Greater Michigan Oral Surgeons & Dental Implant Center

U N (IwasEverywhere) · 5 out of 5 stars · 8 months ago

Dr. Aravindaksha and Shannon were the absolute best. I had a dental emergency and needed my tooth pulled. Everything was explained and catered to how I felt. They were both gentle and kind and constantly checking in to make sure I was ok and comfortable. I had a tooth removed at another dentist before and they were joking and talking over me like I was not there. Here Dr. Aravindaksha and Shannon focused on me and the procedure making sure I was ok throughout. Thank you so much! 😊

stormy carter · 1 out of 5 stars · 4 months ago

Worst customer service experience! My 18 year old son was seen to have his wisdom teeth extracted, the surgery was scheduled months out. After the date finally arrived my son was turned away at the door, they gave his appointment away. Why? Because I didn’t confirm their text message. No call, no text stating it was cancelled. Obviously upset I called the office only to have a woman very rudely repeat that’s the policy, when I asked to speak with a manager I was put on hold for over 20 mins. The manager then proceeded to tell me that was policy. When I asked how I would have known that she told me the text stated that which it clearly did not. She then proceeded to tell me they also call, no missed calls no voicemails. (They didn’t even have my sons correct number) During said conversation with office manager she asked if I would like to cancel to which I responded no. She then later asks again and at this point ai did curse at her because I already confirmed I did not wish that. I was then threatened that we could be dropped as patients. She told me the doctor would follow up. No follow up so we call to confirm new appointment only to be told we were dropped as patients.(Which was never communicated to us, so we are waiting for an appointment that no longer exists.) I would rate zero stars if possible. Lack of communication, empathy and manners!!!

Carson Cook · 5 out of 5 stars · 7 months ago

Had a great experience, staff were excellent. Everyone was so nice. I got all 4 of my wisdom teeth out, I was nervous! One Assistant ( Jen ) in particular there, she was amazing, she explained everything that they were gonna do, answered all my questions and helped eased my worries about the procedure. I don’t remember a lot from that day lol, but i can tell you how nice and kind I was treated. I strongly recommend going here!

Kat McCormick · 5 out of 5 stars · 6 months ago

I had 4 wisdom teeth extracted, and I was terrified! Literally almost fainting before my appointment at home, shaking during the procedure. Dr. Xena and her assistants were amazing to me!! I brought my ESSA (Emotional Support Stuffed Animal) with me, and he ended up falling. Dr. Xena was kind enough to pick him up and put him under the blanket for me! I had almost no issues with the extractions, just a bit of pain. But the team did a wonderful job at sedating me and managing my pain, for which I am very grateful! The extractions went way faster than expected! And the medications they prescribed me are working well to keep the pain away! Dr. Xena even managed to not pop out my crowns while removing the wisdom teeth (which I was terrified of honestly)! Overall, for getting wisdom teeth removed, it was a great experience! If I ever need oral surgery again I plan on coming back! Thank you Greater Michigan Oral Surgeons of Flint, MI!!

Sheley R (Reina Nativa Beauty) · 5 out of 5 stars · 4 months ago

My son had to get one of his molars extracted, & they removed it so quickly! Also the healing process is going pretty smoothly he didn’t experience any pain or swelling afterwards at all so we’re happy with our experience. Thank you so much!