Clarksville Smiles

Tammy Jones · 1 out of 5 stars · 4 months ago

I’ve been a patient at this dental office for many years, but my most recent visit was so upsetting that I won’t be returning. At my appointment, I was asked if an X-ray was okay to take that day. I politely declined for two reasons: first, my mother passed away from brain cancer, and I’m personally not comfortable with unnecessary radiation exposure. Second, I don’t have dental insurance and didn’t want to pay for an additional X-ray that I truly felt was not needed. Instead of respecting my decision, the dental hygienist left to get her manager. I then had to explain both reasons all over again. I was pressured with a speech about how “safe” X-rays are and how new guidelines don’t even require patients to wear a lead apron anymore. I understand that X-rays are common in dentistry, but patients still have the right to decline. When I continued to say no, they refused to provide any service at all. I was essentially turned away after being a loyal patient for years. I left the office feeling dismissed and disrespected. I do not recommend this dental practice if you expect your choices and concerns to be taken seriously.

Mary Mac Dyer · 5 out of 5 stars · 4 months ago

Dr. Pepper is truly the best! She really listens to her patients, provides top of the line care, and is professional in every way. Clarksville smiles team is so kind from the minute you walk in to the second you leave. Best Dentistry in Clarksville!

Deahara Lynnaee · 5 out of 5 stars · 5 months ago

Excellent service and an extremely clean office. I am so glad I switched to this dental practice. The staff is incredibly helpful and made me feel comfortable from start to finish. Everyone was genuinely kind and welcoming. Dr. Pepper is amazing!!

Michael Rosa · 5 out of 5 stars · 7 months ago

Dr. Pepper was amazing. Very professional and could clearly address any concerns i had whether it was about finances or otherwise. The ladies at the front desk were also very friendly and helpful. Overall, they make a great team, and im happy to have found their office!

Timothy Duffer · 5 out of 5 stars · 6 months ago

My experience at the office was the best visits I’ve ever made The atmosphere was just perfect and for the 1st time in my life, I was able to get through the appointment without experiencing any more pain than my bad teeth were already. I didn’t even feel the shots to num my mouth at all. Definitely a 1st for me and I’m 60 years old. The only problem I’m having is that I started hurting with pain levels I’ve never felt before. The procedure I had was only pulling the culprits that were causing the pain which I’m positive happened but the problem now is the fact that I think they are closed for the weekend and this tooth that’s in same proximate of the 2 pulled Wednesday. The problem is that this tooth must have been causing 80% of the pain but all three needed to come out but when hurting that bad, it’s hard to pinpoint exactly where most pain is radiating from. I dont know what I’m going to do to make it through weekend because this pain is almost going to make me visit an Emergency Room. The pain is more than I can stand and worse I’ve ever had in my life!! I can’t say enough about the friendliness of the whole staff, the virtual painless shots in the kisser, and the fact that my pain was so great that the lady helping the doc work on me placed her hand on my shoulder as to offer some kind of reassurance that it wasn’t going to be bad and that meant the world to me since we very rarely see that kindness anymore by very many people at all which is so very sad! Anyway, I highly recommend you give them a try if you are in need of a dentist. They are very professional and kind at what they do in a world that those two things are very rarely seen anymore!! Best Regards Timothy Duffer