Create a Smile Dentistry - Dr. Ken Moore Reviews
4.9 out of 5 stars based on 711 reviews on Google.
F Owens · 5 out of 5 stars · 4 months ago
New patient here! Let me tell you. Doctor Moore and his staff, was very welcoming and professional. Very clean office. As the hygienist was setting up for my teeth cleaning. I was asked if I wanted fluoride and gave me the price before she started. Which was great. No surprise bill at the end! They break everything down before hand. You're not pressured to do anything! Was educated on different options I could do! Was so happy to find doctor Moore and his staff!
Candy Brown · 5 out of 5 stars · 4 months ago
Very good experience! Dr. Moore and staff are friendly and competent and they worked me in on a busy day and did a same day, painless replacement of a broken crown! Highly recommend this dental practice. Thank you Create-A-Smile!
Garret Dowdy · 1 out of 5 stars · 6 months ago
If I could leave zero stars I would!! I don’t understand how all the other reviews are so different from mine unless they are AI bots… This dentist may be excellent, (or so I was told…..) however the office staff, especially the office manager are extremely incompetent at their jobs. I called in to set up appointments for my 8yr old son, my wife and myself. I told them what insurance I/we have and they said YES we accept that. Once my wife took off work and got there she was told they don’t accept HIP Anthem for anyone over 17. Once again I mentioned our insurances and was told they were accepted!! Come to find out they don’t accept Anthem at all!!!! So when I called 45 minutes before my appointment today (11/21/25) just to check again since my wife reminded me before I took off work, I was met with the same response that they don’t accept HIP care source for anyone over 17…. Like why tell me you take it if you don’t??? There’s even more incompetent behavior going on at this dentist office, Like extremely rude and unprofessional attitudes, snobby and snootiness towards patients that pay your bills.!!! I just feel like the boss (Ken Moore) needs to see and read this so he knows what’s going on in his office. Again I truly hope Ken Moore reads this and not some other office personnel who responds with a statement sticking up for their behavior. Very unimpressed with their attitudes towards patients and overall incompetence. All around very poor office personnel. Stay away if you can!!!!!
Frank · 2 out of 5 stars · 5 months ago
Dental hygienist hit gums with hook several times without apologizing. Doctor Moore didn’t discuss with me any of the work needed to be done with my teeth with me. I found out I had 7 cavities at the scheduling desk. Two hours after the appointment I get a call from a surgeon telling me that they have been referred for an examination for a possible root canal. This was also not discussed with me in office that a root canal was a possibility. I am very underwhelmed by the service I got today. This office usually does a fantastic job. I hope this was just an exception.
Ingrid Skoog · 5 out of 5 stars · 6 months ago
Dr Ken Moore and his staff go above and beyond on every visit! Even for routine teeth cleaning, they take such detailed care with all the best products and practices. I look forward to a squeaky clean feel and a bright, white smile every time! You can tell they really care:)
Reviews provided by Google.
About Create a Smile Dentistry - Dr. Ken Moore
Create A Smile Dentistry is a family dental practice at 2815 North Walnut Street in Bloomington, Indiana, led by Dr. Ken Moore. The practice serves families in Bloomington and Ellettsville, along with surrounding communities such as Spencer, Bedford, Gosport, Bloomfield, and Martinsville. Dental implants are one of the practice's core services. The office can replace a single missing tooth or a full set of teeth with implants, which take the place of the missing tooth root and create a base for a crown, bridge, or set of dentures. Implant treatment is completed in three phases: placing the implant in the jaw, a healing period of roughly two to three months with a temporary restoration while bone grows around the implant, and then attaching a custom permanent crown or denture.
For patients missing most or all of their teeth, the practice offers both fixed and removable implant-supported dentures, including the All-on-4 treatment concept, in which a full arch of replacement teeth is secured on as few as four implants. Beyond implants, services include cosmetic dentistry, porcelain veneers, teeth whitening, same-day CEREC crowns, clear aligners, root canals, tooth extractions, gum disease treatment, emergency dental care, and treatment for jaw joint disorders and teeth grinding. The office uses 3D cone beam CT scanning and digital X-rays, and offers sedation dentistry for anxious patients. Financing options include CareCredit and the practice's own SmileMore Dental Savings Plan, and the practice offers free second opinion appointments.
Meet the Doctors
Dr. Ken Moore, DMD, leads Create A Smile Dentistry. He earned his Bachelor of Science in zoology from Michigan State University and his Doctorate of Dental Medicine, along with a Master's degree in Education, from the University of Pennsylvania. While serving in the U.S. Air Force he completed a post-doctorate certificate in Advanced Education in General Dentistry, and he later joined the Indiana Air National Guard when he bought the Bloomington practice in 2001. Dr. Moore is a practicing member of the American Dental Society of Anesthesiology and an associate member of the American Academy of Facial Esthetics, and he provides both mild and moderate sedation. He also serves as the team dentist for Indiana University athletics.
