19th Ave Dental Care

dale Spurling · 5 out of 5 stars · 3 weeks ago

From consultation to the day of the procedure, this dentistry has been top of the line. I have periodontal disease and had 6 heavily damaged front teeth. The staff was welcoming with open arms. Dr. America evaluated my teeth and listened to all of my questions and concerns with both her and I agreeing that removal of the 6 teeth and replace with a partial was the best long term solution. The finance lady was great at making this easy and affordable for me. Dr. Anne handled the surgery and prescribed the sedatives I needed to be calm and relaxed during the procedure. I was able to leave the office with my temporary partial in place! There are only minimal lifestyle changes for eating i need to make for the next few months until I get my permanent set I'll be able to eat with. This is a fantastic place! Ali and doctor bobby were great as well! Ali took the time at my followup appointment to adjust my partial for a much better fit and it feels fantastic! Thank you for restoring my oral health🙏

J D · 5 out of 5 stars · 3 months ago

I never review, but today I must. I’ve been coming to this practice for about 5 years. The team here has always taken care of my family. This week I needed emergency attention and I felt like royalty. I’m back to normal today. I make the drive clear across town because they have never missed a step in treatment. Always honest, and always caring. This is a compassionate team. Thank you so much.

Audrey Decker · 5 out of 5 stars · 3 months ago

I recently had the pleasure of visiting Dr. Bobby, and I can't praise him enough! As someone who often feels anxious at the dentist, I was instantly put at ease by his gentle nature. He took the time to listen to my concerns and explained every step of the process, which truly helped alleviate my worries. His entire team of dental professionals is incredibly knowledgeable and supportive, creating a welcoming environment that made my experience exceptional. From the front desk to the treatment room, everyone is friendly and professional. I highly recommend Dr. Bobby for anyone looking for a compassionate and skilled dentist! Five stars all the way! 🌟🌟🌟🌟🌟

Jenna Reed · 5 out of 5 stars · 3 months ago

I had an awesome experience at Paradise Ridge! The staff were very knowledgeable and took their time to explain the state of my dental health. Luis was AMAZING! So kind, made me feel very comfortable, and was so easy to talk to. Will absolutely be coming back. Thank you!

Ashlee Ellerman · 1 out of 5 stars · 5 months ago

I am very disappointed with my recent experience at this dental office. I was charged for a fluoride treatment that is fully covered under my insurance, and I was also charged above my contracted insurance rate for cosmetic fillings on very small chips. Billing transparency and adherence to contracted rates should be basic standards of care. The cosmetic work itself was even more concerning. The dentist who worked on my front tooth nearly allowed me to leave with a noticeable mound of resin and bonding material, to the point that it looked like I had a clear orthodontic bracket attached to my tooth. This was the opposite of a cosmetic improvement. When I brought it to her attention, she explained that the chip was “so small” she didn’t want the filling to fall out. That explanation is difficult to accept, as the same tooth was beautifully restored 13 years ago by the original owner of the practice, Dr. P, and that filling lasted over a decade with no issues. I also had a small chip on a back tooth. The X-ray did not show a cavity, yet I was told there was one. I suspect it may have been an old filling breaking down, but I agreed to have it treated regardless. Afterward, my bite felt off. When I asked for further adjustment, the dentist refused and told me I would “get used to it.” Instead, she proceeded to sand down the opposing tooth without informing me or asking for consent, unnecessarily removing enamel from a perfectly healthy tooth. Altering a healthy tooth without discussion or permission is unacceptable. Finally, once I was able to move i looked at the time which was 602 and the close at 6. Proof without being said she wanted out of there.. I kept her 2 mins over.. this place feels like a quick cash grab without care or professionalism that also tries insurance fraud from the looks of it. I am a licensed health and life producer and this type of behavior is unacceptable especially given there many reviewers with similar cash grab vibes. This office does not listen to patients, lacks clear communication, over charges and does not demonstrate the level of care or professionalism I expect from a dental practice. Unfortunately, this experience was a major step down from the quality of care previously provided here and I will not be returning - not even to fix the tooth she refused to sand down to correct my bite. No thank you! UPDATE: two of the fillings fell out not even a week later!