Aspen Dental - Hanover Reviews
4.1 out of 5 stars based on 932 reviews on Google.
Amanda Fox · 5 out of 5 stars · 3 months ago
I went to my first visit to Aspen dental yesterday and it was a great experience. I have an abscess and they were quick and helpful. I'm actually terrified of dentists because when I was about 9 years old, a dentist grabbed my mouth because I was crying. Everyone at Aspen dental were friendly and made me feel very comfortable and answered all of my questions. I'm actually going to get my teeth pulled and get dentures and I feel very safe with Aspen dental. I'm so glad I finally went and found a great place to go. Thanks to all the staff. I appreciate everyone there!
Genaro Garcia · 2 out of 5 stars · 4 months ago
This is my first time getting a cleaning. My first appointment had to be rescheduled because the hygienist was out/sick and they wanted some information from my previous dentist. So ok no problem. First room they had me in was dusty on the shelves and equipment which I thought was not right for a health care provider. Staff was nice. Then next time I came in for the cleaning I was 15 minutes early and they were late from time of appointment to see me by 25 minutes. I was there for a periodontal cleaning and the hygienist took literally 23 minutes to complete using a little water pick tool and then said see you in 6 months? The actual Dentist did not come in to check work they did. They did not use floss and skipped the polishing because they were behind on appointments.
Does any of this sound right?
Not sure if I will return for another cleaning. Aspen Dental you need to do better and schedule appointments with enough time to complete the work provided. People are counting on you for a honest reliable service and a safe and clean environment.
Carole German · 5 out of 5 stars · 4 months ago
Today was my first visit. The staff is professional and welcoming. The Dr. and hygienist explained everything including X-rays and procedures. The office staff went over my treatment plan. So I know what needs to be done and money owed after insurance. Great first visit. I have 25 years experience working in the Dental field. Well done Aspen! CG
E S · 5 out of 5 stars · 4 months ago
One of the most important aspects of my visit was the ability to get seen quickly. Called in on a Friday and had an appointment scheduled for the next day. Dr. Shi and the entire staff were very professional, friendly and understanding. My situation might truly not be seen as an emergency, but it was to me, and they treated me with that same attention. The Dr. Was focused, understanding and even receptive to all my questions and concerns about the procedure. I really appreciate everything and everyone for what was done and how professional they were. Thank you ladies so much for fixing my smile and making me smile.
Ziad alsokary · 5 out of 5 stars · a month ago
I am a healthcare professional specializing in critical care and anesthesia, and I would like to express my sincere appreciation for the exceptional care I received at Aspen Dental and Desai Dental Associates DDS PC.
On a Saturday morning, with just one phone call, I was accommodated the same day and received outstanding service. From my very first interaction, Jessica Perez, Crystal, and the attending dentist were remarkably prompt, courteous, and professional.
The level of efficiency, kindness, and patient-centered care I experienced represents an exemplary standard that should be modeled across today’s healthcare system.
Thank you again for your excellent care.
Sincerely,
Ziad Alsokary
Reviews provided by Google.
About Aspen Dental - Hanover
Aspen Dental in Hanover, Pennsylvania is located at 409 Eisenhower Drive, near Red Lobster, and serves patients from McSherrystown, Parkville, Pennville, Midway, and surrounding York County communities. The office offers preventive, restorative, cosmetic, and emergency dental care under one roof. Services listed for this location include dental exams and cleanings, fillings, crowns, bridges, root canals, tooth extractions, wisdom tooth removal, oral surgery, teeth whitening, clear aligners, dentures, implant dentures, and dental implants. The practice notes that not every Aspen Dental office offers every service, so patients should call the Hanover office to confirm availability.
For patients considering dental implants or dentures, the Hanover team describes its approach as personalized care with upfront costs and flexible payment options. A first visit includes a review of dental and medical history, X-rays or imaging if needed, a full exam, and a written cost estimate before any work begins. The office accepts most major dental insurance plans (Medicaid is not accepted) and works with third-party lenders to offer financing. Same-day emergency appointments and walk-ins may be available when the schedule allows. Current posted hours are Tuesday through Thursday, 8:00am to 5:00pm, with the office closed Monday, Friday, and weekends.
Meet the Doctors
The Hanover office is part of Desai Dental Associates DDS PC, led by practice owner Dr. Jagruti Desai, who earned her dental degree from Columbia University College of Dental Medicine, has been with Aspen Dental since July 2007, and speaks English, Hindi, Gujarati, Marathi, and conversational Spanish. Dr. Chuning Shi, whose current office is the Hanover location, earned her dental degree from New York University College of Dentistry and has been with Aspen Dental since July 2022.
