Location: Williamsville, NY, 1321 Millersport Highway # 201 14221
Phone: (716) 626-0001
Website: http://www.goodloeoralsurgery.com/
4.5 out of 5 stars based on 60 reviews on Google.
Bayla Mayer · 5 out of 5 stars · 6 months ago
Dr. Goodloe removed all four of my daughters wisdom teeth with no issues at all. We arrived on time and the procedure took a little over an hour. After care was explained as well as a handout to take home. The office even called the following day to check on her! I just scheduled my other daughter to get her wisdom teeth removed from there also! Highly recommend!!
Danielle Lesika · 1 out of 5 stars · 6 months ago
I came to the reviews because our experience with Dr. Goodloe was so mind boggling, so offensive, and so jarring that I assumed I would find more patients with a similar experience. However, I am very surprised to see all of these positive reviews. I am grateful that our situation seems to be unique, as I wouldn't wish it on any parent. We arrived at 7:30 for my daughter's wisdom teeth surgery. My daughter is 18 years old and speaks quietly, though she is a self-assured young woman with many diverse life experiences and no clinical anxiety or behavioral issues. The blood pressure cuff, vital monitoring devices, and nasal cannula were placed on her. At this point, Dr. Goodloe began asking her questions about sports and her life, which she answered. They then placed the anesthesia mask on her and he continued to converse with her, asking her questions related to the procedure and medication. She attempted to respond to these questions, but was apparently not doing so loudly enough, because he aggressively told her that she needed to speak up and exhibited impatience. As the situation was already mildly stressful (facing anesthesia, enduring her first medical procedure without a parent involved, being in a sterile room with a man that she did not know with equipment all over her body), this was startling to her, and tears began to form in her eyes. This is a common response for her to feeling anxious (though she has a great sense of humor about this response, and is often laughing through them). He then stated "if you're gonna cry, we can't do the procedure." He said this more aggressively, which resulted in her face turning red and the tears continuing. He immediately slammed his equipment down and exclaimed, "that's it, take everything off, send her home, we can't do this if she's gonna cry." He also stated that she should "pop a xanax" next time. He came out to the waiting room to talk to me, and explained that she was so hysterical that she couldn't be sedated without "an extra set of hands." He also commented that "kids these days" are "doing this more and more - mostly the young ladies, not so much the young men." I asked to speak with my daughter, as the way he was portraying the situation to me indicated that she was absolutely out of control, perhaps having a panic attack. He denied me this request and said that it was already too late. Moments later, she came out, a bit red-faced, but clearly not hysterical, clearly in no condition where one would have difficulty sedating her, and with the appropriate level of apprehension for someone who was set to undergo a surgical procedure but had unexpectedly been kicked out of the room. She felt as if the rug had been pulled out from under her, and was unaware of why she was being asked to leave. All that she understood was that Dr. Goodloe suddenly lost his patience and the next thing she knew, the kind and gentle nurses were telling her that "this isn't the first time this has happened in this office and it won't be the last." Horrifically inappropriate bedside manner aside, my daughter agrees that if I had been allowed to have a few words with her, she would have been able to feel more comfortable and understood that she simply needed to speak more loudly when answering his questions. I am at a complete loss for what happened here; there are so many positive reviews and I have no doubt they are all honest, but I am struggling to see how my 5'2" 120lb quiet and respectful daughter, who has endured many hardships, faces them with courage, and very seldom displays emotion, was too much for this apparently experienced man to handle at 8:00am. Perhaps something was going on in his personal life, which I am sympathetic to, but certainly in a business in which you are typically operating on teenagers day in and day out, one teenager has spoken quietly or begun crying or otherwise conveying apprehension. I hope Dr. Goodloe gets the help he needs so that another family doesn't logistically and emotionally prepare for a procedure, only to be kicked out before it even begins.
Warren Iles · 5 out of 5 stars · 3 months ago
Doctor Goodloe is so professional and thoroughly answers any questions you have. I had minimal pain post wisdom teeth extraction. I wish he could be my doctor for every issue.
Abigail Gustafson · 5 out of 5 stars · 3 months ago
This was my first ever time receiving a surgery! I got my wisdom teeth removed just yesterday, everything ran so smoothly and i’m not in as much pain as I thought I would be in!! Also friendly staff
Zoe Lesika · 1 out of 5 stars · 6 months ago
I went in to have my wisdom teeth removed already feeling anxious, but my experience with Dr. Goodloe made things significantly worse. During the start of the procedure, he spoke to me in a demeaning and harsh manner, even raising his voice. This caused me to become emotional, and when I began to tear up, he responded by scolding me instead of offering reassurance. He then told me he could no longer proceed with the operation and dismissed me from the office. I left feeling embarrassed, and extremely disappointed with the level of care and professionalism I previously expected all doctors should have.
Reviews provided by Google.
Goodloe Oral Surgery, operating as Samuel Goodloe III DDS MD PLLC, is an oral and maxillofacial surgery practice located at 1321 Millersport Highway, Suite 201, in Williamsville, New York, serving patients across the Buffalo and Western New York area. The practice performs a full range of dental implant and bone grafting procedures, including ridge augmentation, sinus lift, and socket preservation, along with wisdom tooth removal, corrective jaw surgery, treatment of facial injuries, oral pathology diagnosis and treatment, pre-prosthetic surgery, and exposure of impacted canines.
For patients considering dental implants, the practice describes implant placement as a team effort between the oral surgeon and a restorative dentist, with Dr. Goodloe placing the implants and, where appropriate, offering single stage implants that do not require a second uncovering procedure, or implants placed at the same time as an extraction. The office staff is trained in assisting with intravenous sedation, and a first visit consists of a consultation covering diagnosis and treatment options, with surgery occasionally performed the same day. Patients can reach the office at (716) 626-0001 to schedule a consultation.
The practice is led by Dr. Samuel Goodloe III, DDS, MD, a board certified oral and maxillofacial surgeon. He earned both his doctor of dental surgery degree and his medical degree from the State University of New York at Buffalo, completed a general practice residency in dentistry at Buffalo General Hospital, and completed his oral and maxillofacial surgery residency at the SUNY Buffalo Medical/Dental Consortium. Dr. Goodloe has worked in Western New York since 2002, opened his current practice in November 2010, and serves as a Clinical Assistant Professor in the Department of Oral and Maxillofacial Surgery at the SUNY Buffalo School of Dental Medicine. He holds hospital privileges at Erie County Medical Center, Kaleida Health, Roswell Park Cancer Institute, and Sisters of Charity Hospital.