Aspen Dental - Tallahassee, Fl (north) Reviews
4.7 out of 5 stars based on 862 reviews on Google.
Terri-Ann Van Schmidt · 5 out of 5 stars · 3 months ago
Absolutely amazing office! I grew up with only one dentist and when I moved here it was hard to find someone but I came to Aspen! They are non judgmental and so kind! Huge shout out to Sarah! She was so sweet and friendly! I already love this place!
Ebony Gutierrez · 5 out of 5 stars · 5 months ago
I cannot say enough good things about this dentist office. It was my first time there and I was extremely nervous but the staff was friendly and inviting. As for tge service I must say they are very thorough, they take their time and make sure you understand everything that is going on and they include you in what it is that you want to do. Both dental hygienist was kind and mental especially Princess when she was completing ny deep cleaning. They made sure to make sure I was comfortable and I truly appreciate that.
As for the billing although I have dental insurance there was a balance but the young lady that helped me at the billing department assisted me with getting financing and clearly explained everything that was getting billed for and she did it while being so nice, caring and helpful.
I do not have anything bad to say about this place. The facility is extremely clean which I love and the staff seems to love their jobs as it shows in how they treat their patients. And no time did I feel like they were just trying to get money out of me by offering things I don't need or trying to up sell services. I truly wish they took children because I would have brought my children there in a heartbeat.
Cypress Baldwin · 2 out of 5 stars · 3 months ago
They will not answer the phone if their life depended on it. I am about to go in for Wisdom teeth removal and they have me marked for local anesthesia which I am paying for deep anesthesia. I'm trying to get in contact with them and have called them four times. Completely unprofessional and I'm honestly scared to go into my appointment now since they haven't called or told me any prep I need to do. I've had to go off of what the internet has told me.
Edit: Due to a 'verbal misunderstanding' I'm marked to go and get them removed with only mild sedation. They also messed up my payment plan because I know for a fact I did not select to pay minimum payments for the next 18 months. I truly believe they messed up and are trying to cover their behinds.
Edit 2: Added one star for the staff who were all very nice and sympathetic for the situation. The removal proved to be one of the worst experiences of my life but again, the staff was very encouraging and sweet and did all they could for the situation.
Amber Legree · 5 out of 5 stars · 3 months ago
Absolutely pleased with my service! Great customer service at the front desk, my hygienist pulled me to the back in a timely manner to begin my service, and she was so thorough and honest with any questions I had for future services. She provided a painless cleaning!
Clay Haynes · 5 out of 5 stars · 4 months ago
The staff are very accommodating and anytime waiting for service is worth it. My dentist Dr. Lopez and her team at the Thomasville road location were professional and did everything in their power to secure proper treatment for my dental needs. My teeth are better for every visit to this location and I am thankful we have such caring providers available.
Reviews provided by Google.
About Aspen Dental - Tallahassee, Fl (north)
Aspen Dental in Tallahassee, FL (North) is located at 3434 Thomasville Road, at the intersection of Thomasville Road (US-319) and Timberlane Road, next to Dunkin'. The office serves patients from Killearn Estates, Killearn Lakes, Bradfordville, Centerville, Felton, and surrounding Leon County communities. Services listed for this location include dental implants, implant dentures, full and partial dentures, dental crowns, fillings, bridges, root canals, tooth extractions, wisdom tooth removal, oral surgery, dental cleanings, cosmetic dentistry, Motto clear aligners, and emergency dental care. Patients should confirm service availability with the local team.
For patients considering tooth replacement, the office describes a first visit that includes a review of dental and medical history, X-rays or imaging if needed, a full exam, and a conversation about treatment options with a written cost estimate before any work begins. Aspen Dental accepts most major dental insurance plans (excluding Medicaid) and works with third-party lenders to offer financing and payment plans. Same-day and walk-in appointments may be available when open slots exist. Office hours are Tuesday and Wednesday from 7:30am to 5:30pm and Friday from 8:00am to 2:00pm, with the office closed on Monday, Thursday, and weekends. Appointments can be scheduled online or by calling (850) 273-7814.