Dr. Samuel Pai, DDS

Christin Hale · 1 out of 5 stars · 2 months ago

Went for an evaluation yesterday. I have dental work that must be done and had a thorough discussion with Dr. Pai. The work will be expensive and I have two insurance plans. Dr. Pai's front office is the least helpful I have ever encountered in my 75 years with regard to insurance. They say "they don't participate" in any insurance plans and they mean it. They refuse to even file claims. This is astounding.

ALLISON GORDIN · 1 out of 5 stars · 7 months ago

My first question was, "Do you take my insurance?" And they said yes. Fine, let's make an appointment. I waited nearly 2 months, get there and filled out 4 pages of highly personal information - including medical insurance. Then the receptionist told me, "We don't accept any insurance." WHAT?!? THEY LIED TO ME!

Jessica Ginty · 1 out of 5 stars · 4 years ago

***UPDATE*** It has now been over FIVE business days, Dr. Pai, since you posted your reply to my post (below) that you or a staff member of your office would reach out to me regarding the chipping of my front tooth by one of your dental hygienist and I have heard NOTHING from your office. Needless to say, this event was upsetting and expensive. What was even worse was the lack of care or communication expressed by your office, which is why I wrote my initial review. You responded and said you'd reach out but clearly those were just empty words and an attempt to pacify me. I want to again stress to people considering Dr. Pai as a dental provider to look elsewhere because this is the type of service you be receiving, which is to say, NONE. I've been a patient of Dr. Pai for over twenty years. Recently I was at his office receiving a cleaning and the dental hygienist, Kristen, chipped half of my front tooth off. Needless to say, I was shocked and upset. When I requested that Dr. Pai examine me, my request was refused. I was charged $165 for the visit and they let me leave with my tooth chipped with no instructions or care for how to have it fixed. It's been four days and I've received no follow up from his office or any apologies for the damage they did to my front tooth. I am so disappointed in the care that I received and will never go back. I suggest if you are considering using Dr. Pai, to look elsewhere.

Alicia Upchurch · 5 out of 5 stars · 3 years ago

I’m blown away by the accuracy and efficiency of Dr Pai’s work. I had a difficult gum graft done yesterday and it took just over an hour. I felt little pain. My dentist send his mom here. Dr Pai also taught me new floss and brush techniques that have really changed my mouth. Will perhaps update further post op but I am pleased and also thought the pricing was fair

Denise DeBe · 5 out of 5 stars · 4 years ago

I went to see Dr. Pai for a second opinion after another periodontist said I must have surgery ($2,400) to save 2 teeth. Dr. Pai was recommended by my oral surgeon. I've been to a lot of doctors, dentists, etc. Dr. Pai is one of those rare doctors who is so smart, calming, thorough and personable. I can only think of one other time that ANY doctor spent so much unrushed time with me. Looking at me straight in the eye, he went into great detail and took the time to answer all of my questions and brought up some things I hadn't even thought of. Dr. Pai said I certainly did not need surgery and took the time to show me how to floss properly to keep my gums healthy! Can you imagine, a periodontist taking the time to show you how to floss? Clearly, Dr. Pai loves his work and cares for his patients. I can't say enough positive things! What a relief to have a such an excellent, honest, trustworthy, caring periodontist. His office is modern, clean and efficient. My appointment was on time and the staff were friendly and helpful. Six out of five stars - really!