4.2 out of 5 stars based on 718 reviews on Google.
Peter Chehadeh · 2 out of 5 stars · 3 months ago
Everyone was very friendly, which I appreciated. But when it came time to the exam, I was not explained the results or why the prescribed cleaning was needed. I was literally told you had to pay $600+ for a deep clean and we will prescribe you medications as well costing more money. They were happy to explain the finance options to me though 🙄. So I sought a second opinion, a clinic I have been to before and they informed me I didn’t need the deep cleaning or medications, that only required standard cleaning and observation. My advice is to ask questions or seek second opinion.
Shanda · 1 out of 5 stars · 3 months ago
I would give them less if I could. I had cracked my tooth on Friday. It was Tuesday before I could get in. I picked this place because online they said they had affordable rates and it SEEMED like they cared about your wellbeing. When I arrived, I thought I was going to be getting work done on my tooth since I had made an appointment and everything would be taken care of. But I was soon notified as I walked in for x-rays. Only that nothing would be getting done at this appointment. I was visibly in pain because I didn’t take any pain Relievers because I didn’t know what was going to happen at the appointment. It took about 10 minutes for them to x-ray and tell me what was wrong with my teeth and about an hour and a half for the man to drill me about payment plans and billing . He even refused to set me up an appointment unless we decided on a payment plan. Then I discovered that’s what they said I needed it done would cost over $11,000. no sliding scale payments offered. Just insincere “I’m sorry youre in pain” Every time I mentioned that thinking about this right now wouldn’t work. They also said that I would have to come back for five different appointments . This was totally rediculous. So not only did they not care about the level of pain I was in they cared more about setting up payment plans then helping someone. I also had to call back the clinic three different times in order to get pictures of my x-rays and the prescription sent to the pharmacy for the infection. I will NEVER EVER GO THERE AGAIN
Carolyn Sjostrand · 5 out of 5 stars · 4 months ago
The staff was quite kind and caring! I had a hiccup with my insurance, however Tony was able to figure it out. The person who took my X-rays, the dental tech and dentist were also extremely professional. They figured out the best course of care for me, and even offered installation payments, which we determined were nearly 3,000. It will be totally worth it to be proud of my smile again!!
Alex Garcia · 5 out of 5 stars · 3 weeks ago
Aspen Dental is the greatest ever! I had an emergency one night and they took me in first thing next morning and fixed everything. Did not feel a thing. They are all kind, helpful, patient and great people all over. Best service, you will not regret it.
Jason Bess · 1 out of 5 stars · 2 weeks ago
Aspen Dental and a Cigna DHMO are a match made in hell. I came for a simple teeth cleaning while still under coverage. Instead, I received a dose of radiation and a sales pitch for a SUPER DUPER top of the line cleaning for $2500-5,000.
Thanks, guys, for squandering my only chance to get a cleaning in while still under coverage.
They did "earn" their one star by having the decency to waive their charge, which should have been free in the first place, according to my insurer and Aspen's representative. My ID, Group ID, other insurance info was a provided the previous afternoon and 15 minutes before my appointment, and still it was a problem. A problem that wasn't identified until after their x-ray and exam. Pathetic.
Reviews provided by Google.
About Aspen Dental - Saint Paul
Aspen Dental in West St Paul, Minnesota is located at 1963 South Robert Street, Suite 100, on South Robert Street near East Crusader Avenue, next to Advocate Urgent Care and across from the Signal Hills Shopping Center. The office serves patients from West St Paul, South St. Paul, Mendota Heights, Inver Grove Heights, Sunfish Lake and surrounding Dakota County communities. Its services include dental exams and cleanings, fillings, crowns, bridges, root canals, tooth extractions and wisdom tooth removal, teeth whitening, Motto clear aligners, emergency dental care, oral surgery, dentures, implant-supported dentures and dental implants. The practice notes that not every Aspen Dental office offers every service, so patients should confirm details with the local office.
For patients considering tooth replacement, the office describes a first visit that includes a review of dental and medical history, X-rays if needed, a full exam and a conversation about treatment options with a written cost estimate before any work begins. The practice accepts most major dental insurance plans (Medicaid is not accepted), works with third-party lenders for financing and offers same-day and walk-in appointments when openings are available. Office hours are Tuesday and Wednesday 7:00am to 5:00pm, Thursday 9:00am to 7:00pm and Friday 7:00am to 12:00pm, with the office closed Monday, Saturday and Sunday. The practice operates as Dental Consultants, LLC and is led by practice owner Dr. Hassan Ismail.
Meet the Doctors
Dr. Daria Grishina, DDS, is the Managing Clinical Director at Aspen Dental in West St. Paul. She earned her Doctor of Dental Surgery degree with honors from the University of Minnesota in 2019, has practiced general dentistry since then, has been with Aspen Dental since June 2021, and speaks Russian and English. The practice is owned by Dr. Hassan Ismail, who began practicing dentistry in 2001 after graduating from Aleppo University, is a faculty member at the University of Minnesota School of Dentistry, and is a member of the Academy of Implant Dentistry and a fellow of the Academy of General Dentistry. The West St Paul team listing also includes Dr. Connor Mahoney, an oral surgeon; Dr. Tyler Schuurmans, an endodontist (root canal specialist); and Dr. Sarah Lowder.
