environment that was comfortable and I definitely felt the "GOOD VIBE"!!! ✨️Dr. Eric Tetteh was very professional and explain everything in detail. Best experience I every had at a dentist. If you need an option without waiting months to get in to a dentist (this is definitely the place to call) I highly recommend this office for dental procedures you may need. I will definitely keep them as my go to dentist because they get a 10+ rating from me.

Cohila Trogdon · 5 out of 5 stars · 3 months ago

We had a wonderful experience at Aspen Dental. Dr. Eric was amazing, patient, and efficient, which made the entire visit feel smooth and stressfree. Cyndi was incredibly sweet and clearly very experienced. She made sure my husband was comfortable every step of the way while assisting Dr. Eric, and that level of care really stood out to us. Mohammad helped with the molds and had such a calm, knowledgeable, and peaceful demeanor that immediately put us at ease. The entire team is professional, efficient, and genuinely welcoming. You can tell they care about their patients, and that makes all the difference. Highly recommend!