Location: Amarillo, TX, 3629 Wolflin Avenue 79102
Phone: (806) 356-5002
Website: https://www.myidealdental.com/amarillo?utm_source=gbp&utm_medium=organic&utm_campaign=website
4.5 out of 5 stars based on 1,026 reviews on Google.
Dustin Patterson · 4 out of 5 stars · 3 months ago
Went in for fillings and a deep cleaning on half my mouth. Got me good and numb, fillings went really well but then I had to sit back in the lobby and wait for an hour before getting the cleaning. Overall everything was good, just don't expect your time to be respected
Matt Adams · 4 out of 5 stars · a week ago
First I would like to say my original rating was five stars and as far as actual dental work goes and the professionalism of dr rigby and his assistants I still give that highest marks. However when I went in to have the remainder of my teeth fixed per the original quote they ended up doing more teeth than was originally quoted without telling me ahead of time that they were going to do more work and bill for that accordingly. I’m certain that was just a miscommunication and could be easily fixed. I’ve called several times over the last three weeks and get the same story from the lady in billing saying “dr rigby hasn’t had the chance to talk to her yet but she’ll talk with him and call me back tomorrow” she keeps blowing me off not doing what she says she will, I’m guessing in hopes I’ll just give up and pay the $866 they’re trying to charge me for work I wasn’t aware they were going to do. Hopefully this gets someone’s attention and we can resolve this matter in a professional manner. UPDATE. the billing issue was eventually resolved so I raised my rating.
Cloud Barrow · 1 out of 5 stars · 3 months ago
Website clearly states that they offer same-day appointments. Website also states that they're able to perform emergency extractions same day. Upon calling and attempting to schedule an appointment, I was informed that both of these items, which are both listed bold-faced on the top of their website, were false and that I would not only need to schedule days in advance, but I would also need to pay for multiple appointments and possibly a referral to another dentist's office to perform what many consider to be the most rudimentary and basic of dental procedures. The extreme lack of consistency between this office's marketing and patient care are alarming, to say the least.
Jaqueline Chacon · 5 out of 5 stars · 8 months ago
The most positive experience I could’ve had. Everyone from the front desk staff to the dentist were so kind and welcoming. My hygienist was great as well, she explained everything clearly, answered all my questions and did a thorough job with my cleaning. Definitely recommend this office to anyone looking for a great dental experience!
Renee Vaughn · 5 out of 5 stars · 4 months ago
Every one was so nice, and I didn’t gag once. Very pleasant experience. The process is completed and now I get to “test drive” my new dentures. If there are any issues I just have to call for an adjustment. I am very happy with Ideal Dental at this time, and highly recommend them.
Reviews provided by Google.
Ideal Dental Amarillo is a full service dental office located on Wolflin Avenue, serving patients throughout the Wolflin, Bivins, and Plemons-Eakle neighborhoods as well as nearby Canyon and Bishop Hills. The practice brings general dentistry, orthodontics, oral surgery, and emergency care together under one roof, and its implant offerings include All-on-4 and full arch treatment for patients who are missing some or all of their teeth. Patients can typically be seen six days a week, including Saturdays, which can make it easier to schedule consultations, surgical appointments, and follow up visits around work and family life.
For someone weighing dental implants, having restorative, surgical, and general dental services in a single Amarillo location can simplify a process that often involves several stages of care. The office has built a substantial base of patient reviews, and feedback commonly points to a calm, organized office environment and attentive chairside care. Anyone considering All-on-4 or full arch implants should still ask the practice directly about who performs the surgical and prosthetic phases of treatment for their specific case, since larger multi-location dental groups often route different parts of implant care to different clinicians.
Dr. Jay B. Rigby, DMD and Dr. Alan Maedgen, DDS are both listed as practicing dentists on Ideal Dental Amarillo's official team page for the Wolflin Avenue office, and Dr. Rigby is also mentioned by name in patient reviews for this location.
