Dentist in Winston Salem

Richard Duncan · 1 out of 5 stars · 3 months ago

Im very unhappy with the service of this dentist. I had 2 teeth pulled 1 healed up good the other is not healing went back waited 1 hour just for the dentist to come in and tell me he can't do anything for me very rude I will never go back and would not recommend a dentist. that doesn't do anything to help you after you have a tooth pulled at his office. After I got home I pulled out the part of tooth they left in and tried to tell me it was my jaw bone

Wynisha Etheridge · 3 out of 5 stars · 4 months ago

I've been here 3 times to get procedures done and I've been impressed with each visit! I am greeted with smiles a.d worryfree attitudes making you feel welcome. Very informative; they answered every question I had whether it was last minute. They made sure I was fully comfortable and talk me through the entire thing! Healing was great! I would recommend to anyone needing some work done! Update: I made that review at the beginning of my third procedure. Before hand I was a happy person! Afterwards not so much!!! They didn't listen to me at all, I explained how I can still feel the tooth itself being pulled and I can feel the tools digging I my gums. I was told "it's not a sharp pain then it's okay" I guess thinking I was being dramatic they proceeded and I jumped so hard when he pushed that first tool in my gums. I told him before he started that I could still feel in my mouth that only my jaw was Numb. He went on anyways.... Just a pulling almost dislocating my jaw twice and then acting like it was nothing afterwards.. I GET some teeth are difficult but that was done right uncalled for and I felt all of it. My other 2 procedures I was so Numb I couldn't even tell he was in my mouth, this time was the total opposite!!! Worst part... spending 2hours in CVS while they play photo tag trying to figure out the Dentist NPI to get the prescription 🤦🏿‍♀️. I would still recommend but be firm! Don't let them proceed into your mouth if you're not completely numb and comfortable! Ask for names and NPIs!!!

Kelli Ragan · 1 out of 5 stars · 5 months ago

My very first experience was that I had an appointment that was confirmed texted me only to rearrange my entire schedule and find out they were not open that day. I finally get an appointment was put on penicillin until they could see me. I had a broken tooth extracted which was without doubt the worst most painful experience I have ever had. I have had wisdom teeth impacted removed other teeth pulled, crowns, root canals and cleanings so I can speak from experience. After I left even though he said they were trying to rinse out the infection they didn’t give me more antibiotics. A lady I could not understand called me from another city a week or two later I told her then I needed more antibiotics. Heard nothing. Pain continued from the extraction site so I went to urgent care to get antibiotics as the pain started radiating into my ear. Been on those antibiotics for a week not much better. Tried to call to be seen you can never contact the office directly so again I made an appointment and they are not open. So I get another call same lady can’t understand she is in a separate city to tell me once again I have booked an appointment that doesn’t exist and they can’t see me until January. I’m pretty sure I have dry socket and following the treatment I got a fugal infection called angular cheilitis from pooling saliva. I have taken so many antibiotics and ibuprofen my stomach burns and hurts. Stay as far away from this place as possible. You will think you have appointments when you don’t. For an extraction like I had it should be mandatory to give the patient something like gas or partial anesthesia. It hurts to my jaw bone and it still does. The follow up person you can’t understand at all and doesn’t do anything even when you tell them you have a problem and need antibiotics and I heard nothing not no we won’t give you antibiotics or you need to be seen and why would someone from high point be the contact for an office in WinstonSalem? The appointment app doesn’t communicate with the office so they book appointments when it’s closed it’s a real S-show. The appointment app told me to find someone else, lol I sure will!

Karen McBride · 5 out of 5 stars · 6 months ago

The dental facility employees were so nice and pleasant and they didn't rush me at all. I've never liked the dentist I always cried when I had to go. I just didn't like it at all the needle was just the worst every time I went to a dentist. But not today! But I do believe today I have found the best dentist and employees EVER! I never thought I'd say this but I believe I'm going to stick with them! Thank you Lord for sending me to them God bless you all!...Thank you guys! ❤️

REBOOT FM. COM · 1 out of 5 stars · 3 months ago

Other than posting another horror story experience, I choose to be informative: This Office appears to be undergoing a DENTAL ASSISTANT STAFFING STRIKE/ WALKOUT as of 1/30/2026 !!🤕 .... The ONLY DENTIST in the building is literally running back & forth between (9) Patients who waited up to 2 hours (outside of their appointment time) to be seen, with another (5) Patients on standby waiting in the lobby, and the receptionist on the phone CANCELING APPTOINTMENTS ... When I first came here a few months ago, they were Well- Staffed, numerous Dental Assistants (particularly female) very friendly and efficient, but somehow they've all disappeared ?!!🤔 and the ONLY REMAINING STAFFER is a Male Dental Assistant who's running around like a chicken with no head !!... They're rushing Patients outta the office after being seen Whether done - Half done - or Half dead 💀.... Practically throwing Patients out, offer them a thimble full of gauze pads, and a Keep It Movin' attitude!! Not sure what caused those Nurses to STRIKE/ WALKOUT but, I would strongly advise, if you're looking for safe, efficient NON RUSHED - PAIN FREE dental care, find another dentist, because something is clearly going wrong at that place ?! 😨