Lotus Smiles

Michael Harley · 5 out of 5 stars · a year ago

Where do I really begin when speaking of the great experience at Lotus Smiles at first glance it has the look of a spa and the professionalism of a top-rate dental facility To me they are the industry standard in dental care. Marsha gave me a tour like I was an owner of the place and then the staff from billing to the gentle amazing care I got with my cleaning all the way up to my whitening with personal care from Dr Millman himself!! Really awesome experience!! the before care with reminders and then the aftercare to check on me to make sure everything was okay was really amazing!! Just the education I received alone on being able to really see my teeth in 3D like I've never seen before and then as the procedures went forward I was able to watch on a large screen what was going on with my care it was really eye-opening and led me to really begin to think of my teeth as a gateway for the beginning of good health for my body! While I don't have any anxiety about going to the dentist they still made me feel really comfortable with step by step explanations of what was about to happen regarding my care. The office was clean and warm friendly and inviting ,with beautiful music playing in the background and the really professional staff at the front just took the experience to the next level!! With care like I got it makes you look forward to going to the dentist!! Thank you so much Lotus Smiles!!! Michael Harley SAG Actor And owner of Michael Harley Media

J X · 1 out of 5 stars · 5 months ago

My experience at Lotus Smiles started off great but deteriorated pretty materially. The initial cleaning was nice - staff were friendly, the cleaning was quick. Then I was told by a doctor that I needed several fillings on both sides. Terrified, I scheduled two appointments for fillings immediately, one for each side. After the first appointment for the right side, I got a headache and nausea for almost two days, which the doctor explained was likely caused by the drilling and maybe some reactions to the numbing. Sure. I went in for the second appointment for the left side, and started to experience sensitivity pretty immediately whenever I chew on that side. I tolerated it for two weeks, since the dentist told me it was normal. When it persisted, I went in to check the alignment. She fixed it a bit more, and told me I should be fine. I asked why my tooth still looked a bit black. She said it's normal and I shouldn't worry about it. It wasn't. In six months, I returned for my next cleaning, and told them that the sensitivity persisted. This time, a different doctor treated me. He told me that the tooth is fine. There's nothing he could do. It might be in my head. But, there are SEVEN more cavities he sees ON THE SAME SCAN FROM SIX MONTHS AGO BEFORE ANY FILLINGS, and told me I needed to get those done asap. This didn't feel right. If there are all these cavities he's seeing on the exact same scan, how come the previous doctor said nothing about it? Confused and alarmed, I never returned, and went to a different dentist. The new dentist took new scans and looked at the old scans as well, and told me I certainly do not need any more fillings done. The big surprise was regarding the tooth that's been sensitive for a year. The new dentist took out the previous filling by Lotus Smiles, and guess what? THERE WERE CAVITIES UNDERNEATH THE FILLING. That's what's been irritating me for a year. That's why it looked black. That's why it was never comfortable. That pain was not in my head. And no amount of flossing or brushing my teeth (which I do religiously) would have helped because nothing can get to it when it was trapped under the hard filling. If I didn't switch dentists, I might have to wait until this leftover cavity eats up the tooth before I realize something was wrong. This is absolutely not acceptable. I would certainly recommend all my friends to stay away.

SM H · 5 out of 5 stars · 5 months ago

I’ve been going to Dr. Milman for 6 years, and even after moving to Brooklyn over a year ago, I still travel back to Jersey City for my dental cleanings and any dental work. The location is convenient—a short walk from Grove Street Station. The office is spotless and equipped with new, modern technology. Luis, the dental hygienist, is thorough yet gentle. He makes cleanings comfortable. Dr. Milman is personable, professional, and exceptional at what he does. His “no pain” injections and dental work almost seem impossible—but he actually does them! They’re also very prompt and responsive over text, whether it’s for scheduling routine appointments or handling emergency requests. Highly recommend to anyone looking for a reliable dental office in Jersey City!

Jessie Gabor · 5 out of 5 stars · 5 months ago

I recently had a root canal done at Lotus Smiles. I walked in feeling overwhelmed, in a lot of pain, and incredibly nervous. Within minutes of arriving, I immediately felt at ease and confident that I had chosen the right place for this procedure. The procedure itself was painless, the care team was amazing, and most importantly, my tooth is fixed. I truly cannot thank this team enough for fitting me in so quickly, calming my nerves, and taking such great care of me. Dr. Milman not only executed the procedure flawlessly, but consistently checked in with me throughout to make sure I was comfortable. Five stars all around. Thank you so much. 🙏🏼

Tom Ranzweiler · 1 out of 5 stars · a month ago

Horrible, horrible place for patients. They put profits over people. There are tons of other dentists in the area who will care about you as a person. I needed to reschedule my cleaning and they refused to give me another appointment that worked with my schedule until August. EVEN after I expressed concerns that I'm already overdue and this is my first time rescheduling. A woman named Marsha slammed the phone down on me when I was looking for her to help. Go somewhere else. This place is a mess and I fear it will result in dangerous implications for your health - both mental and physical