Location: Aberdeen, SD, 805 South State Street 57401-6222
Phone: (605) 225-1192
Website: http://carrelsandbaindental.com/
5 out of 5 stars based on 469 reviews on Google.
Tony Schwan · 5 out of 5 stars · 2 months ago
Had a great visit today. My dental hygienist did an excellent job and was genuinely friendly, making for great conversation throughout the appointment. Dr. Bain was professional, thorough, and took the time to explain everything clearly. I really appreciated the great care and would definitely recommend this office.
Messiah walker · 5 out of 5 stars · 2 months ago
I’ve had a great experience at this dental office. The staff is friendly, welcoming, and makes me feel comfortable from the moment I walk in. The dentist takes the time to explain everything clearly and answers all of my questions, which helps ease any anxiety I have about dental visits. The office is clean, organized, and appointments have been on time. I appreciate the care and professionalism I’ve received, and I feel like they genuinely care about their patients’ oral health. I would definitely recommend this dental office to anyone looking for quality dental care. P.S Breanna S. & Kailynn S.
Wendy Honchel · 5 out of 5 stars · 4 months ago
One of my old crowns fell out very unexpectedly a couple evenings ago. I called the office at 8 am the next morning, was given a 4:30 pm appointment ( which fit my schedule perfectly. I was out of the office at 4:50 pm with crown solidly glued in after a good discussion with Dr. Pollard about the event. Great service!
mark wolf · 5 out of 5 stars · 4 months ago
I arrived at Carrels & Bain Family Dental Care to check in 15 min before appt. Checked in. I Sat maybe 5 minutes, then a young lady Amy W. announced my name, escorted me to her space. Explained what was planned for the appt (routine quarterly cleaning / exam of existing dental issue W/ consult by Dr. Carrels). She asked questions of me and what concerns I had, then we proceeded to escort me to the X-ray machine. After that we returned to her work space. She onfidently answered my questions about the imaging I saw on the monitor screen. Amy proceeded with the cleaning, again answering my questions and she was very courteous. Upon completion, Dr Carrols came in examined my teeth carefully to make an assesment. He listened to me. Provided me the alterantives for replacement of two previously extracted teeth. He spoke in clearly understood terms. He proceeded with laying out the plan to get the teeth replaced and who does what and how Xarrols and Bain would proceed with the SD VA. Amy completed the Floride treatment then escorted me to the front desk, repeating Dr. Carrols plan as how replacements would happen. The front desk person was very courteous speaking clearly and writing down a future schedule for me. Another lady more familiar with dealing with outside consultants and the VA weighed in now that she was off the phone. The plan was repeated. I was on my way out I believe within the hour I guestmated. The best part of the experience was howvI was treated. Everything occured on time, everyone treated me very well, I Came out with clean teeth and complete confidence in the care given and a future care plan that will work out. Great service! Well ran business. What's not to smile about? I recommend and rate Carrels & Bain Family Dental Care 5 out of 5 for patient dental extra-care! Mark Wolf Aberdeen.
Elizabeth Ketterling · 5 out of 5 stars · 6 months ago
I am terrified of the dentist and it had been many years since I had seen a dentist. Dr Pollard and his dental assistant Maycie were wonderful! They were kind, understanding, uplifting. They explained everything very clearly. Allowed me to ask the same questions multiple times. They did not make me feel bad for ignoring my teeth for such a long time. Handed me a Kleenex when I started to cry and kept asking me how I was doing. Asking if I needed a break. They helped to ease my fears and treated me with dignity. Dr Pollard was very upfront and honest with me about the best and most sustainable treatment for my dental concerns. He laid out a plan of what needed to be done now, what needs to be done in the future and what we can discuss at a later time. He really put the ball in my court to take care of my dental health. I would highly recommend Carrels & Bain for anyone but especially with someone with dental anxiety.
Reviews provided by Google.
Carrels & Bain Family Dental Care is a family dental practice at 805 South State Street in Aberdeen, South Dakota, near the Northern State University campus. The practice traces its roots to 1951, when Dr. Donald Carrels opened a dental office in Aberdeen, and it says it has served the Aberdeen area for more than seventy years. Today the office provides general and cosmetic dentistry for adults and children, including comprehensive exams, cleanings and periodontal deep cleanings, fillings, crowns and bridges, root canals, extractions, full and partial dentures, denture repair, Invisalign orthodontics, veneers, whitening, bonding and contouring. Emergency dental care is available, and trauma cases are seen promptly.
For patients weighing tooth replacement options, the practice offers consultations and second opinions at no charge so you can make an informed decision before committing to treatment. The office describes its technology as including digital X-rays and photography, intraoral cameras, laser applications, air abrasion for decay removal, and nitrous oxide (laughing gas) for comfort. The reception area features a fireplace and a saltwater fish tank, and the practice is a member of the American Dental Association, the South Dakota Dental Association and the Academy of General Dentistry. Hours are Monday through Thursday 7 a.m. to 6 p.m. and Friday 7 a.m. to 3 p.m.
The practice is led by three general dentists. Dr. John Carrels, D.D.S., is an Aberdeen native and second generation dentist who graduated from the University of Minnesota Dental School in 1989 and has practiced in Aberdeen since. Dr. Mark Bain, D.D.S., also an Aberdeen native, earned his dental degree from Creighton University School of Dentistry in 2006, completed an Advanced Education in General Dentistry residency with the United States Air Force in 2007, served as an Air Force general dentist, and joined the practice in 2009. Dr. Donald (DJ) Pollard Jr., D.D.S., graduated from Northern State University in 2018 and the University of Minnesota Dental School in 2022, joining the practice that same year.
