Durango Family Dentistry

Preston StPierre · 5 out of 5 stars · 4 months ago

Awesome dentist and careing ,attractive crew. Very friendly, professional and always smiling! Dr Whitman helped me with some major dental work. He was good mannered and professional at all times. He went the extra mile to make it right!!! His assistant that helped him through my dental work was careing and very good looking. Always smiling and concerned for my well being. They made me really comfortable for the hell I had to go through. I thank you all for everything you did for me. Would highly recommend using for your dentistry! 5 star service!!!

Cheryl Glashan · 5 out of 5 stars · a year ago

Had a great experience! Went in to have a tooth pulled. Hurt a bit but thats to be expected. Dr. Whitman was very nice and did his best to comfort me. Great atmosphere. Reseptionist was very friendly. Loved Jessica!!! Sorry I talked to much, but hey she was great. Definitely will be using their services again, but hopefully not to have a tooth pulled!

Kanga McCrarey · 1 out of 5 stars · 11 months ago

**DO NOT GO HERE** Save your money. This dentist office inflates costs so that they can gouge you for hundreds of dollars over the prices insurance will pay. (I have really good insurance that covers almost everything.) But this isn't even the worst thing they do. They also will not allow you to schedule appointments anymore if you have an emergency and have to cancel TWO DAYS in advance. I needed an appointment for pain in a tooth that was supposed to be taken care of the last time I was in 4 months prior. The dentist decided he didn't want to take care of it at the same time as the other work so I agreed. Then I lost track of time so 4 months goes by and I start to have pain in that tooth. I called and told the receptionist what dates I had open for an appointment. I was told that for over a week and a half there were NO AVAILABILITIES. So I was a FORCED to make an appointment for one of my work days in order to get in sooner for pain in my tooth. I told them I'd have to change it if I was unable to get coverage at work, she said that was fine. Three days before the appointment I called multiple times to reschedule but no one answered the phone. Two days before the appointment I called multiple times again and no one answered so this time I left a voicemail. Instead of calling me back, I was sent a TEXT stating that they will not reschedule the appointment and if I want to see the dentist I'll have to call the day I want to come in to see IF there are any availabilities. Seeing as they supposedly have NO availabilities for weeks out, this makes no sense!! Unless that's a lie and they just jerking people around... that's a shady way to conduct business. When I stated my concerns about availability and the pain, I was told they could forward my records to another dentist. What?! The receptionists are rude throughout the entire process from booking to paying. They are inept in scheduling proper services for what you need and are unwilling to give proper estimates for work to be done. I had to beg many times for estimates to be sent via email only to have the prices increase after the services are completed. Several times, they scheduled multiple services that I DID NOT WANT OR NEED, only to have confusion when I arrived for my appointments. They also lied about the extent of services that are to be done. I was given a TEMPORARY crown for thousands of dollars. Several hundred OVER what my insurance covered, THEN I was told it's only a TEMPORARY one. WTH?? Save yourself a headache and find another dentist.

Cammy Donnen · 5 out of 5 stars · 2 years ago

One of the standout qualities of this dental practice is the level of care and attention provided by Dr. Whitman and his hygienists. They consistently exhibit a gentle and patient approach, ensuring that every visit is as comfortable as possible. As someone who has experienced dental anxiety in the past, their compassionate nature has made a world of difference for me. Not only are the hygienists skilled in their work, but they also take the time to explain each step of the process thoroughly. They patiently answer any questions or concerns I may have, which has helped alleviate any anxiety I had regarding my dental care. Furthermore, their tender touch during cleanings and other procedures is truly remarkable.

Debra Addison · 5 out of 5 stars · 5 months ago

My first time there, and had an excellent experience. Everyone was so nice and friendly.