3.8 out of 5 stars based on 826 reviews on Google.
Pamela Morris-Parish · 5 out of 5 stars · 3 months ago
This was my first visit to an Aspen Dental office. It was for a new patient evaluation and treatment plan set-up.
Extremely nice employees on every level, from the man at the front desk, X-ray tech, hygienist, dentist and operations manager. I felt listened to, valued, and most of all respected as person. My questions were answered and my opinions and concerns taken into consideration. My treatment options were explained clearly and I was pleased they offer payment plans with several options to choose from.
This is a small office with only two treatment rooms, which could mean a longer wait time, but the staff seemed to be handling patient flow well and as quickly as possible during my visit.
Shana Chaffee · 5 out of 5 stars · 3 months ago
Casey was amazing. She is such a great and friendly hygienist. She went above and beyond to help me and make me feel comfortable. She also squeezed me in for some additional X-rays and had me speak with the dentist concerning some upcoming appointments. She really helped expedite the process.
Kyle · 5 out of 5 stars · 3 months ago
My experience with aspen has been amazing. I personally cannot handle the ex ray process but the dental assistant Regan was absolutely incredible with getting it done quickly and comfortably. She has been incredible
Jenny Marion · 5 out of 5 stars · 4 months ago
Dr Anand, Reagan and Karen were great and so patient with my many, many questions. It was my first time having a crown made, fitted and placed and there were multiple appointments to replace the temporary when it fell off, they got me right back in quickly to repair as needed. I’m very happy with the team there and the finished product!
L R · 1 out of 5 stars · 4 months ago
If I could give zero stars I would. Went there when I couldn't get into my usual dentist because I had an infected tooth. It was pretty clear it was infected, nothing that could be done at the time just needed antibiotics. Office made me go through ridiculous X-rays and exam when I could barely open my mouth or bite down so they could try and sell me all their services. I was clear when I called to make the appointment I just had an infected tooth and needed antibiotics. Then, meet Dr. Aspen. Wow. Talk about lack of bedside manner and tact. Told me I needed to go to Sayre ER and get an oral surgery consult. Said she called to let them know I was on the way. So now not only am I in pain I'm freaked out and driving an hour away for what I thought I needed all along- antibiotics. Get to Sayre, they have no oral surgery openings and tell me they don't like Dr. Aspen and her attitude and actually apologize for her. I go to ER, see the dentist on site, he politely says...tooth infected, here are some antibiotics. The bill was $600 after all that. PLEASE never go to Aspen Dental. Between the god awful dentist there, their emphasis on selling unnecessary dental services, and lack of actually helping the issue at hand, just go to a local ER if you have a dental emergency. Aspen could have just provided antibiotics for me, but instead I wasted a whole day and $600 getting the same result I had hoped from them. Writing this on the hopes it helps someone else out - please beware of them. The office staff is lovely, bit their model of patient care is borderline criminal.
Reviews provided by Google.
About Aspen Dental - Ithaca
Aspen Dental in Ithaca, New York is located at 324 Elmira Road, Suite 200, in the shopping plaza shared with Wendy's on the city's commercial strip. The office serves patients from Ithaca as well as Lansing, Cayuga Heights, Newfield, Danby, and surrounding Tompkins County communities. The practice describes itself as offering affordable, comprehensive care under one roof, from cleanings and checkups to dentures, dental implants, and emergency dental visits. For patients considering tooth replacement, the location page lists dental implants, implant dentures, full and partial dentures, dental bridges, tooth extractions, and oral surgery among its services, alongside crowns, fillings, root canals, wisdom tooth removal, teeth whitening, cosmetic dentistry, and Motto clear aligners.
The Ithaca office is independently owned and operated under Anand Dental Health Services PC and is led by practice owner Dr. Vikramjit Anand. According to the practice, a first visit includes a review of dental and medical history, X-rays or imaging if needed, a full exam, and a conversation about treatment options with a written cost estimate before any work begins. The practice accepts most major dental insurance plans (Medicaid is not accepted) and works with third-party lenders to offer financing and payment plans. Same-day and walk-in appointments may be available when open slots exist. Posted office hours are Tuesday through Thursday, 7:00 am to 5:00 pm, and the office can be reached at (607) 273-3000.
Meet the Doctors
The clinical team at Aspen Dental in Ithaca is led by practice owner Dr. Vikramjit S. Anand, DDS, who has been with Aspen Dental since May 2003. Dr. Anand completed his dental education at Government Medical College in Punjab, India, and at NYU College of Dentistry. He enjoys all aspects of dentistry, with oral surgery being his favorite, and describes his approach to patients as empathetic, honest, and focused on their concerns and well-being. He speaks Punjabi, Hindi, and English. He is joined by associate dentist Dr. Olayinka Adekugbe, DDS, DMD.
