The receptionist was rude both times I tried calling to schedule an appointment. On first call she seemed irritated form the moment she answered the phone and when I asked how to schedule my son an appointment for extraction she snapped back that that its prob not something they can do and what teeth it is he needs removed. I told her, and she snapped again that I needed to send the paperwork by email and rattled off the email address so quickly I could barely write it down. I asked if someone would call when they received to proceed with scheduling. She said yes. Now, six days later and no call from them so I called back and said, I emailed the paperwork as requested but hadn't heard back and wanted to follow up to get him scheduled and she snapped again, "what do you mean?" And then as I explained she hung up the phone. Terrible. Luckily I was able to call the Hagerstown location to schedule and had a perfect experience- no need to email anything or wait for callbacks, just scheduled my son like what should have happened when I called the frederick office last week.
Ratskin Canoe · 5 out of 5 stars · a year ago
I arrived early and they went right to work, making it super fast, comfortable experience. They removed 4 impacted wisdom teeth and I haven’t had any issues with pain or healing. Dr. Haddad and crew were great.
Leah Lund · 1 out of 5 stars · 2 years ago
Took 2 of my kids here and recommended them to a friend but the office staff has changed and are hard to work with now. I called to see if I could make a consultation appointment and a surgery appointment for when my college son is home for only a month. I was told no. I then told them I had done this before for my daughter. So then I was told she would check with the office manager and give me a call back. Still waiting for a call back. Actually I am not anymore. I called another surgeon who would let me make a consultation appointment and surgery appointment at the same time. Much friendlier office staff.
Melissa Fuechsel · 5 out of 5 stars · 4 years ago
Today I had my wisdom teeth extracted....I have never experienced and extraction, other than being on the opposite side and assisting with a procedure. I was super nervous, but the staff was kind and I knew I was in good hands. They even offered me a blanket! Dr. Nelson is awesome! He is very kind, and is very thorough when explaining things. Even tho I chose to be sedated, he made sure I was nice and numb!!! Here it is, almost 10 hrs later and I am just now regaining feeling in my lower lip and chin. As for the extraction sites themselves, they are beautiful (I know that’s weird to say) !!! I hardly have any extreme pain (though tomorrow could be different) my gum tissue isn’t inflamed and there is hardly any swelling! For a first time extraction it’s a 10/10 for me! I would refer this office to anyone and I they will be my first choice if I ever need anything like this again.
Thank you, to everyone at the office!
Brittany · 5 out of 5 stars · 2 years ago
First time being here, was referred by my doctor for a very infected tooth in extreme pain. I most say that everyone was patient and kind to me even tho I had very bad anxiety and I was scared. Just 24 hours in and the tooth that was pulled feels so amazing no extreme pain. Thank you for taking such good care of me.
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About Associated Oral & Maxillofacial Surgeons
Associated Oral & Maxillofacial Surgeons is an oral surgery practice with an office on Mercantile Drive East in Frederick, Maryland, along with sister locations in Hagerstown, Maryland and Martinsburg, West Virginia. The practice focuses on the full scope of oral and maxillofacial surgery, from dental implant surgery and bone grafting to wisdom tooth removal and the diagnosis and treatment of facial pain, injuries, and fractures. For patients considering dental implants, this means care is handled by a surgical team trained specifically in procedures involving the mouth, teeth, and facial regions.
The doctors have completed extensive hospital-based training in surgical and anesthesia procedures, and the office offers intravenous sedation and outpatient general anesthesia on site, with patients monitored continuously during their procedure and recovery. The surgical team includes certified oral and maxillofacial surgical assistants and registered nurses who help administer intravenous anesthesia, and all staff members are CPR certified. The Frederick office is open Monday through Thursday and closed on Fridays, and can be reached at (301) 694-0870.
Meet the Doctors
The practice's clinical team includes Dr. Nahla Chaudhary, DDS, a board-certified oral and maxillofacial surgeon certified by the American Board of Oral and Maxillofacial Surgery. Dr. Chaudhary earned her dental degree from the New York University College of Dentistry, completed a fellowship in oral and maxillofacial surgery at Columbia University, and finished her oral and maxillofacial surgery residency at Lincoln Medical Center in New York City. She is licensed to practice in Maryland, West Virginia, and New York, is on staff at Frederick Memorial Hospital in Maryland, and speaks fluent Hindi, Urdu, Punjabi, and Spanish in addition to English. Dr. Howard L. Nelson, DDS, is also part of the team, a board-certified oral and maxillofacial surgeon licensed to practice in Washington, D.C., Maryland, Pennsylvania, and West Virginia. He trained at Howard University College of Dentistry and completed his oral and maxillofacial surgery residency at Howard University Hospital, and he is on staff at West Virginia University East Hospital and Frederick Memorial Hospital in Maryland.
