Gentle Dental Concord Reviews
4.4 out of 5 stars based on 486 reviews on Google.
Samantha MacKenzie · 5 out of 5 stars · a month ago
Had a great experience here! Hygienist was friendly and kind. Explained everything happening and next steps. The receptionist was friendly when I checked in and the staff working behind the counter helped me check out quickly. Appointment was on time and I felt like they were thorough. Great experience here, would recommend!
Tracy Akins · 5 out of 5 stars · 2 months ago
The team was very nice and professional. I had 3 extractions and I was blown away at how fast they did it and i did feel it at all,minus the numbing,but that wasn't bad either,it was very tolerable. Would definitely see them again! Highly recommended!
ciara dodge · 3 out of 5 stars · 2 months ago
My hygienist is great, she remembers my preferences, talks to me like a real person. When dealing with the front desk, they aren’t exactly friendly or clear. Making appointments is challenging at times as they like to reschedule you without conferring with you first.
Casey d · 2 out of 5 stars · 7 months ago
Very disappointed with this place. I went for a new patient after Covid. I was told I needed a crown over my root canal, okay. But I needed another crown after I chipped a tooth. Now I’m paying the price.
My teeth started moving a few months after getting the crowns. So I went to one dentist who told me the crowns don’t fit. I wanted a second opinion and another one who confirmed. He said 1 crown in particular was absolutely horrible. He explained there’s no space between my teeth and the crowns so it’s pressing on my teeth surrounding it. Also because of the size and it being so flat one is crushing the tooth underneath
My dentist gave my copies of my x rays to try to get my money back. Since i never had a crown before I didn’t know how they should feel so I got used to my mouth a bite just feeling wierd.
Now I have to pay for 2 crown to be redone. Ontop of that I have to pay to fix the tooth surrounding the big crown, along with having to go through Invisalign. I’m not one to leave bad reviews but after paying so much money this is unacceptable.
I appreciate the feedback from them and I’ll be contacting the office. The dentist who did this work no longer works here so that makes me feel better.
Destiny Chase · 1 out of 5 stars · 4 months ago
In case anyone was wondering, if you schedule an oral surgery consult the surgery will happen same day and staff will not communicate that. The office manager, Michaela, also will not take accountability for the lack of communication and instead will try to shift the blame to you for signing consent forms. The thing is, ive had multiple oral surgeries where I have set up financing and signed paperwork the appointment before. Not once was it communicated that I would leave my consult with a mouth full of gauze until they were wheeling in instruments and leaning me back. Due to severe anxiety from a multitude of surgeries and orthodontic procedures, I was unable to revoke consent. My anxiety regarding dentists is my own problem, and I made that clear on my call with Michaela. I do not fault anyone for my inability to say no. I just wanted to know where the breakdown in communication was so I could be better prepared in future visits and know what questions to ask. But instead I was interrupted, talked down to, and made to feel like I was the problem. Don't waste your time if you have an issue by going to the office manager. Email corporate. Or better yet, find somewhere else to get work done.
Edited to add: Dental staff were wonderful. Kind, compassionate, and understanding when it came to dealing with my anxiety and if it werent for the communication issues and the way the office manager conducts herself (because looking at other reviews this isn't an isolated incident), I would return to finish out my treatment plan
Edited again to add that Im not interested in calling again just to be talked down to by your office manager. Thanks for your generic reply that you give all your low rated reviews.
Reviews provided by Google.
About Gentle Dental Concord
Gentle Dental Concord is a multi-specialty dental office on South Main Street in Concord, NH, offering care for patients of all ages. Alongside general and cosmetic services, the practice provides implants as part of its restorative dental care, along with partial and full dentures, crowns, bridges, and other tooth replacement options. For patients considering dental implants, this means the option to have an evaluation and treatment planning done at a practice that also handles related oral surgery needs, such as extractions, in the same location.
The office describes its implants as natural-looking, long-lasting replacements for missing teeth, and notes that costs for cosmetic and restorative work, including implants, vary by treatment plan. The practice accepts most dental insurance plans and offers financing options such as CareCredit and Sunbit, as well as the Essential Dental Plan for patients without insurance. Patients exploring implants can expect a consultation to review their specific case and payment options before moving forward with treatment.
Meet the Doctors
The Concord office's clinical team includes Dr. Sirisha Muppidi, Dental Director, a graduate of Boston University, Goldman School of Dental Medicine; Dr. Jacqueline Cash, General Dentist, who attended dental school at the University of Medicine and Dentistry of New Jersey; Dr. Jumana Jbara, Orthodontist, with more than 20 years of experience in orthodontics and oral health; Dr. Suneel Kandru, Endodontist, a board-eligible endodontist with more than 20 years of clinical, academic, and other experience; and Dr. Robert Miskimen, Oral Surgeon, a graduate of Indiana University School of Dentistry.