3.8 out of 5 stars based on 157 reviews on Google.
Alan Bell · 1 out of 5 stars · 6 months ago
Where to begin. Hmm. Well how about having my annual teeth cleaning in June and then not being scheduled to have the cavities found in the cleaning filled until February? Then when February comes around one of those cavities progressed in those 7months to the point of not being able to be filled so I’m told the only option is to have the tooth extracted. Then when it comes to the tooth extraction It was not fully explained to me that my tooth roots where more than likely fused to my jawbone so much so that the jaw bone my tooth and my nasal cavity all come out together. The first thing out of the dentist’s mouth where “I was afraid that was gonna happen “. Well if you thought that was toning to happen You should have told me so I could make an informed decision and gone and had surgical consult. There were other ways of extracting the tooth. I found this out myself after the fact. Now I just was unable to start a new job. I’m lying here in pain with shit running from my sinus to my mouth.
Update: Mayo clinic will be repairing the damage done via surgery. I still firmly believe this should have NEVER happened.
Elizabeth “Outdoor lady” Behi · 1 out of 5 stars · 2 months ago
I brought my dad to this place for his schedule appointment that was since almost 6 months of waiting when we arrived the front desk lady was really rude telling my dad that as he changed his insurance between that waiting time for the appointment they couldn't see him even though we show her the new insurance card that is active and still she denied to see my dad.. I lost a morning of work and spent our time in this place. Why they couldn't reserve my schedule time if we confirmed that we were coming? Why she couldn't see my dad knowing that we have the new insurance card on hand? Simply this is not a COMMUNITY DENTAL CARE!! when they all getting paid by the state for serving the "community " I just hope one day they realize that they have to give a better customer service. And serve the people that needs it. No coming back to this place anymore for sure!
Bridget Staberg · 1 out of 5 stars · 6 months ago
Scheduled an appointment here as an active duty military wife and it was a terrible experience. I had to have my parents drive over an hour to watch my baby and two year old in order to go. I arrived early with my benefits card which of you know military is just our dependent card. It has the benefits number on it and I was accused of not bringing the card needed. I called the insurance myself after the receptionist very rudely told me I wasn’t giving them all the info they needed. The insurance called and had to explain to them that is the only information they need. By the time that happened they tried to tell me I would have to reschedule. Btw I should add my husband is still away due to the military at this time. If you don’t have to come here for certain insurance needs, my advice would be to avoid it at all costs.
Robin Airey · 5 out of 5 stars · 7 months ago
My initial experience with Community Dental in Rochester, MN has been very positive. Everyone, receptionist, Dental assistant, Dentist, Dr. Max Elderstone and even the insurance person were so helpful and friendly! They were able to answer all my questions and were able to assist with a treatment plan and work with my insurance company. My time under their care was exceedingly positive!
W G “Rz” W · 5 out of 5 stars · 6 months ago
They were very kind, helpful and listened to your needs you wanted. I was honestly very worried about being seen by a dentist inregards to previous experiences i had everyone was so nice and pleasant, I will definitely be honored to be going back there more. Thank you
Reviews provided by Google.
About Community Dental Care - Rochester
Community Dental Care - Rochester is part of a nonprofit dental network serving Minnesota communities, including Maplewood, St. Paul, Rochester, Buffalo, and Crystal. The Rochester clinic, located on U.S. Highway 14, offers a broad range of preventive, restorative, and emergency dental services and is described as providing dental implant options, including All-on-4 and full-arch treatment, to patients who need to replace missing teeth.
As the largest nonprofit Medicaid dental provider in Minnesota, this practice focuses on making dental care accessible to people from all backgrounds and income levels, accepting state insurance and public programs as well as most open-network commercial insurance. Discounts for essential services are available based on family size and income, and the multicultural staff speaks more than 30 languages, helping patients considering implant treatment get care in a welcoming, affordable setting.
About the Care Team
The practice's clinical team includes dentists, advanced dental therapists, dental therapists, hygienists, and assistants who work together to provide preventive, restorative, and emergency dental care. Rather than a single named provider, care at this location is delivered by a larger staff of over 300 professionals across the organization's clinics. This team-based approach is designed to make quality dental care accessible to patients from all walks of life. Patients can expect a multicultural, multilingual staff supporting them throughout treatment.
