Aspen Dental - Martinsburg

Location: Martinsburg, WV, 14679 Apple Harvest Dr Ste 100, Martinsburg, WV 25403, USA 25403

Phone: (304) 707-9674

Website: https://www.aspendental.com/dentist/wv/martinsburg/14679-apple-harvest-dr-ste-100/

Aspen Dental - Martinsburg Reviews

4.3 out of 5 stars based on 864 reviews on Google.

Anthony Miller · 5 out of 5 stars · 3 months ago

Great customer service and staff. Went in for a regular checkup and cleaning.There was no pressure for any additional services. Everyone I came in contact with was polite and helpful. Anissa, the hygienist was exceptional- took the time to explain eveything she was doing.

Kathleen Masterson · 5 out of 5 stars · 4 months ago

Everyone was terrific. I had a great experience with Dr. Deena. And Jennifer, who checked me out, was exceptionally helpful in explaining costs, next treatments and scheduling my follow up appointments. Jennifer was so helpful, and is a great rep for the practice. We'll done everyone!

Derrick Prehn · 1 out of 5 stars · 3 months ago

Over the past two years, Aspen Dental in Martinsburg has repeatedly rescheduled my family’s appointments, and the pattern has become impossible to ignore. On December 23rd, they called to move my appointment to January 29, 2026. Then, on January 27th, they called again to reschedule due to staffing issues with their hygienist. This constant turnover and last‑minute rescheduling has been a consistent problem. My family of three goes to this location, and the inconvenience has added up. I even contacted the corporate customer service line to give them a chance to address the issue. I was told the office manager would reach out within a few days, but it has now been over two weeks with no response. I’m not someone who complains easily, but the customer service and staffing instability at this office have been extremely disappointing. If you value reliability, I would recommend finding a dental office that isn’t struggling with ongoing staffing issues. It’s frustrating that they never returned my call, yet if they were trying to sell me something, I’m sure they would have reached out immediately.

Donna Turner · 4 out of 5 stars · 4 months ago

Pretty decent experience. So glad they take Medicare Advantage Plans. They need to put their patient forms online instead of figuring out their handheld contraption. Not understanding why they didn't to the cleaning the day of the visit. At least everyone spoke English that you could understand.

Jose Miguel · 5 out of 5 stars · 4 months ago

I had a great first visit at Aspen Dental. The staff was friendly, professional, and made me feel comfortable throughout the appointment. Everything was explained clearly, and the office was clean and well organized. I’d definitely recommend them.

Reviews provided by Google.

About Aspen Dental - Martinsburg

Aspen Dental in Martinsburg, West Virginia is located at 14679 Apple Harvest Drive, Suite 100, on Apple Harvest Drive (Highway 45) in the Commons shopping area next to Lowe's and near Target, about a ten minute drive from downtown Martinsburg and the Berkeley County Courthouse. The office serves patients from Martinsburg, Hedgesville, Inwood, Falling Waters, Shepherdstown, and surrounding Berkeley County communities. Services listed for this location include dental implants, implant dentures, full and partial dentures, dental crowns, fillings, bridges, root canals, tooth extractions, wisdom tooth removal, cleanings and exams, cosmetic dentistry such as teeth whitening, oral surgery, Motto clear aligners, and emergency dental care, with same day emergency visits available when the schedule allows.

For patients considering dental implants, the practice describes a first visit that includes a review of dental and medical history, X-rays or imaging if needed, a full exam, and a conversation about treatment options with a clear written cost estimate before any work begins. The office accepts most major dental insurance plans (Medicaid is not accepted) and works with third party lenders to offer flexible financing and payment plans. Office hours run Tuesday and Wednesday from 7:30am to 5:00pm, Thursday from 8:00am to 6:00pm, Friday from 8:00am to 2:00pm, and Saturday from 8:00am to 3:00pm, with the office closed on Sunday and Monday. Patients can schedule online, call the office, or walk in when availability permits.

Meet the Doctors

The Martinsburg office is led by practice owner Dr. Deena Al-Aawah, who earned her dental degree from the University of Pennsylvania and has been with Aspen Dental since July 2022. She provides comprehensive general dentistry and enjoys caring for patients seeking implants, dentures, crown and bridge work, and esthetic dentistry, with a focus on patient comfort and open, honest communication. The office team also includes Dr. Zied Diab, DDS, an endodontist (root canal specialist) who earned his dental degree from West Virginia University, completed a general practice residency, and holds a master's degree and certificate in endodontics and endodontic microsurgery. He has been with Aspen Dental since January 2025 and focuses on precise root canal care while helping patients feel comfortable during treatment. Dr. Sandeep Korapati is also listed as a member of the Martinsburg dental team.

Photos

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