Hickory Heights Dental

Rye The Rye · 5 out of 5 stars · 2 months ago

All of the staff here were absolutely amazing. I can honestly say that this is the first dentist office I have ever been to where every single person that I met/interacted with/observed genuinely seemed happy to work there. They actually listened to me and catered the care to my concerns. The best way I can describe it is the most positive consultation you’ve ever had for your teeth. The dentist that I had said, “well it’s your teeth, we’re not going to do anything or force anything ever that you don’t approve and want.” They truly understand that dentists in the past have made a lot of people uncomfortable/scared of dentists because of how they were treated as kids in the dentist chair and they really do factor that in to how they treat people. The hygienist Meredith (I think, I’m sorry if I got this wrong) was seriously awesome and was more of a dentist than some of the actual doctors I’ve had in the past. When the dentist came in, and they began to discuss the x-rays and pictures, you could tell she knew exactly what she was talking about. There was no ego or pride with either of them. Just professionalism and care that made me feel listened to and respected. I’m super happy I came here and will continue to come here! And my kids will come here too.

Ashley Greer · 5 out of 5 stars · 2 months ago

Just wanted to say how much I appreciate the crew that works at Hickory Heights Dental. They were all super friendly and kind and very understanding. Paige was so sweet when I called to make an appointment with them and upon doing so I mentioned I had severe anxiety with public places and she took note of that and even compared that to herself and made me feel more calm and welcomed with their care and with just the slight mention of that made me feel like I’m not alone. I got my appointment booked and when I got there everyone was nice and Meredith checked my teeth and did my X-rays and she made sure every chance she got to make sure I was ok, she gave me options such as a stress ball to relieve my stress if I needed it and asked if I needed anything afterwards like something to drink. Not once did I feel overwhelmed with anything very BIG thanks to Paige and Meredith. The dentist that came in to give me all the details of what was going on was Mr. Pardue and he was very calm and nice as well, he was making jokes with me and Meredith and I could feel he was trying to keep my mind occupied for me not get start over thinking. They both mentioned they couldn’t tell I was nervous or had anxiety and I mentioned I hide it well at times especially when I’m already there.They both were very comforting in telling me I did great. Overall experience was wonderful and made me want to cry with how well I was treated. It’s hard to go to places and not feel like ur being judged but with Hickory Heights Dental they didn’t even once make me feel like I had to explain myself to them. For that and many other reasons I’m really happy with the experience and will 100% recommend…especially if u have anxiety going anywhere including the dentist…I promise you this is the place to go!!!

G33k Fr34k · 5 out of 5 stars · 7 months ago

I would highly recommend this place. Everyone is incredibly friendly and they will do what it takes to get you taken care of. I came in with an emergency (severe pain) from start to finish I was greatly cared for and the lady at the front desk took care of my follow up with surgery and helping me find a place to take my Medicaid. Everyone makes you feel very welcome and they don’t break your bank. I’m very appreciative with everyone on staff today that helped me.

Teresa R · 5 out of 5 stars · 3 weeks ago

I highly recommend Dr. Pardue of Hickory Heights Dental and the entire team at this office. When they took me on as a patient, they had no idea they would be dealing with someone who has severe dental anxiety, but my experience quickly changed my perspective. The front desk staff was warm and welcoming. Dr. Pardue and Rebecca were patient, understanding and gentle. They explained everything clearly and checked on my comfort throughout the process. Rebecca took time to walk me out to the billing desk and the ladies there were very knowledgeable, kind and extremely accommodating. Thank you for the exceptional care your team provides.

Kim Howard · 5 out of 5 stars · 4 months ago

The folks at Hickory Dental have always been very nice and professional. I have been going to this practice for well over 30 years. My dental hygienist Melanie is always super nice and very thorough with her attention to my teeth. She also has a great grasp of my dental history and looks for changes from past visits. The recommendations made by the dentists are thoughtful and and clear with no pressure for immediate action, unless an obvious failure exists. I would highly recommend Hickory Heights dental for anyone in the Hickory area.