Cal Young Periodontics Center Reviews
4.8 out of 5 stars based on 157 reviews on Google.
Thomas Shellhammer · 5 out of 5 stars · a month ago
I've been a patient of Dr. Harper for 25 years and have been thoroughly satisfied with the care I have received. He and his staff are friendly, professional, and welcoming. I recommend them without hesitation to anyone needing a periodontist.
Chad · 5 out of 5 stars · 5 months ago
Seriously good people work here. The dentist is such a nice person and you can see it reflected from the employees. He is very knowledgeable, patient, and willing to explain things. It's a shame I'm too broke to fix my teeth, but after my initial visit I felt very good and comfortable with them and would use them if my life were different. A+++
Update 12/19: I started having the work I need done there and my review is spot on. Good people work here. I'm very happy I landed here for dental work that gives me a little anxiety, I couldn't ask for better.
Tiffany Thomas · 1 out of 5 stars · 4 months ago
I can't recommend Cal Young Periodontics Center. If you need any sort of perio work done that requires slightly complex billing, find someone else.
My dentist referred me to Cal Young Perio due to an under the gum line cavity that was inaccessible without having my gums lifted and bone shaved. Dr. Harper recommended a gingival flap surgery to access the area. The nurse taking notes if office asked the doctor to confirm if this was the right procedure. I should've taken this as a bad sign. I later found out the procedure I likely needed to be performed and billed was a crown lengthening procedure. Same results, different procedure. Why he chose to the procedure he did, I'm not sure. He's not too informative in office.
Either way, the surgery and recovery went well. Once healed, weeks later, I returned to my dentist to have my cavity filled and was informed none of my records were sent back to them. My dentist had to contact Cal Young while filling my cavity, which ended out being pretty awkward, while I was in his chair.
Unfortunately, dealing with billing is like pulling teeth. While I understand that insurance companies can be a pain, my insurance company mentioned that the procedure was incorrectly billed and they advised me to have Cal Young Perio's billing rep to call in and discuss codes. When I contacted them about this issue on 12/16 over the phone and I was informed that: 1. Dr. Harper was not likely to change his notes and 2. they'd call the insurance company and call me back.
Cue radio silence for over a month when I received yet another bill from them. When I called my insurance on 1/26, they confirmed that Cal Young hadn't contacted them (which makes sense, considering the quality of communication I've received). When I contacted Cal Young again, I was informed that they forgot to contact my insurance (not at all reassuring). On 1/27, I was informed that they spoke with my insurance, but that they would not rebill and appealing was not an option, since the procedure was not framed as one done to access the cavity, but as one to aid with gum pocket reduction (which it was not).
Unfortunately, I don't think there's much to do. I'll pay the $800+ and be okay with the fact I should've researched better and found a perio that would try to bill the right procedure with supporting documentation correctly. As a person who's had a lot dental procedures done, due to an accident, this has been the worst experience I've had with a dentist, even during my time in the military.
There's other perios in town. Give them a try!
Reply to their response on 2/4:
Thank you for your canned response. I will not call again (already did it 2 times). I will not email again (4+ times). The billing department admitted they forget to work on my claim before and last time I was told they wouldn't do anything else to resolve their billing snafu. Why waste any more time if there's nothing else to be done?
Karen Gibbins · 5 out of 5 stars · 4 months ago
I loved my hygienist. She was gentle but thorough. Very nice too. Enjoyed my time with her.
I recommend Cal Young Periodontics very highly.
Judith Scher · 5 out of 5 stars · 4 months ago
I was very impressed with my first appointment. Everyone was friendly and professional. They were organized and knowledgeable in all areas including insurance matters. I’m very pleased so far!
Reviews provided by Google.
About Cal Young Periodontics Center
Cal Young Periodontics Center is a periodontal practice located at 2567 Cal Young Road in Eugene, Oregon, serving patients throughout the Eugene, Springfield, and surrounding Willamette Valley communities. The practice focuses on periodontal, or gum, health and on dental implants, including full mouth reconstruction options for patients who have lost most or all of their natural teeth. The office also treats gum disease, performs cosmetic gum procedures such as gum grafting to cover exposed tooth roots, and helps patients who have experienced gum recession restore both function and appearance to their smile.
Patients considering dental implants at this practice can expect a periodontal specialist's approach, meaning the focus is on the health of the gum and bone tissue that will support the new teeth, not just the visible restoration. The team walks new patients through an initial periodontal exam and explains treatment options such as dental implants and cosmetic periodontal surgery before any procedure begins. For anyone in the Eugene area who is missing one or more teeth or dealing with gum disease, this center offers a place to have both the surgical and long term aesthetic sides of implant treatment handled in one office.
Meet the Doctors
Dr. Daniel C. Harper, DMD, MS, is the periodontist at Cal Young Periodontics Center in Eugene, Oregon. He practices a full scope of periodontics, including dental implants, cosmetic periodontal surgery, and gum grafting.