Floyd County Smiles

Joe Hinkle · 1 out of 5 stars · 3 months ago

Horrible experience! They scheduled my apt for 1 o'clock. I show up at 12:30, then told me I wasn't on the schedule and threatened to call the cops on me.

Kristi Adams · 5 out of 5 stars · 4 years ago

I have been scared to death of the dentist for many many years and this place is absolutely amazing. You feel like family, you feel like they love seeing you, they are kind and caring, and make you feel so comfortable. They know your name, get to know you and your family, and are just all around great people. It sounds dumb, but I love going there because they are that awesome. I drive almost 45 minutes just to go to this office. They are that great.

Matthew Kimberlain · 5 out of 5 stars · 4 years ago

I have had the pleasure, for many years, of having one of the best dentist in Eastern KY. Dr. Michale McKinney is the most professional, thoughtful, and courteous dentist I’ve been to. He always takes good care of me, and all of his other patients too. His offices are always clean and equipped with the latest dental technology available. I am always seen close to my appointment time and have never had to wait very long. Sometimes I even get in early. My time is valuable to me and Floyd County Smiles thinks it’s valuable too. Of course, none of this would be true without an excellent staff and office manager. I cannot say enough about the ladies there. I had to have some emergency work done on a weekend a few months back. I had no problem of getting in touch with the office and getting taken care of the same day.

Leigh Mullins · 5 out of 5 stars · 3 years ago

Highly professional. The hygienist who took me back was so kind and patient and informative. She was genuinely invested in listening to me and making sure I had a positive experience. When I saw the dentist, he was concise, honest and straight forward about my options and very professional. The best consultation I’ve experienced at any dentistry.

Nichole Clark · 1 out of 5 stars · 3 years ago

I broke a tooth and was in excruciating pain. This dentist offered emergency services so I made an appointment (new patient). The nurses and administrative staff were great. However, Michael McKinney DMD came to my room, looked in my mouth with a light, and said that he couldn’t save the tooth, as I expected. I asked if they could please extract it to give me some relief. He said no because he saw an ‘abscess starting’. He spent less than 2 minutes in my room. I received a Rx for antibiotics, Motrin, and an appointment card for 1 month away. I left the office in tears and in so much pain. I can’t continue with this painful, broken tooth for a month, but the dentist couldn’t have cared less. Overall: I was highly disappointed with the careless nature of Dr. McKinney and would not recommend this office based on my personal experience— especially for emergencies.