Edwards Dentures and Implants

Shelbie Skidmore · 2 out of 5 stars · 3 months ago

Appointment was at 10 am. I got there at 9:45 Incase of paper work like they suggested. I sat in the waiting room until almost 12. Then after they bring me back I had to sit in another room for almost an hour until anything was done. I asked the Dr who was pulling my tooth about another patient and he caught an attitude with me and blatantly said “I don’t know why everyone thinks I sit back here and twiddle my thumbs” after I calmly told him I was just worried about the other patient since I knew he was in more pain than I was at the time. The nurse that was there with him didn’t even wipe the blood from my face and of course I didn’t know. As soon as my tooth was pulled the dr didn’t say anything and just left afterwards. The blonde woman working the front desk (Courtney I believe) is not a good person to be doing that job. She was upset with me because I only had to pay a small amount. Like it was unbelievable to her that I only had to pay $24, she then also had an attitude and very rudely told me “if you owe anything else we will be billing you” I don’t expect anything less but to say it as rudely as she did was completely unnecessary and uncalled for. The entire office has a “Highschool” vibe. I was there for a total of 3 hours but people that were coming in an hour after me were getting called back immediately. And to top it off, the dr that pulled my tooth, left pieces of bone in my gums that I had to pick out when I got home. I will never step foot in this place again. Lisa at the desk though, delightful woman and she loves her job and knows how to actually talk to people without making them feel like they are a burden.

Ki Love · 5 out of 5 stars · 3 months ago

For me to come for the first time at Edward dentures. let me tell y’all all staff was friendly, and fast. I didnt had an appointment but they till fill me in and they pulled the bad tooth out my mouth so quick that It made me wonder... It was clean in the building and did I mention, it was affordable. They also do limit walk in just incase you have an emergency dental They will find a way to get you in.. furthermore i didnt like about one of the staff when she lie to the doc about i told her where my tooth need to be pull at. Knowing she lied i let it slide knowing i didnt say know such thing like that good thing he ask befor he start pulling. She know she lied but I know she tried to cover her mistake by saying I told her my teeth that need to be taking out bottom left to the back. Know it was the top back right tooth.. But it good just wanted my tooth pull so didnt saying any thing but gave him a clarify what tooth need to be done.. when it time for rejection the doctor was ruff on injected on my upper mouth. Felt like he was scraping and he was shaking the needle in my upper mouth while he had the injected inside my tissues It was so painful that i had to kick.. the doctor said it not that bad you dont have to kick. Man it felt like eat was hooking my upper mouth it was painful.. i have my teeth pull befor never like that.. they say, eat soft food honesty i won't be back

Yvonne Arnold · 5 out of 5 stars · a month ago

From my first phone call to the end of my consultation- was awesome! Very personable, understanding, explained in simple terms and offered options. Highly recommend

Lori Smith · 5 out of 5 stars · 2 months ago

Dr. Edwards and the entire team continue to amaze me. A few days after multiple extractions the irritation was increasing instead of getting better. Monday morning I went to the office without an appointment just to find out if it was “normal”. I wasn’t expecting to see Dr. Edwards, just reassurance. The front desk staff were so kind and understanding. I sat down for a few minutes and shortly I was sitting in the back with Dr. Edwards making sure everything was okay. We all know that sometimes getting in for follow-up care can be challenging, but at Edwards Dentures and Implants receiving good aftercare is just what they do. I’m so appreciative of Dr. Edwards and his team. Dental anxiety resolved! I highly recommend this practice…not just because they provide excellent care, but they provide it with kindness and compassion. Lori Smith It has been 7 weeks since I have been at Edwards Dentures and Implants. While I was there Dr. Edwards and his team provided the same consistent level of customer service: professional, friendly, kind and helpful. I had gone to pick up my upper plate. I’ve never worn dentures so I was excited to discover what I really picked up that day was my smile and my confidence I can not thank this team enough for giving me back an important part of me and my life I had been missing.

Susan Graham · 5 out of 5 stars · 6 months ago

My visits have always been great. Everyone in the office is always so kind and helpful. The ladies at the front go above and beyond and are so sweet not only to me but everyone that I have witnessed coming in the office. The techs in the back are the best. They are compassionate, gentle and took the time to explain everything to me. 100% would recommend this office to anyone I come in contact with that would need any dental assistant.