4.3 out of 5 stars based on 376 reviews on Google.
Adoran Neal (Xxador3ianx._11) · 5 out of 5 stars · 6 months ago
I had an amazing experience at this dental clinic! The entire staff was friendly and professional, but I especially want to highlight Veni. She was the one working on me today. She was incredibly warm, patient, and attentive throughout my visit. Veni made sure I felt comfortable the entire time and explained everything clearly, which really helped ease my nerves. Her professionalism and kindness truly stood out and made my appointment a pleasant experience.
The clinic is clean, and well-organized, and the quality of care is excellent. I highly recommend this place. If you get the chance, ask for Veni. She’s fantastic!
Brett Claudio · 5 out of 5 stars · 4 months ago
I had a filling fall out on Friday night, and knew I would need to visit a dentist by Saturday at the latest. After searching through my insurance carrier's network, I came across this office open on Saturdays. They were very quickly able to get me in - right away, actually. Every person I spoke to was incredibly patient, explained everything in great detail, and were so wonderfully positive. I can not recommend this office enough!
Jenna Lhornz · 5 out of 5 stars · 6 months ago
I had a great experience at this dental clinic. The clinical director is awesome (Jeremy)— he took the time to help me with my denture concerns and made sure I felt comfortable. I also appreciate how easy and smooth the payment process was. Thank you for the excellent care!
Lorna
Tricia Lee · 3 out of 5 stars · 4 months ago
I do recommend this office for its integrity and good work. The front of office staff are amazing, especially the gentleman who I believe does payments/insurance. He was kind and considerate to everyone he talked to. I had an emergency root canal over a year ago, the dentist and nurses who I saw really took care of me!
The reason I am giving 3 stars is not because of the establishment themselves but an extremely rude and belittling dentist. The female dentist here publicly ridiculed, belittled, and insulted the front of staff gentleman. I believe he may have made a mistake somehow but that doesn’t call for how she spoke to him. She was unprofessional and plain rude.
Puly Pomele · 5 out of 5 stars · 4 months ago
This office is AMAZING!!!! Dr. Ostergren is a awesome doctor. It took this Dr. 2 visits to make me smile again. From his consultation to the many options he has set for me to decided what is suitable for me. DR. OSTERGREN. I thank you and the staff for giving me life again.
Reviews provided by Google.
About Federal Way Dental Excellence
Federal Way Dental Excellence is a family and emergency dental practice at 1826 S 324th Pl in Federal Way, Washington, offering a wide range of care in one location. The practice describes dental implants, emergency dentistry, cosmetic dentistry, and preventive care as its main areas of focus, and its implant services include full arch dental implants, Teeth-in-an-Hour same-visit implants, bone grafting, oral and maxillofacial surgery, Snap-On Smile appliances, and ongoing implant care and maintenance. Restorative and general services include fillings, crowns and bridges, inlays and onlays, full and partial dentures, root canals, laser dentistry, wisdom teeth extractions, treatment for jaw joint (TMJ and TMD) disorders, and cleanings. Cosmetic options include Invisalign clear aligners, porcelain veneers, teeth whitening, and cosmetic bonding, and the office also sees children for cleanings and sealants.
A distinctive feature of the practice is its in-house dental laboratory, where the team crafts custom restorations and prosthetics on site, which the practice says allows tighter quality control and faster turnaround times. The office says it prioritizes emergency patients and can offer same-day appointments, and it is open Monday through Saturday from 8 AM to 5 PM. For patients without insurance, the practice offers a Healthy Teeth Club membership plan that includes regular exams and cleanings, an emergency exam, and discounts on implants and Invisalign, along with insurance and financing options. Federal Way Dental Excellence is one of three related offices, with sister locations in Lynnwood and Port Orchard, and the practice states its team has over 30 years of experience.
Meet the Doctors
The practice's website introduces its Federal Way team as Dr. Michael Yeh, Dr. Michael Nguyen, Dr. Ray Wong, and denturist Joshua Seo. Dr. Michael Yeh, DDS, MSD, is a prosthodontist who focuses on dental implants and surgical prosthodontics. According to the practice, he completed his prosthodontic residency and earned his Master of Science in Dentistry at the University of Washington, is a Board-Certified Diplomate of the American Board of Oral Implantology, holds Fellow, Master, and Diplomate status with the International Congress of Oral Implantologists, serves as a clinical assistant professor in the Graduate Prosthodontic and Restorative Department at the University of Washington School of Dentistry, and has practiced dentistry for over 30 years. His work includes crowns, bridges, veneers, full mouth reconstruction, dentures and partials, and implant prosthodontics. Joshua Seo is a denturist, born and raised in Federal Way, who graduated from the Bates Technical College denturism program in 2021 and leads the practice's in-house dental lab, focusing on personalized tooth replacement solutions. The site names Dr. Michael Nguyen and Dr. Ray Wong as part of the clinical team but does not currently provide biographies or credentials for them.
