Benefit Dental Care Reviews
4.8 out of 5 stars based on 618 reviews on Google.
Sydney Mares · 3 out of 5 stars · 2 months ago
Dr. Kim is an excellent dentist and I truly appreciate the quality of care she provides. She is knowledgeable, attentive, and makes me feel confident about my dental care. The dental assistants and clinical staff are also kind and helpful, which makes the appointments themselves a positive experience.
Unfortunately, the front desk experience has consistently been very unpleasant. The receptionists often sound annoyed when answering the phone, as though taking calls is an inconvenience. In person, check-in can feel equally uncomfortable. They rarely look up from the computer or acknowledge patients in a welcoming way. For many people, going to the dentist is already stressful, and the front desk interactions tend to make that stress worse rather than better.
It’s frustrating because the clinical care here is genuinely five-star. If the front desk experience matched the level of professionalism and kindness shown by Dr. Kim and the rest of the staff, this would easily be a five-star office.
Thamara Davis · 5 out of 5 stars · 5 months ago
My whole family and I have been seeing Donna for our cleanings for over 15 years. She is amazing! My youngest child has special needs and Donna has been able to work with her for all these years and help her so comfortable with going to the dentist! She is personable, attentive and kind! I can’t say enough about her.
Allen Waters · 5 out of 5 stars · 4 months ago
I have been a patient of Benefit Dental for a few years. My 2026 experience is as good as my 2023. I am very satisfied with my across the board dental experience, and I recommend them. Kind, courteous, and highly professional.
suzy shein · 3 out of 5 stars · 4 months ago
To be clear, the three stars are only due to the fact that the owners prefer automation over real people for phone calls
I find the staff they are fabulous and I have no complaints what so ever
However, when I need to call the office, I do not have the time to be given prompts to get to the next prompt to get to the next prompt. I want to speak with a live human being. It will take half the time- I do not want an automated computerized system
Olivia Thornton · 4 out of 5 stars · 6 months ago
My entire family and I have been going to Benefit Dental for my entire life, 30 years total for myself. I started going when it was a private practice and have carried through even when they were sold to a corporate owner, which was several years ago now. Through it all, Donna has been my hygienist and she has been the most gentle hygienist and she is just such a kind person. If Donna ever leaves so will I!
Reviews provided by Google.
About Benefit Dental Care
Benefit Dental Care is located at 5 Benefit Street in Providence, Rhode Island, and is part of the Alpha Dental family of practices. The office provides a full range of dental services for patients of all ages, including dental implants, All-on-4, and full-arch treatment for those looking to replace missing teeth. The practice describes its approach as personalized and compassionate, aiming to meet each patient's individual needs.
For patients considering dental implants, Benefit Dental Care offers restorative and surgical services such as implants, All-on-4, root canal therapy, periodontal therapy, oral surgery, and full mouth rehabilitation, alongside general and cosmetic dentistry. The office is handicap accessible and the team communicates in English, Portuguese, and Spanish, which can help patients feel comfortable discussing treatment options. The practice notes it does not currently offer in-house financing or payment plans, so patients should speak with the financial coordinator about payment details.
Meet the Doctors
Benefit Dental Care's clinical team includes Dr. Antonio Goncalves, Dr. Hashem Shehadeh, Dr. Maria Pinilla, Dr. Erika Pino, Dr. Manaf Alkurdi, and Dr. David Konicov. According to the practice, Dr. Goncalves is a graduate of Fairleigh Dickinson University School of Dental Medicine who has spent his career treating patients in the Providence area. Dr. Shehadeh, raised in Coventry, Rhode Island, earned his dental degree from Boston University School of Dental Medicine and completed a post-graduate residency at Albert Einstein Medical Center. Dr. Pinilla received her dental degree from Boston University and later completed additional training in orthodontics at Tufts University, while Dr. Alkurdi trained in general dentistry in Syria and Egypt before completing advanced training at Boston University, including implant-related coursework.
