Legacy Dental of Murrieta: Andrew Tibbitts DDS & Associates

Anna May · 1 out of 5 stars · 7 months ago

I saw Andrew Tibbitts a couple of months after suffering a burst fracture of the thoracic spine. Spinal fractures take a long time to heal (recovery can take a year or more). I couldn't wash my feet during those days (bending was dangerous, + even breathing was very painful). During one of my visits, I heard the doctor and his colleague laughing about "she's pretty but her feet smell" (Tibbitts KNEW about my recent spinal fracture! I wish you had the same hard experience, Andrew Tibbitts and your fancy colleague). When Tibbitts installed one of the crowns on my front teeth, it turned out to be too short (all the years after this, the partially naked tooth was/is sensitive and at increased risk of cavities because the upper part of the tooth became exposed). During my last visit, while placing a crown, Tibbitts pressed it TERRIBLY hard with his muscular arms--he practically leaned his entire large body on my head and neck, crushing the base of my skull against the hard chair! I moaned in intense pain. My neck hurt so much afterward! The pain was comparable to the spinal fracture (10 out of 10)! But neither dr Tibbitts nor his assistant noticed that I was clearly in a lot of pain. I'm not a whiner; on the contrary, I've always tended to downplay my pain for myself and others. Dr Tibbitts even praised me for my patience (due to an allergy to anesthetics, I was given less anesthesia or none at all--I asked about this). I think he damaged one of the tiny bones of one of the vertebrae in my cervical spine near the base of my skull. My neck hurt terribly for MONTHS afterward! I was forced to wear a special brace for several months (in SoCal hot summer). When I left that office (for good), I told his assistant that my neck was now in a lot of pain--it seemed the doctor had damaged something there. After this, I heard the assistant told dr Tibbitts I was crazy and that I didn't have a thoracic spinal fracture, which I mentioned before (should I send an MRI and X-rays as evidence for the gaslighting assistant?) PS. My answer to Tibbitts: I'm a very fair person, and my reviews (good or bad) reflect reality. I'm very busy and only write reviews about outstanding cases (very good doctors or those who can be harmful). I WAS your patient (it's quite ridiculous gaslighting to claim I wasn't). You and your assistant said nasty things and laughed at a person who was suffering greatly! I couldn't have made that up myself. Both subsequent dentists who saw your work said (themselves) that one of the crowns was too short (and I've felt it every single day for all these years!). I'm so glad I'm no longer your patient! I can't say you're a terrible dentist – but fortunately, there are many truly good ones (I've seen quite a few dentists in several cities and countries, and most of them were better than you). I read your responses to other reviews ("try to find more perfectly done work," etc.) and realized that only one thing is really perfect in this case--your narcissistic defenses. Apparently, no one can get through to you. I didn't expect an apology from a person like you; my review is simply a warning to your potential patients.

Mitzi Amora · 5 out of 5 stars · 6 months ago

It’s important to feel comfortable and secure enough to ask questions and get questions immediately. Precision Endodontics has an amazing staff and Dr Ralan was the one who treated me. Thank you for handling my situation. I’m very grateful

Mattie Janette Perez · 5 out of 5 stars · 9 months ago

I cannot say enough good things about this dental office! My 8 year old daughter Aubrey recently had a dental procedure here, and not only did she handle it like a brave little champ, but the staff made the entire experience smooth, comforting, and positive for both of us. From the moment we walked in, we were welcomed with warmth and kindness. The team was patient, gentle, and truly made Aubrey feel safe and cared for every step of the way. As a mom, that means everything to me. It’s so rare to find an office where both the kids and the parents feel at ease, but this place has it all professionalism, compassion, and a genuine love for what they do. I’m beyond grateful and will absolutely be recommending them to other families. This picture was taken after her dental procedure, happy and comfortable as can be. Thank you for taking care of my girl!

Tahiri Selden · 5 out of 5 stars · 9 months ago

I called to schedule an appointment as a new patient. I recently moved from LA so I’m looking for a dentist. I spoke to Savannah, she was very kind and was nice enough to call my insurance to see if I was in network . She informed that we weren’t, she explained the process to me and even though I won’t be seeing this dental office because of my insurance, I was so thankful that she was honest and very informative.

Shea Dyer · 1 out of 5 stars · 7 years ago

DO NOT COME HERE.. Not only did they NOT cover my gums completely with the blue gel to protect my gums, they forgot about me TWICE.. There are two 15 minute sessions with the bleach on. The first time she left it on for an extra 5 mins. I didn't really mind the extra 5 minutes. But then she left me sitting there for over 30 minutes the second session! Thats over TWICE as much as it should have been on my teeth. I was in pain still from the first session because she didn't completely cover my gums and instead of rinsing my gums off she simply whipped it and put on more of the protectant over the area. Even when I told her it was still burning all she had to say was " well its not on your gums anymore" I had to get up and find someone to go get her to take the bleach off. She didn't show me my teeth and tried to get me out of there very fast which I thought was strange and so when I checked my teeth, a large portion of my gums were completely white. My teeth themselves had terrible sensitivity and shooting pains with the slightest change in temperature. I couldn't eat or drink anything. My gums had been so severely burned from the bleach the flesh started to deteriorate and come off and bleed any time my tooth brush lightly touched them and even if i touched them with my tongue. I left there in tears and they have not reached out to me or offered my money back or anything for that matter. I made it clear I was in pain and extremely upset. I will now be contacting a business law attorney. I will attach pictures... Edit: for some reason you have to click on my review and select photos to see the pictures I’ve attached of my gums. Just Go somewhere else!!