Dental Partners - Melbourne Reviews
4.5 out of 5 stars based on 522 reviews on Google.
JM Allain · 1 out of 5 stars · 4 months ago
Here’s my Moms review of Dental Partners Melbourne
I am writing to express my deep disappointment with the service I received at Dental Partners Melbourne regarding my recent experience with getting new dentures. After over a decade of using a single set, I was excited to finally invest in a new, more realistic smile. Unfortunately, the entire process has left me feeling helpless and dissatisfied.
From the start, I was assured that the team would work closely with me to create a set of dentures that I would be proud to wear. After multiple visits that included molds and trials, I expected a personalized product that reflected my preferences. However, the reality was far from my expectations.
During the lengthy process, I faced a setback when I contracted COVID-19 and was unable to return for over two weeks. Upon my return, I was shocked to find that the final set of dentures was presented to me without any prior agreement on their readiness. The bottom denture was acceptable, but the top set was a significant disappointment. They were much thicker than I had hoped, resembling "chicklets," and lacked the natural look I desired.
What made the experience even more distressing was the dismissive attitude I encountered. As I was leaving the office, I overheard a staff member make a comment that suggested they did not care about my satisfaction. This added insult to injury and left me feeling humiliated.
Currently, I am faced with the dilemma of either trying to fix the dentures I received or seeking out a new dentist altogether, which I fear will be an additional out-of-pocket expense. I worry that if I voice my concerns to my insurance, I may face repercussions, such as being billed for services that I am unsatisfied with.
My experience has been nothing short of frustrating, and I caution others considering Dental Partners Melbourne to think carefully. It seems that once they conclude their process, your satisfaction is no longer their priority. I hope my review serves as a warning to others who seek a compassionate and attentive dental experience.
In conclusion, I am deeply disappointed and will be looking for a new dentist who values patient satisfaction and truly listens to their needs.
Fred Dehnashi · 5 out of 5 stars · 5 months ago
I had a great visit at Dental Partner in Melbourne. Check-in was easy, the office was clean and welcoming, and the team was incredibly kind and professional. They took the time to explain what was going on and made sure I was comfortable throughout the appointment. The work was done carefully and the results were excellent. I’m really happy I found this office — highly recommended!
Mike Schabel · 5 out of 5 stars · 2 months ago
Jody in the front office is excellent!
I am so impressed by the new ownership and management of the Dental Partners Practice.
The office is now spotless and the overall atmosphere is one of complete professionalism.
Great Job!
Lineita Mercuro · 5 out of 5 stars · 3 months ago
Such a great place. The Dr. and the assistants have been so kind and gentle. I have a terrible fear because of dentist abuse when I was a child. Dr. Lauren was so gentle with me I'm totally relaxed. So far I've had 2 extractions and 3 teeth prepped and crowned. Because of my childhood trauma I neglected my teeth. I'm waiting for my partials now and can't wait to see my new smile.
rayesean denson · 5 out of 5 stars · 5 months ago
Great team have had bad experiences since I was a kid with the dentist. I waited to long to go to the dentist because of it but Lauren made me feel comfortable and through the whole procedure made sure I was okay and let me know every process before she started. I would recommend her and her teammates to everyone and anyone!!
Reviews provided by Google.
About Dental Partners - Melbourne
Dental Partners Melbourne is a general and family dental office at 2419 South Babcock Street in Melbourne, Florida, serving patients across the Brevard County community. The practice describes its approach as patient-driven care, with the dental team working with each patient to understand their needs and goals and jointly design a treatment plan. Care ranges from routine visits to more complex procedures, delivered in what the office calls a fun, pleasant and low-stress environment, and new patients are welcome.
For patients considering tooth replacement, the office lists restorative dentistry services including dental implant restoration, removable prosthetics, fixed prosthetics, dentures and periodontal therapy. Other services on the practice's menu include dental crowns, root canals, tooth extractions, Invisalign, dental veneers, white fillings, professional teeth whitening, cleanings, exams, dental X-rays and oral cancer screenings, and the office also offers emergency dental care. The practice is open Monday through Friday, with evening hours until 6:00pm on Monday and Tuesday, and it offers online scheduling and financial options for patients.
About the Care Team
About the Care Team: Dental Partners Melbourne describes its clinical team as experienced general and family dentists supported by trained dental hygienists, all committed to providing high quality dentistry with a personal touch. The team takes a patient-driven approach, working with each patient to understand their needs and goals and then designing a treatment plan together. Services range from routine exams, cleanings and X-rays to fillings, crowns, root canals, extractions, dentures, dental implant restoration and cosmetic treatments such as veneers and whitening. The office uses modern technology and aims to deliver care in a fun, pleasant and low-stress environment.
