Brickell Dental

Alessandra · 5 out of 5 stars · 6 months ago

I never ever have written a review because I honestly I don’t have the time but I wanted to share my fantastic experience at this beautiful dental office! I initially came to this office by a recommendation from a coworker and from the initial phone call I had a very welcoming experience. The girls were able to help me with my insurance and they were very knowledgeable on what my insurance covered or not. In addition they explained to me how dental benefits work because I wasn’t familiar with it. Besides this office being absolutely stunning and clean, I must mention that I saw Dr Quintana the first time and then the other Dr the other time and they were both absolutely amazing. They were thorough, explained the procedure very well and were extremely gentle. The only reason I’m writing this review is because I’ve never had such a great experience at a dental office before and because they absolutely deserve it!

Ruben Bustoz · 5 out of 5 stars · 3 months ago

Hands down the best dental office I’ve ever been to! I usually hate going to the dentist(usually terrified), but this team made the whole experience easy, calm, and stress-free. The work was done quickly and with almost no pain, and the staff was friendly, professional, and welcoming the entire time. 100/5 stars!

Rodrigo Gavino · 1 out of 5 stars · 2 months ago

I was treated very nicely by Dr. Fernando, He is a honest and nice person, but unfortunately I have to do a review based on the professional experience I had in his clinic. Short Story: If you need only aesthetic, cleaning no drilling nor nothing major, go for it. Otherwise, a major intervention or even cavities will cost you in money and time. Long Story: I went for a routine check up after having moved to Miami. Dr. saw a cavity on my teeth and recommended an Onlay (middle ground between a filling and crown). First consultation took 2 hours to do the drilling and all the scanning to have the prothesis done by a third party. During that appointment, Dr. Fernando had to numb me 3 times and blamed it on my high metabolism. Later I learned that my root is curved and Dr. should have used Xray to precisely numb the root which he didn't. Took 2 weeks to get the Onlay prothesis done. I went for a second appointment to simply install it. To my wonder, the Dr. and his assistant were unable to get a clear installation and it took them 4 hours to have it installed and according to them free of interference, although I explicitly stated that I was not feeling my biting normal and it felt High. Dr. brushed it off saying that it was because I was being deceived by the numbing and he was not seeing any marks in the biting tests. Two days later, bite was still bad, I returned for a 3rd appointment to have it correct. Dr. realized it was indeed showing markers and drilled a bit further to correct the biting. This time it worked and I wend on my way, took 1.5 hours this time. 1 week later, after flossing, the Onlay broke. I had then a 4th appointment scheduled where the Dr. told me Onlay was a bad option and it would be better to go for a crown. He then putt a temporary filling that according to him would be hard enough and last until the next appointment. This 4th appointment took me another hour. That same night, the filling felt. I took the cumulated signs of bad service and decided to step away with a loss of 650$ for the service (never recovered), and about 10 hours of my working time (~2,000 $). Total loss 2,650$, plus the correcting service performed for the very same Onlay by Dental World in only 2 hours and this time perfectly done. The corrective Onlay costed me another 1,100$. Overall cost with insurance included 3,750$. Again, if you wanna risk your time and teeth in case of something bigger than aesthetics, be my guest.

Anna Giverts · 1 out of 5 stars · 2 months ago

I don’t usually post reviews, but I was so disappointed with the service received at this office that I feel I have to share. Dr. Quintana performed the examination and determined that there were cavities, as well as a location where a crown would be necessary, so I scheduled to have two cavities filled a few days later. The actual fillings for 2 large molar cavities (not including waiting for numbing to kick in) took literally 10 minutes in total and involved the doctor aggressively drilling at the teeth to get the procedure done as quickly as possible. It felt like there was no care to her work, and I honestly felt manhandled. I had pain and couldn’t chew on my right side A WEEK after the filling, so I flew to my home dentist in a different state for a second opinion. Not only did he adjust the bite where Dr. Quintana had done work, but he also said that her evaluation and care plan were incorrect: I didn’t need a crown and only a filling on the one tooth, the Gluma that was used is an unnecessary cost unless your teeth are super sensitive, and there is another tooth with a cavity that Dr. Quintana didn’t even mark in the care plan. To top it off, when I called to cancel the follow up appointment the receptionist hung up on me without so much as a “goodbye” or “have a nice day”. And no, I wasn’t being rude, I just said I would please like to cancel the appointment and would not like to reschedule. All in all, the cleaning was fine, the evaluation and care plan were profit-focused and not the care-focused, the cavity filling was rushed, and while the staff are professional they aren’t very friendly. I honestly feel bad about leaving a negative review, but I think it’s appropriate.

Ariamna Capestany Crespo · 5 out of 5 stars · 5 months ago

I had such a great experience at Brickell Dental and Aesthetics! Everyone was super friendly and made me feel so comfortable from start to finish. The place is beautiful, clean, and relaxing. My dentist was gentle, explained everything clearly, and my smile looks amazing! I’m so happy I found this office — 100% recommend!