Little Rock Family Dental Care Reviews
4.8 out of 5 stars based on 350 reviews on Google.
Michelle Henderson · 5 out of 5 stars · 6 months ago
Dr Le is the best! He is skilled beyond his years. He is gentle, and the only dentist who has been able to numb me without me feeling a thing. I’m not exaggerating. And he does great dental work. Highly recommend. I drive from 20 minutes away, past other dentists and will go all the way to the SWLR location to see him when necessary. Worth the drive. Always know prices in advance. They get you in quickly and do not gouge you. Treats all ages and always shows compassion, dignity and respect.
B · 3 out of 5 stars · 5 months ago
I have really conflicting opinions on this place.
First, many years ago, I went to see Dr, Fallis about an impacted wisdom tooth. He was INCREDIBLE. He was kind and compassionate and funny and he made the entire situation feel so much easier and less scary. I am STILL grateful for him.
Then this year, I started having TMJ problems. For the first time in my life, I woke up to find my jaw was completely stuck shut. I spent 4 days unable to eat, talk, etc. When I got to the office, the dentist essentially told me “Yup that’s stuck.” to which I said “…Yeah, I know. What do I do about it?” and she said “We’ll make you an appointment with the oral surgeon in 3 months.” Luckily, I was able to youtube some videos and got it unstuck myself the next day.
Fast forward to today, my appointment with the oral surgeon. I paid $160 for a scan that they didn’t even look at and to be told that they don’t even offer the surgery I needed. Why did they let me book the consultation for it then??? When they knew my jaw was getting locked and that a surgery they don’t preform was even a possibility, why didn’t they say “We recommend you go see ____ for further assistance.”
The surgeon was informative and funny, it wasn’t his fault at all. He told me the next time it gets stuck, get a script for a muscle relaxer and some hot water. On my drive home, I realized that he’s a surgeon so I could probably just get the script from him (I don’t have a PCP and even if I did, it would probably be ANOTHER 3 months of misery until I can get seen.) So I called back to ask about it and was told “if he wanted you to have the script, he would’ve given it to you.”
So between 3 appointments (including an orthotic fitting,) I have spent over $400 just to be told “yeah that sucks, we can’t do anything about that.”
I would recommend not booking appointments/consultations for services that you’re well aware you do not provide.
P.S. the hygienists on all visits were awesome!
Update: Using ChatGPT to pump out a response to reviews but not actually doing anything to make it right is wild. That was just the icing on the cake and I won’t be back.
Beverly Palmer · 5 out of 5 stars · 7 months ago
Dr. Le is amazing! He takes great care in addressing my dental needs and always does what’s best for me. His positive energy and outstanding professionalism truly reflect his excellent character.
Judith A Sanders · 5 out of 5 stars · a month ago
I’m impressed by the genuiness of the entire team. Kindness is the hallmark of their care routine. For my routine cleaning there was a new hygienist today. A perfect fit with the culture. She asked me questions then followed up with my file, and before I left brought in Dr. Lee to review her concern. They care enough to slow down the routine to get it right. That’s professional kindness.
Dee Keene · 5 out of 5 stars · 3 months ago
This is a great dental clinic. Staff is friendly and attentive. Dr. Le is excellent!
9/8/2025 Update: Dr. Le showed his amazing skill and care again today. I had a chipped tooth and he masterfully repaired it good as new! I will never go to a different dentist since my experience with him. As usual, staff is great, attentive and professional, too.
2/20/2026 Update: Another great dental services appointment today. Cindy was the expert doing my cleaning and Dr. Le confirmed our plan for my next visit. Professional, high quality and caring always.
Reviews provided by Google.
About Little Rock Family Dental Care
Little Rock Family Dental Care is a locally owned dental practice founded in 1992 by Dr. Randy Machen, who built a multi-specialist team so patients can get virtually every treatment under one roof. Important note for patients with this address on file: the practice's Midtown office at 4700 West Markham Street has relocated, and all appointments previously scheduled there are now seen at the West Little Rock office at 4220 North Rodney Parham Road, Suite 200, Little Rock, AR 72212. The practice also operates a Southwest Little Rock office on Baseline Road, so families across the city are usually a short drive from one of its locations.
For patients considering dental implants, this practice offers single implants, implant supported dentures, All-on-4 and All-on-6 full arch treatment, and even dental implant salvage for implants that are failing. Because the team includes oral surgeons and a prosthodontist in addition to general dentists, every stage of implant treatment, from surgery to the final replacement teeth, can be handled in house. The office also provides preventive checkups and cleanings, cosmetic dentistry, orthodontics, gum disease treatment, sedation options including intravenous sedation, sleep apnea therapy, and same day emergency care. The practice welcomes dental insurance, is in network with Delta Dental Premier, and partners with Cherry and CareCredit for monthly payment plans.
Meet the Doctors
Little Rock Family Dental Care is led by founder Dr. Randy Machen, a general dentist who established the practice in 1992. The practice's live website currently lists a large multi-specialty team serving its Little Rock locations: Dr. Randy Machen, General Dentist; Dr. Leslie Cooner, General Dentist; Dr. Dale Fallis, General Dentist; Dr. Bill Gibson, General Dentist; Dr. Mark Murphy, General Dentist; Dr. Rachel Mann, General Dentist; Dr. Scott Scallion, Prosthodontist; Dr. Hugh Burnett, Oral Surgeon; Dr. Bob Tramel, General Dentist; Dr. Josylin Freeman, General Dentist; Dr. Kevin Le, General Dentist; and Dr. Donald Cobb, General Dentist. Having a prosthodontist and an oral surgeon on the same team means implant patients can complete both the surgical and restorative phases of treatment within the practice.