Aspen Dental - Saginaw Reviews
4.2 out of 5 stars based on 730 reviews on Google.
Katy Rouech · 2 out of 5 stars · 3 months ago
Worst place ever. They do work that you can't afford. They just don't know when to stop. They had my bill so high. It was ridiculous. Then I had work done with a bridge ordered. Never got my bridge so I never went back. Had to take a loan out for the astronomical bill.
Brandon Bullard · 5 out of 5 stars · 6 months ago
I was extremely pleased with every aspect of my experience with Aspen Dental. I honestly cannot say enough good things about this place. Staff and doctor were honest, thorough, VERY professional, and incredibly knowledgeable. The whole place was spotless and welcoming, and the service was fast. I got in the next day as a new patient with zero waiting around. Another thing that really stood out was their handling of an insurance issue. For some reason, my insurance wasn't covering the office visit, and they wouldn't even let me pay upfront. Instead, they told me not to worry about it and they'd wait to see if the insurance eventually goes through. Basically, they trusted me to pay later if necessary. Most places would've demanded payment immediately. Their trust and understanding goes a long way, it really makes me want to make sure they get paid in full, even if I have to pay out of pocket. I'm genuinely considering bringing in a couple dozen donuts for the staff at my next appointment...or maybe something better for the teeth! They truly deserve it. Highly recommend Aspen Dental to anyone looking for honest, professional care.
Patricia Hitts · 5 out of 5 stars · 4 months ago
I went to aspen in Saginaw, Michigan, complaining of a toothache. I was treated with respect. They took care of me at aspen. The whole staff there especially, Dr.Patrick Perry. They were very attentive and helpful in attending my needs. They pit my mind at ease and made sure i was well taken care of. I appreciate them
Tara Shuler · 5 out of 5 stars · 6 months ago
Holly and Brittany were fantastic. Very friendly, helpful and professional. Krysta is a wonderful manager and does her job very well. Her staff was excellent and it was a wonderful experience.
Didn’t wait long for the appointment and was in and out for my first appointment, 30 minutes earlier than expected. 10/10 would recommend.
Kayla Vickerman · 1 out of 5 stars · 4 months ago
They cant figure out how to properly bill insurance. I went in Jan 2025 paid while there for all uncovered expenses. Got a surprise bill for a covered services Nov 2025. I did their job called the insurance and gave them the proper codes to submit. Dec 2025 got the bill again I called the insurance and they never resubmitted the claim so I did it on their behalf. Jan 2026 I was sent to collections. If you love surprise bills for something your insurance covers this is the place for you.
Reviews provided by Google.
About Aspen Dental - Saginaw
Aspen Dental in Saginaw, Michigan is located at 2685 Tittabawassee Road, near the intersection with Fashion Square Boulevard and right next to Starbucks, about a 10 minute drive from Saginaw Valley State University. The office serves patients from Saginaw as well as Carrollton, Zilwaukee, Freeland, Bridgeport, and surrounding Saginaw County communities. It is an independently owned Aspen Dental branded practice led by practice owner Dr. Patricia Lucas, and it offers preventive, restorative, cosmetic, and emergency dental care under one roof. Services listed for this location include dental implants, implant dentures, full and partial dentures, dental exams and cleanings, crowns and fillings, dental bridges, root canals, tooth extractions, wisdom tooth removal, oral surgery, teeth whitening, and Motto clear aligners.
For patients considering tooth replacement, the practice describes affordable options ranging from dentures to dental implants, with personalized treatment plans built around each patient's needs. A first visit includes a review of your dental and medical history, X-rays or imaging if needed, a full exam, and a conversation about treatment options with a clear written cost estimate before any work begins. The office accepts most major dental insurance plans (Medicaid is not accepted), works with third party lenders to offer flexible financing, and offers same day appointments and walk in availability when open slots allow. Hours are Tuesday, Wednesday, and Thursday from 8:00am to 6:00pm and Friday from 8:00am to 2:00pm, and the office is closed Monday, Saturday, and Sunday. The practice notes that not every Aspen Dental office offers every service, so patients should call (989) 755-6600 to confirm availability.
Meet the Doctors
The Saginaw office is owned by Dr. Patricia Lucas, DDS, a general dentist who earned her dental degree from the University of Michigan in 1981 and has been with Aspen Dental since October 2012; the site lists Flint as her current office and Saginaw among her associated offices. Dentists listed at the Saginaw location include Dr. Susanna Fisenkova, DDS, a University of Michigan graduate with a special interest in oral surgery who speaks Russian and English and has been with Aspen Dental since August 2022; Dr. Ola El Maki, DDS, who earned a dental degree from the University of Toronto, joined Aspen Dental in October 2024, and especially enjoys oral surgery and dental implants; and Dr. Robert Perry, DDS, an associate dentist and University of Michigan graduate with a special interest in orthodontics who joined in January 2025.