Location: Tyler, TX, 4164 S Broadway Ave, Tyler, TX 75701, USA 75701
Phone: (903) 939-0703
4.1 out of 5 stars based on 1,140 reviews on Google.
Kayla Anderson · 5 out of 5 stars · 2 weeks ago
I was suffering from a severe toothache. They got me in the next morning. Dr. Lee was very efficient and effective with getting me my X-rays and educating me on my options. He was able to painlessly remove the tooth the same day. Ms. Whitney talked me through my payment options and helped me choose the best option based on my x-rays and budget. I would highly recommend Aspen Dental to everyone.
Anderson Green Operations · 1 out of 5 stars · 2 months ago
I visited Aspen Dental recently with the expectation of receiving a routine cleaning. I’m working in town for several months and already have a dentist back home, so my goal was simply to get a cleaning to hold me over until I return to my regular provider. Unfortunately, the experience was not what I expected. I understand that every office has its own scheduling process, but in my experience, both with my home dentist and other local offices I contacted, appointments are typically only made when the requested service can actually be provided. Other dental offices in the area were upfront about their availability, with one booking out until May and another until August. Aspen was my last resort, and I went in believing I would be able to receive the cleaning I requested. Instead, I was given X‑rays and then informed that the cleaning I needed would not be covered by my plan and that the only available services were significantly more expensive. I was presented with prices that honestly left me shocked. It felt like a money grab to bill my insurance for X‑rays despite knowing I wouldn’t be able to receive the service I came in for. When I asked about getting the standard cleaning covered by my plan, I was told that wasn’t an option. I fully acknowledge that I’m overdue for a cleaning; that’s exactly why I came in. But the pricing and the lack of transparency around what would and wouldn’t be covered made the entire experience feel transactional rather than patient‑focused. I couldn’t help but think: What happens to patients who can’t afford the prices being presented to them? The staff themselves were pleasant, and I have no complaints about their professionalism. My issue is with the service model. After experiencing other dental offices over the years, I can confidently say this approach is not the norm. I genuinely feel sorry for anyone who hasn’t had the chance to experience a more patient‑centered dental practice.
Kelly Fowler · 5 out of 5 stars · 4 weeks ago
I was treated with such kindness and compassion when I went in. I was beginning the denture process and I was terrified. But they were so kind and reassuring! Can't say enough about their financial dept! So helpful and we made it happen! Professional, highly skilled and treated me like they had known me forever!
Carmalitha · 5 out of 5 stars · a month ago
I haven't been to the dentist in years because of bad past experiences. I decided to give it another shot! Today I'm at Aspen Dental. I meet a wonderful kind soul named Jorge! He numbed my gums perfectly! He was professional, patient, gentle & kind. My perspective has now been changed. So thank you Jorge for making everything comfortable for me! Your Amazing!!!
Stephanie Williams · 5 out of 5 stars · 4 months ago
My experience was awesome! Everyone was professional, friendly and the service was proficient! I would definitely recommend anyone to them.
Reviews provided by Google.
Aspen Dental - Tyler is a general dental practice located at 4164 S Broadway Ave in Tyler, Texas. The office provides a range of dental services including general dentistry, dentures, and dental implants, so patients considering implants can be evaluated alongside their broader oral health needs in one location.
The practice offers same-day appointment options for many visits and works with most dental insurance plans, though Medicaid is not accepted. For patients without insurance, financing options and a savings plan membership are available to help make treatment, including dentures and implants, more affordable. New patients can expect a full review of their oral health history, X-rays, and a plain-language explanation of their options during their first visit.
The practice's clinical team reviews each patient's oral health history and takes X-rays before recommending a care plan, explaining findings and options in plain language. The team offers flexibility for patients who feel anxious about dental visits, taking time to walk through each step of care. This approach is used across general dentistry, denture, and dental implant treatment.
