Forest Heights Dental

B G (MyView) · 1 out of 5 stars · 3 months ago

I initially posted this under Dr. Julia Gildon, with 9 total reviews (including another poor communication 1 star within last 6 months). Rachel on staff is arrogant & deliberately aggravated an already poor customer service situation. She seemed to enjoy her conflict-forward communication. This was not the first time, but this latest exchange reminded me of another (happily) forgotten exchange when they moved my spouse' appt after they were down to 1 hygienist. Thankfully my spouse agreed to cease going there, regardless of being comfortable with the dentist. Life is too short to be around that type of aggression in health"CARE'.

Harvey Piazza · 5 out of 5 stars · 6 months ago

Absolutely always dreaded going to the dentist UNTIL this dentist. She is great. The receptionist is always upbeat & never fails to tell me as soon as i walk n that she's already checked me in. The hygienist, Shandy, makes cleanings relaxing - something i did not know was possible. She does a great job so quickly & efficiently that u r done n no time. The office is beautiful with a glass outside wall n each space & another plus is it's an all female office & since i firmly believe women should b running the world this business gets a solid 10 from me !!! --- Sharon Piazza

Bernard Quell · 5 out of 5 stars · 11 months ago

Dr. Gildon and her staff are truly dedicated professionals in working with their patients to find the best solution that is of benefit to all. During my early Monday morning issue, I was provided the best options, handled with a “we’re gonna take care of this” attitude, which I found comforting. Thanks to the front desk, the assistant, and Dr Gildon. You did great.

Bonnie Nunez · 5 out of 5 stars · a year ago

My experience was great. I just went in for a first consult, x-rays and cleaning. I generally really struggle with the X-rays, but this was probably the easiest session ever for me. The cleaning was pretty gentle. They definitely have updated equipment. There were things my old dentist office never did. They were really nice. I’d definitely recommend.

S Moore · 5 out of 5 stars · 2 years ago

I was so pleased with the staff and how friendly they were. Initially, upon arriving, Melissa the office manager was great. She had great customer service, and understood the requirements that were necessary from my insurance. She assured me and made me feel comfortable all would be taken care of. The dental hygienist Heather was amazing! She made me feel very comfortable, and she had great bedside manner. She was very knowledgeable of her scope of practce. Dr. Gildon was Great also! I complimented her on her great bedside manner as well. I appreciated my experience with her. She was very friendly, and she took the time to explain what she found on my x-rays, and speak about the possible causes. I did not feel rushed or hurried at all. I was so impressed with the clinic when I left, I stated that I would be back and as a matter of fact, I scheduled all of my visits for the coming year 2024.