Daniel ONeill · 5 out of 5 stars · a week ago
I wear clear aligners and have been impressed by how closely my progress is monitored. During each visit, the orthodontist reviews changes carefully and makes adjustments when necessary. The attention to detail gives me confidence that the final outcome will be exactly what we planned for.
Jaquan Alexander · 5 out of 5 stars · 2 months ago
Was a great experience! All the staff were very kind and helpful and made my first time under a breeze genuinely. As far as getting all 4 of my wisdom teeth out, my experience was great! No swelling, no real pain and recovery as of today day 4 has been great! No complaints honestly a great experience and that’s saying something as I’ve heard horror stories of getting your wisdom teeth out!
__Polar__ __Bear__ · 5 out of 5 stars · 4 months ago
I had all my wisdom teeth removed today in here. Everything was great, doctors, especially girls at the front desk. Couldn’t thank none of you due to the effects of anesthesia. Everything was smooth and fast, thank you!
marilyn perez · 1 out of 5 stars · 5 months ago
This year I had all 4 wisdom teeth removed, and I want to start off by saying that my results of my surgery went well, but I’m left with a bad taste in my mouth based on procedures leading up to the surgery (figuratively). How I was treated during my in-person consultation and surgery felt pretty unprofessional and left me feeling like a surgical guinea pig, and I’m not sure if I would feel comfortable receiving services again. To explain: my initial appointment and day of the surgery felt very rushed, and weirdly….no one really talked to me? They just started hooking me up to machines, didn’t say hello when entering the room, and just started acting like business as usual.
It kind of felt as though I was at a fast food restaurant for surgery! They hooked me up in silence, had trouble with the machines, would look at my profile during the initial appt, ask how many teeth I wanted to remove, given a printed paper on risks to sign, and asked “ do you want to go under?”
I wish I could give more details into the conversation on their end, but that’s exactly how it was for the initial appointment. I had to ask them questions and explained I had never gone under, and asked if they could explain the risks to me as well as what the procedure would look like if I went under. It felt like I was the one pulling teeth in that conversation! I was given a brief explanation on the risks, but it felt like the doctor and assistant really just kept pushing to put me under even though I wasn’t sure yet, and they made it feel like I had to make the decision on the spot..even though it wasn’t an emergency surgery? Like they were ready for an appointment for the next week and put a paper in my face saying to choose now. Do I regret going under? No, but I don’t think that it was appropriate looking back. I don’t think anyone should feel pressured to make a decision that quickly, especially when I was looking to get the surgery 2 months after the initial appointment due to work commitments. That was also part of the problem, they never asked when I was looking to get it done, they just expected that a consultation appointment meant I was ready to go and needed no explanation.
When I had told them I would need to think about it and that I’m not sure, they were the most vocal, saying that “oh you’ll be more comfortable if you did” and “your mouth is so small, you’d really have a hard time!” I felt pretty pressured and i hesitantly said yes, and they were very quick to make me sign the paper. Day of surgery, I was nervous, but I was confident from my family’s experiences and would be comfortable with taking the assistants and doctor’s lead. From the moment I was called in, the person who brought me back greeted me, but that was the only time someone really talked to me—other than to close my fist for the IV. Mind you, there were 4-5 people in the room with me and they just starred at me and started hooking me up to the machines. The only time someone talked to me is when they had to poke me 6 different times to find a vein and grab another assistant outside of the room to help—which is not uncommon for me, my veins are pretty small and they disappear. The problem I had, was no one explained it to me and they talked among themselves and I had to piece the conversation together to understand what was happening. It wasn’t until the 3rd poke that she explained to me what was happening and was very apologetic. Then they put me under without telling me it was happening! They put the IV in and I politely asked after my silence if they could guide me through the process because I was nervous and felt a little uncomfortable, and the next minute I was waking up. It was so quick it was hard for me to process and I wasn’t sure if I was overthinking the situation, but this boils down to awful bedside manner. I’m sad that this was my first experience with surgery and that it turned out like this, but I hope that it’s a one off and others don’t share the same experiences as I did.
DAVID SCHANHALS · 5 out of 5 stars · a year ago
I can't say enough how great everyone here was. I didn't get all the names, but Dr C was informative and kind dealing with my anxiety and helping me feel better about all of it. I don't know if person helping me was Cailyn or Katlin or how to spell it but she took great care of me and I really appreciated her being there with me. The finance lady helping us was so helpful and explained everything very well. I never want to go back but if I do I absolutely recommend Dupont Oral Surgery.
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