Aspen Hill Implant and Family Dentistry

Hazzee · 5 out of 5 stars · 2 months ago

Been going here since I was 5 as a Kid and now I’m 22! Dentists and assistants here are extremely friendly and also prompt and informative with their cleaning ans well ans any other issues that might concern the patient. They are transparent in letting the patient know what is covered and what is not which is really appreciated at such a professional to patient level. Highly recommend this place if looking for a family or even good dentist to consistently rely on!

Lesly Landaverde · 5 out of 5 stars · a month ago

Friendly staff, quick cleaning appointment. Dr.Marketa kindly explained any concerns she saw and her dental assistant was very gentle!

alison p · 5 out of 5 stars · 3 months ago

Great experience, went in for a cleaning appointment, had some sensitivity while brushing & flossing on my top wisdom tooth & doc said it needs to be taken out, he was able to do it right then & there (very convenient) The extraction went so smooth, he made sure I couldn’t feel any pain , before I knew it the tooth was out !!! Thank you for the great, quick,gentle dental work!!!

Claribelle Anthony · 1 out of 5 stars · 8 months ago

I’m highly disappointed in the way I was treated at this location. I previously had a root canal done here back in March, and at that time, they did a great job. However, for my other cavities, they simply covered them instead of giving me the option to decide how I wanted to proceed. When I returned because one of those fillings started hurting, I was told I now needed a root canal which made me feel like they’re more focused on recommending expensive treatments rather than helping patients make informed decisions. I scheduled the root canal but had to reschedule due to travel, and I called ahead to do so. Despite that, I was told I’d be charged a $50 “no-show” fee, which didn’t make sense since I called in advance. I later found out that they had made their own appointment for me without my confirmation, even though I was out of town at the time. When I called again recently because I was in pain, I was told I had a $200 balance for a “broken appointment.” I was never informed of this charge by email, phone, or mail. When I mentioned that it felt unprofessional not to be notified, the staff member responded in a dismissive tone, repeatedly saying it was all stated in the contract I signed as a first-time patient instead of taking the time to explain or show any understanding. I’ve never experienced this kind of poor communication or lack of empathy from a dental office before. Patients deserve to be clearly informed about charges and treated with respect, especially when they’re reaching out in pain. I truly hope this office improves its communication and professionalism moving forward.

Jennifer SawaliSharma · 5 out of 5 stars · a year ago

Great experience at Aspen Hill Implant and Family Dentistry! I was seen on a Saturday and the dentist was wonderful and honest. Such a blessing. He x-rayed only what was needed and didn't lie and say I had a cavity, or needed a filling. I look forward to going back. Sorry, forgot the name of the dentist, but he's awesome! Jennifer S Sharma